Compare ContractWorks vs Freshservice vs Mochadocs

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About ContractWorks

ContractWorks focuses on adoptability and easy-to-use features that make the biggest impact in the shortest amount of time. Contracts dragged and dropped into the system are automatically tagged with key agreement terms, allowing users to easily monitor their contract portfolio through custom reports and alerts that can be automated and shared across departments. ContractWorks has a strong commitment to data security and offers robust user tracking, custom user permissions, two-factor authentication, and all data is encrypted in transit and at rest. Low, transparent pricing starts at $600/month and includes unlimited users, built-in electronic signature, and a team of dedicated support professionals to help your business get the most out of your contract portfolio.

About Freshservice

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

About Mochadocs

Clear overview of every contract using visual dashboards. Make reports concerning contracts, tasks, financial data, forecasts, entities, suppliers, users, dates, and much more! MochaDocs has won several (international) awards in the USA, Spain, UK, and the Netherlands such as 'Best Cloud Start-Up', 'Best Cloud Contract Management Software', and many more.

Less Hassle
Because MochaDocs is a 100% cloud-based company, there is no need for complex implementation, installations or expensive software. Manage contracts quick, easy and efficient. Wherever you are!

More Overview
Why store your contracts in multiple different locations? Why work with excel sheets if you could also get notifications for all important deadlines? MochaDocs gives a perfect integrated contract management approach.

More Support
At MochaDocs we support every customer. It does not matter whether you are a single user or a worldwide company. No long waiting queues, get a response in no time. Do not be surprised if we give you a call.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons

Summary

  • Contract lifecycle management software should work with you, not against you. ContractWorks provides simple, customizable contract management software that can be implemented in minutes, allowing you to gain control quickly.

Summary

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary

    No key features associated with this application.

Pricing

Standard (billed annually)

$600.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • 5 Electronic Signature Licenses
  • Free Implementation
  • Document Attachments
  • Document Tagging (Custom Fields)
  • Annotations
  • OCR
  • Date Alerts
  • Customizable Reporting
  • Permission-based User Roles
  • Audit Log Report
  • Branding: Logo and Unique URL
  • Smart Document Tagging
  • 2500 Documents
  • Smart Contract Outline

Professional (billed annually)

$800.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Free Implementation
  • Document Attachments
  • Document Tagging (Custom Fields)
  • Annotations
  • OCR
  • Date Alerts
  • Customizable Reporting
  • Permission-based User Roles
  • 10 Electronic Signature Licenses
  • Audit Log Report
  • Branding: Logo and Unique URL
  • Upload Contracts by Email
  • SAML 2.0/Single-Sign-On (SSO)
  • Salesforce Integration
  • Smart Document Tagging
  • 10,000 Documents
  • Smart Contract Outline

Enterprise (billed annually)

$1,000.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Free Implementation
  • Document Attachments
  • Document Tagging (Custom Fields)
  • Annotations
  • Date Alerts
  • Customizable Reporting
  • Permission-based User Roles
  • Audit Log Report
  • Branding: Logo and Unique URL
  • Upload Contracts by Email
  • SAML 2.0/Single-Sign-On (SSO)
  • Smart Document Tagging
  • Salesforce Integration
  • 20 Electronic Signature Licenses
  • Smart Contract Outline
  • Unlimited Documents

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs

    Who are the main user groups of this service?
  • With quick implementation, an easy-to-use interface, and low pricing starting at $600/month for unlimited users, ContractWorks makes contract management software accessible to businesses and teams with a large or growing number of contracts, regardless of their size. In addition to the features you need to manage your agreements, you’ll get a team of dedicated support professionals to help your business get the most out of your contract portfolio.

  • Does this service integrate with any other apps?
  • Yes, all plans allow for contract upload via email and Fujitsu ScanSnap, and the Professional and Enterprise plans allow for SalesForce integration.

  • What platforms does this service support?
  • Web-based.

  • What is this service generally used for?
  • This solution is for companies who are trying to get their contracts under control. Clients typically fall into two categories- those who are currently trying to manage contracts manually with a combination of spreadsheets, calendar reminders, shared drives, etc., and those companies who have struggled to implement and adopt complicated contract management software.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support is included with ContractWorks. We also offer helpful training videos that can be accessed from our website help page as well as customer training webinars.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ContractWorks offers unlimited users for no additional fee.

FAQs

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs

    What platforms does this service support?
  • 100% Cloud-Based: All relevant Web browsers.

  • Who are the main user groups of this service?
  • Customers: SME, Enterprise, Government, Multinationals, Listed Companies.
    Stakeholders: Procurement, Legal, Finance, Facility, Logistics, Contract Management, Category Management, CXX, Secretary, Services, and Support.

Vendor Information

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Vendor Information

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Vendor Information

Founded:
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Based in:
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Other

Who uses ContractWorks
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Mochadocs
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Dutch, French, German, Norwegian
Regional Restrictions:
No restrictions.
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