Compare ContractZen vs LiveChat

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Software Description:

ContractZen is a cloud service that features advanced metadata-driven document and contract management, electronic signature and built-in datarooms (VDR). Secure and easy to use on any device, it enhances governance and business by reducing costs, accelerating processes and minimizing risks. With ContractZen, companies of all sizes, in every industry and in every geography are always prepared for due diligence and audits.

Users can upload and store all of their contracts and other important documents in ContractZen by emailing attached documents directly to the system, or via drag-and-drop. The system automatically attaches metadata to the documents, and users can add additional metadata using visual tagging. Custom hashtags can be created by users and assigned to contracts for flexible categorization. The advanced search engine allows users to search for contract data, and select visual filters to narrow down their search. Contract due dates can be set and automated email reminders sent to team members to ensure that key dates are not missed.

ContractZen also offers meeting management capabilities, allowing users to organize, e-sign and manage executive and board meetings. Meeting invites can be sent out automatically, and attendees can also be reminded of upcoming meetings. Inbuilt Datarooms (VDR) enable the secure sharing of all materials in financial and tax audits, due diligence processes and joint venture situations. With the built-in Company Register, users can manage corporate structures, ownership, board members, auditors, related contact information, and more.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • External Integrations
  • Data Export
  • File Sharing
  • Data Import
  • Password & Access Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Dashboard

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • Contract Management

  • Meeting Management

  • Financial, Administrative & HR Document Management

  • Company Register with Corporate Hierarchy View

  • Multiple e-Signature Services

  • Datarooms (VDR) for secure sharing

  • Touch and Mobile Optimized

  • Clearly Defined Set of Metadata for Each Category

  • Drag-And-Drop File Upload with Automated Metadata Form creation

  • Unlimited Number of Documents

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

FAQs:

    Does this service offer an API?
  • No, ContractZen does not have an API available.

  • What is this service generally used for?
  • The benefits of ContractZen are, for example:

    Meeting memos, contracts, and other documents can be signed electronically, with the same enforceability and validity as traditionally signed documents.

    Built-in virtual data rooms (VDR) allow users to securely share documents with external individuals and organizations, for joint ventures, tax and financial audits, due diligence, and more.

    Metadata is used to create dynamic views of all contracts, and users can limit their searched to precise fields and save search terms to create report-like queries.

    Automated email reminders can be created to alert users to important dates, and all contracts can be viewed in the contract calendar.

    Files can be imported by dragging-and-dropping them into the system, or by emailing documents directly to ContractZen.

  • Does this service integrate with any other apps?
  • ContractZen integrates with the following applications: Microsoft Office 365, Assently.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, you can add as many users as you want (Note: Pricing is billed per user).

  • What platforms does this service support? (e.g. native mobile apps)
  • ContractZen is web-based so it works on any device. In addition, we have a native iPhone/iPad App.

  • Does this service offer guides, tutorials and or customer support?
  • ContractZen offers the following support options: FAQs, Forum, Knowledge Base, Online Support.

  • Who are the main user groups of this service?
  • ContractZen has the following typical customers: Large Enterprises, Mid Size Business, Small Business. ContractZen is well suited for companies of all sizes, in every industry and in every geography. Our users are typically financial and administrative personnel, legal professionals and executives.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.37k
Followers:
539

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
42k
Followers:
15k

Other:

Who uses ContractZen
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, Finnish
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
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