Compare ContractWorks vs Freshservice vs Coupa

More Information More Information More Information

Crozscore:

91%
what is this?
98%
26%
interest rising

Crozscore:

85%
what is this?
79%
45%
no significant changes

Crozscore:

84%
what is this?
78%
43%
no significant changes
ContractWorks screenshot view 5 more Freshservice screenshot view 5 more Coupa screenshot view 5 more

Software Description:

ContractWorks design is deliberate in its simplicity. Complicated contract management software tends not to get used; we provide the easiest way for you to gain control with features you need to answer the big questions: Where are all my contracts? Who has access? What are the key milestones? How can I communicate the details to my colleagues?

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Coupa offers a cloud-based spend management platform for larger businesses to monitor spending between multiple departments.

The solution helps organizations to spend more wisely and make larger savings, primarily by creating expense auditing, benchmarking, transaction processing, and contract lifecycle management. The contract management module comes as an integrating part of spend management subscription and provides the ability to create contracts including authoring, editing, and eSignature.

Coupa is a "Savings-as-a-Service" platform that helps its users to stay within limits of their budgets. It is a great solution for companies that are in need of a customizable web-based solution that will optimize their spending and keep them audit-ready at every moment.

Features:

  • Data Export
  • Password & Access Management
  • Electronic Signature
  • File Transfer
  • Scheduling
  • Dashboard
  • Notifications
  • Multi-User
  • Contact Management
  • File Sharing
  • Calendar Management
  • 2-Factor Authentication

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • File Transfer
  • SAP Integration
  • Customer Management
  • Notifications
  • Supplier Management
  • Data Visualization
  • API
  • External Integrations
  • Data Export
  • Data Import
  • CRM Integration
  • Forecasting
  • 2-Factor Authentication
  • Inventory Tracking
  • Dashboard
  • Budgeting
  • Expense Tracking
  • Billing/Invoicing

Summary:

  • Contract lifecycle management software should work with you, not against you. ContractWorks provides simple, customizable contract management software that can be implemented in minutes, allowing you to gain control quickly.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

  • Spend management

  • Procurement

  • Expense management

  • Invoicing

  • Analytics

  • Dashboards & Reports

  • Purchase order management (PO)

  • Real-time budgets

  • Optical character recognition (OCR)

  • Web forms

12-Month Plan

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Support and Training
  • Free Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Document Migration and Setup
  • Branding: Logo and Unique URL

3-Month Plan - Billed Quarterly

$600.00
1 user(s) / month
Included in plan:
  • Unlimited Document Storage
  • Unlimited Users
  • Unlimited Support and Training
  • FREE Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Ongoing Upgrades
  • Document Migration and Setup
  • Branding: Logo and Unique URL

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    What platforms does this service support?
  • Web-based.

  • What is this service generally used for?
  • This solution is for companies who are trying to get their contracts under control. Clients typically fall into two categories- those who are currently trying to manage contracts manually with a combination of spreadsheets, calendar reminders, shared drives, etc., and those companies who have struggled to implement and adopt complicated contract management software.

  • Who are the main user groups of this service?
  • Because of the flexibility of our solution professionals in a variety of industries and who work with contracts from across departments are customizing ContractWorks to fit their unique needs. Popular industries include healthcare, consumer goods, media, education, and manufacturing. ContractWorks is often implemented in legal departments.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support is included with ContractWorks. We also offer helpful training videos that can be accessed from our website help page as well as customer training webinars.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ContractWorks offers unlimited users for no additional fee.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What is this service generally used for?
  • This service is used for Spend Management and Contract Lifecycle Management.

  • What are some applications this service is commonly used in tandem with?
  • Coupa is most commonly used in tandem with ERP applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, Online Support, Phone Support, Video Tutorials, Knowledge Base.

  • What platforms does this service support?
  • Coupa is a web-based software with Android and iOS native apps offered.

  • Does this service offer an API?
  • Yes, Coupa offers RESTful API.

  • Does this service integrate with any other apps?
  • Integrations: Adaptive Insights, ADP, Avalara, NetSuite, Cortex, DataDimension, Emptoris, Octa, Novatus, Right Scale, Scan One, Rosslyn Analytics, OneLogin, Salesforce, Nvoicepay, SnapLogic, Vertex.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Coupa are businesses with yearly revenues starting at $75 million or higher.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.1k
Followers:
1.6k

Publisher:

Founded:
-
Based in:
San Mateo, CA
Employees:
501-1000
Likes:
Followers:
23k

Other:

Who uses ContractWorks
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Coupa
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, German
Regional Restrictions:
No restrictions.
Back to top