Compare Contus Fly vs Zoho SalesIQ

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73%
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20%
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Crozscore:

87%
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84%
60%
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Software Description:

Contus Fly, a native solution for developing real-time chat applications. Contus Fly makes use of Ejabberd, the most scalable XMPP server and uses database management systems like Mnesia, MySQL and Cassandra for storing user logins, information and achieving spontaneous read write speed. Push notifications, social integrations, geo location, group chat and a secured system makes Contus Fly a reliable and beneficial IM chat app solution.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Features:

  • API
  • Contact Management
  • Contact Sharing
  • Notifications
  • Multi-User
  • History/Version Control
  • Chat
  • File Sharing
  • File Transfer

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Summary:

  • Real-time chat and instant messaging

  • Native and platform independent

  • Social integrations and scalability

  • Data streaming, Social Internet sharing

  • Push notifications, Audio Chat, Video Chat etc..

  • Broadcast List message

  • Chat Smiley support

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

FAQs:

    Does this service offer an API?
  • Under discussion with our BD team

  • Does this service offer guides, tutorials and or customer support?
  • Our contus customer support can help you at anytime.

  • Does this service integrate with any other apps?
  • Yes, of course!

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, group chat is available.

  • What is this service generally used for?
  • Enterprise Communication
    In-app Messaging
    Personal Chat
    Social Chat

  • What platforms does this service support? (e.g. native mobile apps)
  • Native Mobile apps, Android, iOS etc..

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support? (e.g. native mobile apps)
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
171
Followers:
1.22k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
133k
Followers:
37.5k

Other:

Who uses Contus Fly
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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