Compare Contus Fly vs LiveChat vs Rocket Bazaar

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Crozscore:

82%
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100%
38%
interest falling

Crozscore:

90%
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89%
54%
no significant changes

Crozscore:

68%
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74%
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Contus Fly screenshot view 1 more LiveChat screenshot view 2 more Rocket Bazaar screenshot

Software Description:

Contus Fly, a native solution for developing real-time chat applications. Contus Fly makes use of Ejabberd, the most scalable XMPP server and uses database management systems like Mnesia, MySQL and Cassandra for storing user logins, information and achieving spontaneous read write speed. Push notifications, social integrations, geo location, group chat and a secured system makes Contus Fly a reliable and beneficial IM chat app solution.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

Rocket Bazaar Magento 2 marketplace solutions allows multiple vendors to upload and sell products. Vendors can easily get rating and reviews on their products.

Vendor Management: Vendors are the heart of any marketplace. This extension provided a comprehensive separate user interface for vendors to manage their products and transactions. The vendor can add and edit their profile information, manage products, orders and more.

Vendor panel: Brand management module serves your brand conscious customers in a way they would ever wish. Plenty of useful functionality is added to the vendor panel module to let your customers browse and shop by brand easily. The customer can easily search and browse products with the help of intuitive design of a brand page.

Customers Management: You can manage your customer’s behavior easily. With help of this extension, the customer can easily search and browse products with the help of intuitive design of the brand page.

Catalog Management: Products are the sole entity to generate revenue on the marketplace. Products can be added from the admin panel as well as vendor panel. The product catalog is built by multiple products and it is managed by admin or vendor by performing these actions, add, edit or delete.

Order Management: Order management is an important part of any e-commerce marketplace owner. It provides an effective and efficient way for vendors to manage their orders from the vendor panel and also admin can manage the vendor orders from admin panel. Below flow chart will explain the order flow.

Financial management: Financial management allows to the vendor for analysis of each sale details and latest status.

Vendor services: Vendor services show the feedback and ratings given to the vendor for their services like delivery, packing, product condition etc. It helps to manage and view each feedback and rating given by the customer and which is approved by admin. From the feedback received, the vendor will be able to know that on which area he need to improve and give best services.

Admin Configuration: Admin will be able to configure the Rocket Bazaar features. Configuration for product, order, commission, and vendor and email notifications is provided to admin to manage various functionality for a marketplace. To easily manage the marketplace, configuration settings are important.

Shipping Management: Shipping management will guide to both admin and vendors, how to manage the shipping rates.

Vendor Promotions: This extension allows a vendor to create and manage promotions and coupons. Admin can create sales rules by specifying vendors to apply promotion rules to specific vendors' products only and much more.

Multi-Shipping: Multi-shipping extension has the facility to enable/disable the Multi Shipping feature. Admin can allow different shipping methods for vendors and more.

Mass upload/Bulk product listing: This module allows you to update automatic CSV template generation for vendors' selling categories.

Features:

  • API
  • Contact Management
  • Contact Sharing
  • Notifications
  • Multi-User
  • History/Version Control
  • Chat
  • File Sharing
  • File Transfer

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Calendar Management
  • Dashboard
  • Scheduling
  • Data Import
  • API
  • Conversion Tracking
  • A/B Testing
  • Multi-User
  • Notifications
  • External Integrations
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Data Visualization
  • Product Catalog
  • Development
  • Design

Summary:

  • Real-time chat and instant messaging

  • Native and platform independent

  • Social integrations and scalability

  • Data streaming, Social Internet sharing

  • Push notifications, Audio Chat, Video Chat etc..

  • Broadcast List message

  • Chat Smiley support

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

FAQs:

    Does this service offer an API?
  • Under discussion with our BD team

  • Does this service offer guides, tutorials and or customer support?
  • Our contus customer support can help you at anytime.

  • Does this service integrate with any other apps?
  • Yes, of course!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, group chat is available.

  • What is this service generally used for?
  • Enterprise Communication
    In-app Messaging
    Personal Chat
    Social Chat

  • What platforms does this service support?
  • Native Mobile apps, Android, iOS etc..

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    What is this service generally used for?
  • For creating online multi-vendor marketplace stores.

  • What platforms does this service support?
  • Magento CE, Magento 2, Magento EE

  • Who are the main user groups of this service?
  • Online Business Entrepreneurs, Startup, Retailer, Marketplace Owners, etc.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Contus Fly
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Rocket Bazaar
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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