Compare Coresystems vs ServiceMax vs PlanGrid

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Crozscore:

77%
what is this?
33%
no significant changes

Crozscore:

88%
what is this?
90%
42%
interest falling

Crozscore:

90%
what is this?
100%
43%
interest falling
Coresystems screenshot view 4 more ServiceMax screenshot view 5 more PlanGrid screenshot view 4 more

Software Description:

Coresystems helps establish the connection between back office and field workforce to schedule and assign tasks, and connect with their customers. It's most suited to the automotive, manufacturing, healthcare and electrical industries.

Coresystems provides users with a customer service process tool for dispatching, routing, reporting, and automating field service operations. Clients are now able to scan a QR Code to establish contact with service agents, who already have all necessary information about them.

Managers are always up-to-date with their field staff so they can optimize schedules and provide better service to clients. There are also sales apps integrations available, for easy quoting and invoicing, as well as customizable dashboards and reporting tools. Coresystems is available on Android and iOS as native applications.

Software Description:

By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.

ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.

Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.

Software Description:

PlanGrid is a cloud-based construction document collaboration platform that allows plans and markups to be instantaneously shared with everyone on a construction project, no matter where they are.
It lets contractors and architects collaborate from their desktop or mobile devices across all their project plans, specs, photos, RFIs and punchlists.
It also has the capability of having old versions of the same drawing and will alert you when viewing an outdated drawing. This construction app offers a secure connection to upload, view and manager your online drawings.

Features:

  • SAP Integration
  • Dashboard
  • Data Visualization
  • Notifications
  • Project Management
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Inventory Tracking
  • Scheduling
  • Customer Management

Features:

  • Route Optimization
  • Notifications
  • Data Export
  • Data Import
  • Customer Management
  • External Integrations
  • API
  • Inventory Tracking

Features:

  • Supplier Management
  • Task Scheduling/Tracking

Summary:

  • Customer Self Service

  • Mobile Field Sales

  • Cloud Computing

  • Team Collaboration

  • Location Services and Routing

  • Scheduling and Dispatching

  • Field Parts and Inventory Management

  • Service Contract Management

  • Analytics and Reporting

  • Repair Knowledge Management

Summary:

  • Case Management and Quoting

  • Social Collaboration

  • Customer & Partner Communities

  • Warranty and Entitlements

  • Customer Accounts and Contacts

  • Work Order Management

  • Installed Base and Contracts

  • Work Order Signature Capture

  • Scheduling and Dispatch

  • Service Parts and Inventory

Summary:

  • Easy to access complete full set of drawings in the field.

  • Track changes to drawing immediately.

  • Insert photos of progress being made into the drawing.

  • Make annotation directly into the drawing and share then with the rest of the team.

  • Share a full size drawing, a packet or a selected screenshot area.

  • Prepare a share RFI instantly directly from field.

Pricing:

  • Credit card required: No
  • Hammer: Free- Up to 50 sheetsof storage
    Nailgun: $19.99/month per user and up to 550 sheets of storage
    Dozer: $49.99/month per user and up to 5000 sheets of storage
    Crane: $99.99/month per user and unlimited storage.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: abas ERP, Microsoft Dynamics AX, Microsoft Dynamics NAV, Salesforce App Cloud, Oracle Field Service Cloud, QuickBooks, SAP Business One, SAP HANA Cloud Platform, Slack.

  • What platforms does this service support?
  • This software is available for both on-premise and Web-based deployment. It can run on Mac OS and Windows. It’s also supported on Web browsers and native mobile apps for Android and iOS.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used for field service management.

  • What are some applications this service is commonly used in tandem with?
  • It is mostly used in tandem with CRM and accounting software.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service offer an API?
  • Yes, it offers RESTful API.

  • Who are the main user groups of this service?
  • Main users of CoreSystems are large and medium-sized enterprises in manufacturing, construction, energy & utilities, oil & gas, HVAC, residential services.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Salesforce.

  • Who are the main user groups of this service?
  • ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.

  • What is this service generally used for?
  • This service is generally used as a field service management solution.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • Yes, it offers API.

  • What platforms does this service support?
  • This is a cloud-based platform, with Android and iOS native apps offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: ProntoForms, BOARD, Workato, FinancialForce Accounting, MessageMedia, Cloud Elements, CallidusCloud Commissions, FinancialForce HCM, Blitzz, SAP, JIRA, Oracle EBS, Salesforce, QuickBooks.

FAQs:

    Who are the main user groups of this service?
  • Main users of this platform are construction firms.

  • What is this service generally used for?
  • Pangrid is used as a construction software made for the field.

  • What platforms does this service support?
  • There are native mobile apps for iPad-iPhone and Android.

  • Does this service integrate with any other apps?
  • PlanGrid offers file uploading integration with Dropbox, Box, Google Drive, OneDrive, Citrix ShareFile, Copy and Egnyte.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer multi-user capability (e.g. teams)?
  • It doesn't offer multi-user option.

  • Does this service offer guides, tutorials and or customer support?
  • There is: help center, video guide, live chat, and email support.

Publisher:

Founded:
-
Based in:
Windisch
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Other:

Who uses Coresystems
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Danish, Hebrew, Chinese, German, Italian, Spanish, French, Portuguese, English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceMax
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, Italian, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses PlanGrid
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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