Compare ContractRoom vs Conga vs Freshservice

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66%
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100%
31%
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91%
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84%
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76%
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ContractRoom screenshot view 2 more Conga screenshot view 5 more Freshservice screenshot view 5 more

Software Description:

ContractRoom is a cloud-based negotiation and contract lifecycle management system that changes the way deals get done and how decisions are made. There are clear differentiators with the competition, namely in the way ContractRoom streamlines the entire back-and-forth on business terms and legal text between negotiating parties. The solution can automate and capture data document assembly, term negotiation and contract management for any corporate buying, selling, hiring and recording activities. And then the large data set can be leveraged with machine learning to help predict the best terms and clauses for future agreement - finding the path of least resistance for the close. This means your internal and external dealings will be faster (up to 75%) with less mistakes and minimal friction.

Software Description:

Conga connects business and legal teams through its contract automation platform that handles creation, tracking, maintaining, and reporting on various business contracts. It helps streamline lifecycle contract management that drives business onward.

The platform's interface is adjusted to legal and sales collaboration, and users can quickly generate, automate, and distribute contracts and customized documents. Other benefits are reduced risk and shortened negotiation cycles by controlling the clauses and terms and limited contract changes, as well as data integrity. The platform can support an unlimited number of document templates and easily generate thousands of documents on a daily basis.

Thanks to its cloud-based deployment, Conga allows participants to read documents online, as well as track and review corrections that are made during the negotiation process. The main users of this application are sales and legal teams in companies that need a comprehensive CLM solution.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

Features:

  • Email Integration
  • Scheduling
  • Document Comparison
  • 2-Factor Authentication
  • Contact Management
  • History/Version Control
  • Data Import
  • Data Export
  • Calendar Management
  • Notifications
  • API
  • Dashboard
  • External Integrations

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • Drafting a contract can be as simple as dragging and dropping standard contract clauses and clicking to edit the text as you desire.

  • Collaboration and Control - it covers the entire process of communication, reviewing, editing, approving and tasking both internally in an organization as well as externally with counterparties.

  • Transaction and Behavior Data - it captures and leverages transaction and behavior data from the entire back-and-forth negotiation, not only the final outcome, as is the case with most CLM systems.

Summary:

  • SaaS, web-based Contract Lifecycle Management

  • Seamless integration w/CPQ, CRM, and EPR providers

  • Integrates w/e-sig, e-sourcing, and contract discovery

  • Ease-of-use means high user adoption

  • Completely configurable from a browser

  • Real-time access to financial and legal compliance reporting

  • 100% guaranteed security and 99% uptime

  • Centralized document management repository

  • Automated event alerts—internal and external

  • Contract Creation and Workflow: request, approve, and manage

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Pricing:

  • Credit card required: N/A
  • Basic Plan:

    • $9 / user / month
    • Provides basic feature set for requesters and viewers
    • Access to archives
    • Administer account
    • Request contracts
    • View agreements

    Professional Plan:

    • $39 / user / month
    • Provides Basic + collaboration features for negotiation team members (approvers, reviewers, signers)
    • Assign Tasks
    • Complete & Sign
    • Edit & Negotiate
    • Review & Approve

    Business Plan:

    • $99 / user / month
    • Provides Basic + Professional + control & analytics features for contract leaders and controllers
    • Build frameworks
    • Build conditional agreements
    • Build workflows
    • Build smart tables
    • Start (draft) agreements
    • Create reports

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it allows multi-person use.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there is a Help Center with accompanying video tutorials.

FAQs:

    Does this service offer an API?
  • Yes, it offers an API.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Salesforce1 Mobile App, DocuSign, Adobe eSign services, Microsoft Office, Microsoft Outlook, and Adobe Document Cloud.

  • Who are the main user groups of this service?
  • The main users of Conga are sales and legal teams in medium-sized and large organizations.

  • What is this service generally used for?
  • This service is generally used for contract lifecycle management.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Videos, and Webinars.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

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Publisher:

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Other:

Who uses ContractRoom
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Conga
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Chinese, French, English, Dutch, German, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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