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About Contus Fly

Contus Fly, a native solution for developing real-time chat applications. Contus Fly makes use of Ejabberd, the most scalable XMPP server and uses database management systems like Mnesia, MySQL and Cassandra for storing user logins, information and achieving spontaneous read write speed. Push notifications, social integrations, geo location, group chat and a secured system makes Contus Fly a reliable and beneficial IM chat app solution.

About Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Key-Value Propositions
1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more
2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional
3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.

This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.

Freshchat offers:

-Unified inbox experience to manage conversations across digital channels
-Best-in-class AI chatbots that focus on intent and engagement
-Proactive messaging using hyper-targeted rich media campaigns
-Intelligent load balancing and auto-routing capabilities
-Seamless integrations via a rapidly growing app marketplace and custom APIs
-Highly resilient architecture built on AWS and certified with industry compliances

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Real-time chat and instant messaging

  • Native and platform independent

  • Social integrations and scalability

  • Data streaming, Social Internet sharing

  • Push notifications, Audio Chat, Video Chat etc..

  • Broadcast List message

  • Chat Smiley support

Summary

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Pricing

Growth

$15.00
1 user(s) / month
Included in plan:
  • Up to 2000 bot sessions/month FREE
  • Assignment Rules
  • Priority Inbox
  • Canned Responses
  • Private Notes
  • User Events & Timeline
  • 100K MUV/agent

Pro

$39.00
1 user(s) / month
Included in plan:
  • Up to 3000 bot sessions/month FREE
  • WhatsApp Business
  • Apple Business Chat
  • Business Hours (by Groups)
  • Advanced Automations
  • CSAT Survey and Report

Enterprise

$69.00
1 user(s) / month
Included in plan:
  • Up to 5000 bot sessions/month FREE
  • Allowed IPs
  • Allowed Domains
  • User Authentication(JWT)

FAQs

    Does this service offer an API?
  • Under discussion with our BD team

  • Does this service offer guides, tutorials and or customer support?
  • Our contus customer support can help you at anytime.

  • Does this service integrate with any other apps?
  • Yes, of course!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, group chat is available.

  • What is this service generally used for?
  • Enterprise Communication
    In-app Messaging
    Personal Chat
    Social Chat

  • What platforms does this service support?
  • Native Mobile apps, Android, iOS etc..

FAQs

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

Vendor Information

Founded:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
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Other

Who uses Contus Fly
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Catalan, Czech, Danish, German, Estonian, Finnish, French, Portuguese, Italian, Korean, Arabic, Bengali, Bulgarian, Gujarati, Hebrew, Hindi, Hungarian, Japanese, Central Khmer, Indonesian, Greek, Icelandic, Latvian, Lithuanian, Malayalam, Marathi, Malay, Chinese, Norwegian, Panjabi, Polish, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Dutch, Tamil, Thai, Telugu, Turkish, Welsh, Ukrainian, Urdu, Vietnamese, Swedish
Regional Restrictions:
No restrictions.
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