Compare ContractRoom vs ContractWorks vs Freshservice

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Crozscore:

69%
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100%
31%
interest falling

Crozscore:

76%
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27%
interest rising

Crozscore:

84%
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75%
45%
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ContractRoom screenshot view 2 more ContractWorks screenshot view 5 more Freshservice screenshot view 5 more

Software Description:

ContractRoom is a cloud-based negotiation and contract lifecycle management system that changes the way deals get done and how decisions are made. There are clear differentiators with the competition, namely in the way ContractRoom streamlines the entire back-and-forth on business terms and legal text between negotiating parties. The solution can automate and capture data document assembly, term negotiation and contract management for any corporate buying, selling, hiring and recording activities. And then the large data set can be leveraged with machine learning to help predict the best terms and clauses for future agreement - finding the path of least resistance for the close. This means your internal and external dealings will be faster (up to 75%) with less mistakes and minimal friction.

Software Description:

ContractWorks design is deliberate in its simplicity. Complicated contract management software tends not to get used; we provide the easiest way for you to gain control with features you need to answer the big questions: Where are all my contracts? Who has access? What are the key milestones? How can I communicate the details to my colleagues?

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

Features:

  • Data Export
  • Password & Access Management
  • Electronic Signature
  • File Transfer
  • Scheduling
  • Dashboard
  • Notifications
  • Multi-User
  • Contact Management
  • File Sharing
  • Calendar Management
  • 2-Factor Authentication

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • Drafting a contract can be as simple as dragging and dropping standard contract clauses and clicking to edit the text as you desire.

  • Collaboration and Control - it covers the entire process of communication, reviewing, editing, approving and tasking both internally in an organization as well as externally with counterparties.

  • Transaction and Behavior Data - it captures and leverages transaction and behavior data from the entire back-and-forth negotiation, not only the final outcome, as is the case with most CLM systems.

Summary:

  • Contract lifecycle management software should work with you, not against you. ContractWorks provides simple, customizable contract management software that can be implemented in minutes, allowing you to gain control quickly.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Pricing:

  • Credit card required: N/A
  • Basic Plan:

    • $9 / user / month
    • Provides basic feature set for requesters and viewers
    • Access to archives
    • Administer account
    • Request contracts
    • View agreements

    Professional Plan:

    • $39 / user / month
    • Provides Basic + collaboration features for negotiation team members (approvers, reviewers, signers)
    • Assign Tasks
    • Complete & Sign
    • Edit & Negotiate
    • Review & Approve

    Business Plan:

    • $99 / user / month
    • Provides Basic + Professional + control & analytics features for contract leaders and controllers
    • Build frameworks
    • Build conditional agreements
    • Build workflows
    • Build smart tables
    • Start (draft) agreements
    • Create reports

12-Month Plan

$500.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Unlimited Support and Training
  • Free Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Document Migration and Setup
  • Branding: Logo and Unique URL

3-Month Plan - Billed Quarterly

$600.00
1 user(s) / month
Included in plan:
  • Unlimited Document Storage
  • Unlimited Users
  • Unlimited Support and Training
  • FREE Implementation
  • Electronic Signature
  • Tagging (Custom Fields)
  • Tag Templates (Group Tags by Doc Type)
  • Customizable Reports
  • Scheduled Report Sending
  • Customizable Date Alerts
  • Auto Update of Renewing Dates
  • Document Attachments/Linking
  • Calendar of Key Dates
  • New Document Notifications
  • Drag & Drop Uploading
  • Customizable Permissions
  • Restrict User Actions
  • Audit Log Report
  • One Click Archiving
  • Ongoing Upgrades
  • Document Migration and Setup
  • Branding: Logo and Unique URL

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it allows multi-person use.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a Help Center with accompanying video tutorials.

FAQs:

    What platforms does this service support?
  • Web-based.

  • What is this service generally used for?
  • This solution is for companies who are trying to get their contracts under control. Clients typically fall into two categories- those who are currently trying to manage contracts manually with a combination of spreadsheets, calendar reminders, shared drives, etc., and those companies who have struggled to implement and adopt complicated contract management software.

  • Who are the main user groups of this service?
  • Because of the flexibility of our solution professionals in a variety of industries and who work with contracts from across departments are customizing ContractWorks to fit their unique needs. Popular industries include healthcare, consumer goods, media, education, and manufacturing. ContractWorks is often implemented in legal departments.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, 24/7 support is included with ContractWorks. We also offer helpful training videos that can be accessed from our website help page as well as customer training webinars.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ContractWorks offers unlimited users for no additional fee.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

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Publisher:

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Other:

Who uses ContractRoom
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Spanish, English
Regional Restrictions:
No restrictions.

Other:

Who uses ContractWorks
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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