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About Conversation.one

Conversation.one helps organizations to easily leverage conversational devices and services for better communication with their clients. From chatbots and intelligent assistants to Alexa and Google Home, different workflows and actions are configured in minutes using the Conversation.one platform.

Build Amazon Alexa, Google Home, FB Messenger & an Intelligent Assistant, with one business logic. No programming, coding, or complex integration is required, reducing development time from months to several minutes.

Our Machine learning (ML) algorithm constantly improves the conversational dictionaries and builds an enriched, fluent and natural correspondence with any device cross-platform and verticals.

About Balto

Balto is an AI that listens to phone calls and then prompts your rep what to say next. Balto goes beyond call analytics and gives companies powerful live tools:

  • Automatic on-call guidance
  • Live negotiating tips and objection handling
  • Real-time rapport building
  • Consistent and immediate training
  • Custom scripting
  • The language needed to move the call forward

Companies that benefit from Balto are those that utilize call centers like sales teams, collection agencies, customer support teams, and fundraising ventures. Balto is able to service these companies by providing live AI guidance for their reps and helping to elevate their numbers right now.

About Conversica

Conversica is the leader in Intelligent Virtual Assistants for Customer Engagement. By automating routine business conversations, and personalizing interactions at scale, Conversica augments your workforce allowing business professionals and AI Assistants to work together harmoniously.
The flagship Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following-up with leads via natural, multi-channel, two-way conversations.

With their large library of purpose-built and ready-to-use conversational skills backed by a patented conversational AI platform, Conversica’s AI Assistants can be deployed quickly, are human-like and personal, and provide superior conversational accuracy and autonomy.

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Features

  • A/B Testing
  • Analytics
  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Multi-User
  • Notifications
  • Scheduling
  • SEO

Summary

    No key features associated with this application.

Summary

  • Intelligent call guidance

  • Live call coaching

  • Rapport building

  • Real-time rep training

  • Objection handling

  • Negotiation tips

  • Call de-escalation

Summary

    No key features associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Conversica offers several online training courses and resources including Conversica Academy, Conversica Console, and Conversica Help Desk. Furthermore, every customer is assigned a customer success manager who supports every step of the process to ensure a successful deployment. Corporate customers have the option to purchase a professional service package called the Data Integration Package, which provides customized trainings for their team for key items.

    Typically, our implementation process takes under two weeks to complete and includes strategy sessions, technical implementations, training, and activation. The most important thing is for teams within the customer company to be involved and supportive of getting Conversica up and running.

    Support comes standard with our subscription services including Sales AI Assistant, Customer Success AI Assistant, Admissions AI Assistant, Automotive Sales AI Assistant and Automotive Service AI Assistant. Professional services (including action packages, enhanced support, performance optimization, and data integration) for specific projects or needs are available for an additional fee.

  • Does this service integrate with any other apps?
  • Conversica's AI-driven lead engagement software integrates with many third-party software systems including Salesforce (including Pardot), Marketo, Oracle Marketing Cloud (Eloqua), Microsoft Dynamics 365, and HubSpot; as well as several other CRM solutions and industry software specific to the automotive industry and other industries. We also have the ability to add new integrations quickly based on customer needs.

  • What is this service generally used for?
  • Conversica's Intelligent Virtual Assistants perform many of the important, albeit time-consuming and tedious, tasks traditionally left to your employees, thus freeing your team members to focus on their most rewarding duties. Our AI Assistants compliment Business Development Reps (also known as Market Development Reps, Sales Development Reps, and Lead Development Reps) and Customer Success teams. Our AI Assistant solution is typically administered by Demand Gen or Marketing Ops professionals within Marketing, Sales Ops and Sales Development leaders within Sales teams, Customer Success Ops within Customer Success teams, College Admissions Teams at Higher Education institutions, and more. Chief marketing officers, chief revenue officers, vice presidents, directors, and senior managers choose Conversica AI Assistants to optimize their teams, boost productivity, and grow revenue through the use of cutting-edge technology.

Vendor Information

Founded:
-
Based in:
Sunnyvale
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
12.6k

Other

Who uses Conversation.one
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Balto
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Conversica
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English, French, Spanish, Portuguese, German, Japanese
Regional Restrictions:
No restrictions.
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