Compare Contus Vplay vs LiveChat vs Ramco EAM

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Crozscore:

82%
what is this?
90%
38%
no significant changes

Crozscore:

90%
what is this?
89%
54%
no significant changes

Crozscore:

82%
what is this?
80%
42%
interest rising
Contus Vplay screenshot view 1 more LiveChat screenshot view 2 more Ramco EAM screenshot

Software Description:

Contus Vplay is an enterprise-grade video on demand solution equipped to take on the video demands of publishers, creators and media houses. It comes bolted with several features for live video streaming, on demand streaming, video delivery and video hosting. Contus Vplay boasts of a three-tier security ring consisting of Digital Rights Management, Access Control and Encryption. Contus Vplay with its video discovery, syndication and monetization abilities can also double up as a state-of-the-art OTT TV solution.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Ramco offers post-modern and comprehensive Asset Management software on cloud integrated with financials & HCM in a unified platform. Ramco EAM on Cloud addresses the needs of mid to large-sized Asset Intensive industries across Utilities, Manufacturing, Infrastructure, logistics etc. It enables enterprises to effectively manage the complete asset life-cycle like Asset Planning, Acquisition, Installation, Operation, Maintenance & Disposal.

Ramco EAM on Cloud’s unique offering encompasses but not limited to

• Complete control over capital assets from commissioning till disposal

• GIS Integration and mobile tracking for on-ground engineers

• 360° real-time visibility of assets

• Power of Optimization with Ramco iPO for predictive maintenance

Ramco EAM on Cloud is scalable and can be deployed on cloud or on-premise. It supports integration with most of the existing ERP, HR, Financial business applications. It is ideal for Asset intensive industries across utilities, infrastructure, logistics, manufacturing etc. looking for a comprehensive new-age system that can manage their complete asset life cycle.

Ramco is a fast growing cloud enterprise software player disrupting the market with its multi-tenanted cloud and mobile-based enterprise software in the area of HCM and Global Payroll, Time & Attendance, ERP, Asset Management, Logistics and M&E MRO for Aviation. Ramco is a trusted cloud technology provider for 1000+ customers empowering 150,000+ end users globally.

Features:

  • Password & Access Management
  • External Integrations
  • Contact Management
  • Multi-User

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Customer Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Supplier Management
  • Inventory Tracking
  • Data Visualization
  • Notifications
  • External Integrations
  • Data Export
  • API
  • Data Import
  • 2-Factor Authentication
  • Project Management
  • Multi-User

Summary:

  • Video content management - Manage your digital assets smartly and categorize them properly to avoid clutter.

  • Video delivery - Distribution happens uninterruptedly with backing of CDN networks, video encoding, adaptive bit-rate streaming and more

  • Monetization - SVOD, TVOD, AVOD and more

  • Video Discovery - Fully and easily searchable interface that helps you locate videos from huge repositories in a flash.

  • Hosting - Hosting is done on Amazon cloud and can be routed to dedicated servers as well.

  • Encryption - Video encryption immunizes digital assets from hacks or cracks

  • DRM - Protect your videos from being used by others illegally through Digital Rights Management

  • Access Control - Deny access to unsubscribed users or limit access to certain user groups ony with access control provisions

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Complete control over capital assets from commissioning till disposal

  • GIS Integration and mobile tracking for on-ground engineers

  • 360° real-time visibility of assets

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    Does this service integrate with any other apps?
  • No

  • What is this service generally used for?
  • Video on Demand
    Live Streaming
    Video Hosting
    Video Syndication & Distribution
    Video Monetization
    OTT TV Solution

  • What platforms does this service support?
  • Native Web & Apps

  • Does this service offer an API?
  • No, We don't give API's

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We support 'n' limited user Functionality as per your requirement

  • Does this service offer guides, tutorials and or customer support?
  • 24 * 7 customer support will be provided

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Ramco provides L1 support over call, emails and through the web while L2 and L3 support based on the criticality of the issue are addressed by the Support team closest to the customer location.
    Online and Demo instances are shared for training users on the application. Depending on the learner's choice, training is delivered through Instructor-led classroom training, Instructor-led virtual classroom training and Webinar.

  • Does this service integrate with any other apps?
  • Ramco EAM on Cloud integrates with most of the existing ERP/HR/Financial business applications.

  • Who are the main user groups of this service?
  • Ramco EAM on Cloud is used by mid to large-sized Asset Intensive industries across Utilities, Manufacturing, Infrastructure, logistics etc.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Wroclaw
Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
22.9k
Followers:

Other:

Who uses Contus Vplay
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Ramco EAM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Regional Restrictions:
No restrictions.
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