Compare Contus Vplay vs Synthetix vs Cipher

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Crozscore:

82%
what is this?
90%
38%
interest falling

Crozscore:

59%
what is this?
29%
interest falling

Crozscore:

57%
what is this?
30%
interest falling
Contus Vplay screenshot view 1 more Synthetix screenshot view 3 more Cipher screenshot

Software Description:

Contus Vplay is an enterprise-grade video on demand solution equipped to take on the video demands of publishers, creators and media houses. It comes bolted with several features for live video streaming, on demand streaming, video delivery and video hosting. Contus Vplay boasts of a three-tier security ring consisting of Digital Rights Management, Access Control and Encryption. Contus Vplay with its video discovery, syndication and monetization abilities can also double up as a state-of-the-art OTT TV solution.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

Cipher is compatible with any current infrastructure, regardless of age or level of control sophistication and can can effortlessly connect to any asset to collect production data in real-time.

The use of Edge Processing allows clients to aggregate data at the source, eliminating the 'pay per data tag' approach of the past. As 1 of 29 OPC Certified software solutions for Windows and the 1st ever for Linux, Cipher can offer an elite level of compatibility with all industry devices.

Features:

  • Password & Access Management
  • External Integrations
  • Contact Management
  • Multi-User

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Big Data
  • Multi-User
  • API
  • Data Mining
  • Analytics
  • Dashboard
  • Multi-Site
  • Notifications
  • Data Import
  • Data Visualization
  • Data Export

Summary:

  • Video content management - Manage your digital assets smartly and categorize them properly to avoid clutter.

  • Video delivery - Distribution happens uninterruptedly with backing of CDN networks, video encoding, adaptive bit-rate streaming and more

  • Monetization - SVOD, TVOD, AVOD and more

  • Video Discovery - Fully and easily searchable interface that helps you locate videos from huge repositories in a flash.

  • Hosting - Hosting is done on Amazon cloud and can be routed to dedicated servers as well.

  • Encryption - Video encryption immunizes digital assets from hacks or cracks

  • DRM - Protect your videos from being used by others illegally through Digital Rights Management

  • Access Control - Deny access to unsubscribed users or limit access to certain user groups ony with access control provisions

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

  • Non-intrusive Industrial IoT Platoform

FAQs:

    Does this service integrate with any other apps?
  • No

  • What is this service generally used for?
  • Video on Demand
    Live Streaming
    Video Hosting
    Video Syndication & Distribution
    Video Monetization
    OTT TV Solution

  • What platforms does this service support?
  • Native Web & Apps

  • Does this service offer an API?
  • No, We don't give API's

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We support 'n' limited user Functionality as per your requirement

  • Does this service offer guides, tutorials and or customer support?
  • 24 * 7 customer support will be provided

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support service is possible.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Analytic apps can live on Cipher's network to run their calculations.

  • What are some applications this service is commonly used in tandem with?
  • Data historians like OSISoft PI.

  • What platforms does this service support?
  • Any current infrastructure.

  • What is this service generally used for?
  • Collecting, analyzing, and storing production data.

  • Who are the main user groups of this service?
  • Any organization in a production environment with a continuous process.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
54
Followers:
742

Publisher:

Founded:
-
Based in:
Moncton
Employees:
11-50
Likes:
Followers:
1.05k

Other:

Who uses Contus Vplay
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cipher
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Dutch, Korean, Russian, Portuguese, Norwegian, Spanish, French, Japanese, Arabic, German, English, Swedish, Chinese
Regional Restrictions:
No restrictions.
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