Compare ContractRoom vs Freshservice vs eContracts

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ContractRoom screenshot view 2 more Freshservice screenshot view 5 more eContracts screenshot

Software Description:

ContractRoom is a cloud-based negotiation and contract lifecycle management system that changes the way deals get done and how decisions are made. There are clear differentiators with the competition, namely in the way ContractRoom streamlines the entire back-and-forth on business terms and legal text between negotiating parties. The solution can automate and capture data document assembly, term negotiation and contract management for any corporate buying, selling, hiring and recording activities. And then the large data set can be leveraged with machine learning to help predict the best terms and clauses for future agreement - finding the path of least resistance for the close. This means your internal and external dealings will be faster (up to 75%) with less mistakes and minimal friction.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Optimus BT, headquartered in Atlanta, is primarily focused on providing an enterprise contract management product targeted at mid-market and large organizations for SharePoint Online, Office 365, and SharePoint on-premise platform. We primarily target industries with a specific focus on the life sciences (medical devices, biotechnology, pharma), in addition to healthcare, construction, manufacturing, professional services, oil and gas, non-profits, and government, among others. We work with organizations all over the world including but not limited to the U.S., Canada, Europe, Australia, Middle East, and Asia, among others.

Our marquee product, eContracts, is an enterprise contract management software, is available for SharePoint Online and Office 365, and SharePoint on-premise (SP 2013 and SP 2010). eContracts addresses all aspects of the contract lifecycle management process, and provides the following benefits to an organization:

  • Easier monitoring of contract performance.
  • Ability to keep up with key milestones and obligations.
  • Improved contract approval cycle times.
  • Set up and manage renewals, cancellations, and expirations.
  • Onboard customers or vendors faster.
  • Track revenue, spend and analyze financial information.
  • Integrate CRM and ERP systems for more comprehensive reporting and analytics.

Features:

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Document Comparison
  • Contact Management

Summary:

  • Drafting a contract can be as simple as dragging and dropping standard contract clauses and clicking to edit the text as you desire.

  • Collaboration and Control - it covers the entire process of communication, reviewing, editing, approving and tasking both internally in an organization as well as externally with counterparties.

  • Transaction and Behavior Data - it captures and leverages transaction and behavior data from the entire back-and-forth negotiation, not only the final outcome, as is the case with most CLM systems.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Basic Plan:

    • $9 / user / month
    • Provides basic feature set for requesters and viewers
    • Access to archives
    • Administer account
    • Request contracts
    • View agreements

    Professional Plan:

    • $39 / user / month
    • Provides Basic + collaboration features for negotiation team members (approvers, reviewers, signers)
    • Assign Tasks
    • Complete & Sign
    • Edit & Negotiate
    • Review & Approve

    Business Plan:

    • $99 / user / month
    • Provides Basic + Professional + control & analytics features for contract leaders and controllers
    • Build frameworks
    • Build conditional agreements
    • Build workflows
    • Build smart tables
    • Start (draft) agreements
    • Create reports

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it allows multi-person use.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a Help Center with accompanying video tutorials.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
41
Followers:
1.45k

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
10.1k
Followers:
1.63k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
34

Other:

Who uses ContractRoom
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses eContracts
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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