Compare Contus Vplay vs Cipher vs Synthetix

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Crozscore:

82%
what is this?
90%
37%
no significant changes

Crozscore:

53%
what is this?
31%
interest falling

Crozscore:

54%
what is this?
29%
interest falling
Contus Vplay screenshot view 1 more Cipher screenshot Synthetix screenshot view 4 more

Software Description:

Contus Vplay is an enterprise-grade video on demand solution equipped to take on the video demands of publishers, creators and media houses. It comes bolted with several features for live video streaming, on demand streaming, video delivery and video hosting. Contus Vplay boasts of a three-tier security ring consisting of Digital Rights Management, Access Control and Encryption. Contus Vplay with its video discovery, syndication and monetization abilities can also double up as a state-of-the-art OTT TV solution.

Software Description:

Cipher is compatible with any current infrastructure, regardless of age or level of control sophistication and can can effortlessly connect to any asset to collect production data in real-time.

The use of Edge Processing allows clients to aggregate data at the source, eliminating the 'pay per data tag' approach of the past. As 1 of 29 OPC Certified software solutions for Windows and the 1st ever for Linux, Cipher can offer an elite level of compatibility with all industry devices.

Software Description:

A complete suite of attractive, integrated customer contact tools

Refine your online customer service into exceptional customer experiences with the suite of our unique online customer contact tools with comprehensive reporting, analytics and editorial control.

Self-Service Cloud
A natively developed suite of self-service digital channels within a single customer experience platform. Proactively present customers with the information they need at each stage of their online journey.

Contact Centre Cloud
Scalable and reliable cloud-based, customer service contact centre technology without the need for labour intensive IT interference, which helps deliver value at every user interaction.

All Synthetix services are cloud first and Software as a Service (SaaS), delivering customer service solutions to all customer touchpoints across both public and private sectors.

The Synthetix suite of customer contact technology integrate with most popular CRM systems (e.g. Salesforce), contact centre platforms, agent desktops and customer service channels

Features:

  • Password & Access Management
  • External Integrations
  • Contact Management
  • Multi-User

Features:

  • Big Data
  • Multi-User
  • API
  • Data Mining
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Summary:

  • Video content management - Manage your digital assets smartly and categorize them properly to avoid clutter.

  • Video delivery - Distribution happens uninterruptedly with backing of CDN networks, video encoding, adaptive bit-rate streaming and more

  • Monetization - SVOD, TVOD, AVOD and more

  • Video Discovery - Fully and easily searchable interface that helps you locate videos from huge repositories in a flash.

  • Hosting - Hosting is done on Amazon cloud and can be routed to dedicated servers as well.

  • Encryption - Video encryption immunizes digital assets from hacks or cracks

  • DRM - Protect your videos from being used by others illegally through Digital Rights Management

  • Access Control - Deny access to unsubscribed users or limit access to certain user groups ony with access control provisions

Summary:

  • Non-intrusive Industrial IoT Platoform

Summary:

  • Deliver automated responses across every customer touch point

  • Optimise your customers’ online experience

  • Differentiate your brand and make customers feel special when they engage

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • APIs - Comprehensive APIs for building online customer service integrations

  • Email Management / Dynamic Web Forms - Automatically allocate emails to capture or deflect customer emails

FAQs:

    Does this service integrate with any other apps?
  • No

  • What is this service generally used for?
  • Video on Demand
    Live Streaming
    Video Hosting
    Video Syndication & Distribution
    Video Monetization
    OTT TV Solution

  • What platforms does this service support?
  • Native Web & Apps

  • Does this service offer an API?
  • No, We don't give API's

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We support 'n' limited user Functionality as per your requirement

  • Does this service offer guides, tutorials and or customer support?
  • 24 * 7 customer support will be provided

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support service is possible.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Analytic apps can live on Cipher's network to run their calculations.

  • What are some applications this service is commonly used in tandem with?
  • Data historians like OSISoft PI.

  • What platforms does this service support?
  • Any current infrastructure.

  • What is this service generally used for?
  • Collecting, analyzing, and storing production data.

  • Who are the main user groups of this service?
  • Any organization in a production environment with a continuous process.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.3k
Followers:
1.3k

Publisher:

Founded:
-
Based in:
Moncton
Employees:
11-50
Likes:
Followers:
1.09k

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
723

Other:

Who uses Contus Vplay
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cipher
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Arabic, Spanish, Portuguese, Chinese, Japanese, Dutch, German, Swedish, Norwegian, Korean, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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