Compare Conversation.one vs Force vs Dialer360

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Crozscore:

78%
what is this?
96%
32%
interest rising

Crozscore:

64%
what is this?
29%
interest falling

Crozscore:

61%
what is this?
23%
interest falling
Conversation.one screenshot view 3 more Force screenshot Dialer360 screenshot view 4 more

Software Description:

Conversation.one helps organizations to easily leverage conversational devices and services for better communication with their clients. From chatbots and intelligent assistants to Alexa and Google Home, different workflows and actions are configured in minutes using the Conversation.one platform.

Build Amazon Alexa, Google Home, FB Messenger & an Intelligent Assistant, with one business logic. No programming, coding, or complex integration is required, reducing development time from months to several minutes.

Our Machine learning (ML) algorithm constantly improves the conversational dictionaries and builds an enriched, fluent and natural correspondence with any device cross-platform and verticals.

Software Description:

Shift Technology is reinventing insurance claims processing with AI. Our fraud detection solution Force provides a decision-making platform specifically designed for insurance fraud handlers to scale their capacity to detect a wide spectrum of fraudulent behaviors. Since launching our technology in 2014 out of Paris, we've raised over 12 million dollars, opened offices in Singapore and Hong Kong, and have already signed contracts with more than 35 insurers throughout Europe, Asia, and the Americas covering P&C, travel, and health business lines.

Software Description:

Dialer360 is a call center software which provides its support and consultancy to inbound and outbound call centers. We are serving call centers from small scale to large scale. We provide high availability, zero downtime and best quality services. Our dedicated team of developers customize the flow according to your needs and make your call center work affectively like you want.

Our 24/7 call center support agents provide your with best experience for running your call center smoothly. We understand that in a call center every minute is important. We want you to just focus on selling and leave all support issues for us.

We have customized software for your best productivity, reporting and monitoring. Our separate dashboard for managers and recording portal make it very easy to do daily call center jobs.

Our custom developed CRM system is integrated with your portal, which help you to keep a record of all your customers, their conversation activity, documents and email in one place.

Features:

  • Chat

Features:

  • Analytics
  • Dashboard
  • Data Visualization
  • Notifications
  • Multi-User
  • Data Export
  • Data Import

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Customer Management
  • Social-Media Integration
  • Lead Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Premium

$35.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • The service includes a team at Shift Technology comprising of data scientists and project managers. Additionally, during the initial POC phase, there are workshops and trainings to help the end-users understand and use the solution.

  • What platforms does this service support?
  • Web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Claim and fraud handlers within insurance companies.

  • What is this service generally used for?
  • To help detect insurance fraud.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Sunnyvale
Employees:
11-50
Likes:
Followers:
130

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
27

Other:

Who uses Conversation.one
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Force
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
Spanish, German, Japanese, French, English, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Dialer360
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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