Compare ContractWorks vs Conga vs Freshservice

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76%
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94%
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Software Description:

ContractWorks design is deliberate in its simplicity. Complicated contract management software tends not to get used; we provide the easiest way for you to gain control with features you need to answer the big questions: Where are all my contracts? Who has access? What are the key milestones? How can I communicate the details to my colleagues?

Software Description:

Conga connects business and legal teams through its contract automation platform that handles creation, tracking, maintaining, and reporting on various business contracts. It helps streamline lifecycle contract management that drives business onward.

The platform's interface is adjusted to legal and sales collaboration, and users can quickly generate, automate, and distribute contracts and customized documents. Other benefits are reduced risk and shortened negotiation cycles by controlling the clauses and terms and limited contract changes, as well as data integrity. The platform can support an unlimited number of document templates and easily generate thousands of documents on a daily basis.

Thanks to its cloud-based deployment, Conga allows participants to read documents online, as well as track and review corrections that are made during the negotiation process. The main users of this application are sales and legal teams in companies that need a comprehensive CLM solution.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Data Export
  • Password & Access Management
  • Electronic Signature
  • File Transfer
  • Scheduling
  • Dashboard
  • Notifications
  • Multi-User
  • Contact Management
  • File Sharing
  • Calendar Management
  • 2-Factor Authentication

Features:

  • Email Integration
  • Scheduling
  • Document Comparison
  • 2-Factor Authentication
  • Contact Management
  • History/Version Control
  • Data Import
  • Data Export
  • Calendar Management
  • Notifications
  • API
  • Dashboard
  • External Integrations

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • Contract lifecycle management software should work with you, not against you. ContractWorks provides simple, customizable contract management software that can be implemented in minutes, allowing you to gain control quickly.

Summary:

  • SaaS, web-based Contract Lifecycle Management

  • Seamless integration w/CPQ, CRM, and EPR providers

  • Integrates w/e-sig, e-sourcing, and contract discovery

  • Ease-of-use means high user adoption

  • Completely configurable from a browser

  • Real-time access to financial and legal compliance reporting

  • 100% guaranteed security and 99% uptime

  • Centralized document management repository

  • Automated event alerts—internal and external

  • Contract Creation and Workflow: request, approve, and manage

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

12-Month Plan

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Support and Training
  • Free Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Document Migration and Setup
  • Branding: Logo and Unique URL

3-Month Plan - Billed Quarterly

$600.00
1 user(s) / month
Included in plan:
  • Unlimited Document Storage
  • Unlimited Users
  • Unlimited Support and Training
  • FREE Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Ongoing Upgrades
  • Document Migration and Setup
  • Branding: Logo and Unique URL

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    What platforms does this service support?
  • Web-based.

  • What is this service generally used for?
  • This solution is for companies who are trying to get their contracts under control. Clients typically fall into two categories- those who are currently trying to manage contracts manually with a combination of spreadsheets, calendar reminders, shared drives, etc., and those companies who have struggled to implement and adopt complicated contract management software.

  • Who are the main user groups of this service?
  • Because of the flexibility of our solution professionals in a variety of industries and who work with contracts from across departments are customizing ContractWorks to fit their unique needs. Popular industries include healthcare, consumer goods, media, education, and manufacturing. ContractWorks is often implemented in legal departments.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support is included with ContractWorks. We also offer helpful training videos that can be accessed from our website help page as well as customer training webinars.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ContractWorks offers unlimited users for no additional fee.

FAQs:

    Does this service offer an API?
  • Yes, it offers an API.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Salesforce1 Mobile App, DocuSign, Adobe eSign services, Microsoft Office, Microsoft Outlook, and Adobe Document Cloud.

  • Who are the main user groups of this service?
  • The main users of Conga are sales and legal teams in medium-sized and large organizations.

  • What is this service generally used for?
  • This service is generally used for contract lifecycle management.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Videos, and Webinars.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

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Likes:
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Publisher:

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Other:

Who uses ContractWorks
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Conga
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, French, Portuguese, Dutch, English, Chinese, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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