Compare contactSPACE vs XenCALL vs Teamgate CRM

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Crozscore:

67%
what is this?
20%
no significant changes

Crozscore:

79%
what is this?
75%
23%
interest falling

Crozscore:

79%
what is this?
100%
32%
interest falling
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

XenCALL provides a cloud software for contact centers, telemarketers and appointment setters. It combines CRM and dialing tools for small and medium-sized businesses. The XenCALL predictive dialer facilitates millions of sales calls every month between our clients and their customers.

Find value in XenCALL with the following benefits:

  • Month-to-Month Commitment
  • Free Demo
  • 24-Hour Deployment Window
  • No-Obligation Trial Period
  • No Long-Term Contracts

Software Description:

Teamgate is an inbound sales CRM for startups and SMBs to connect, research, present and close more sales.

Our software has a complete CRM functionality with extensive lead scoring features. It’s a full-stack solution designed to accommodate a full sales process, starting with lead generation and data collection, all the way to sales data analysis and forecasting.

Teamgate is specifically designed for companies conducting active sales and constantly looking for new prospects. Using our CRM you can add new leads automatically, score them according to your requirements and speed up your sales cycle.

We provide the salespeople with a variety of tools to find and close more deals. Teamgate focuses on the needs of top-level management, generating detailed real-time and historical reports and analysis as well as predicting your future sales.

Teamgate integrates with major Marketing and Customer service software providers like Slack, Zendesk, Mailchimp, etc. so you can easily manage everything from one place.

Features:

Features:

  • Click-to-Dial
  • Softphone
  • Call Disposition
  • Call Tracking
  • Chat
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Dashboard
  • Scheduling
  • Calendar Management
  • Lead Management
  • Multi-User
  • Notifications
  • Contact Sharing
  • Data Export
  • Data Import
  • Data Visualization
  • API
  • Contact Management
  • Email Integration

Features:

  • Referral Tracking
  • Multi-Currency
  • Sales Motivator
  • Click-to-Dial
  • Call Tracking
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Lead Scoring
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Marketing Automation
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management
  • External Integrations

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • XenCALL is an all-in-one CRM and VoIP platform, fully browser-based with no downloads required.

  • Optimize your call center with the best sales technology possible.

  • Ideal for contact centers, telemarketers and appointment setters to improve outbound sales.

  • Increase telemarketing sales with predictive dialing by up to 300% over one-to-one dialing.

  • XenCALL is the only major dialer provider with a live, interactive map of your sales floor.

  • Benefit from live, in-house technical support at no extra cost.

  • Consolidate analytics, omnichannel routing, and workforce optimization to unify your customer experience.

  • XenCALL's built-in CRM seamlessly integrates with your dialing activity to better manage your leads and customers.

Summary:

    No key features associated with this application.

Month-to-Month


Per User, Per Month
Included in plan:
  • Inbound/Outbound Dialing
  • Unlimited Data Storage
  • Call Recordings
  • Built-in CRM
  • Appointment Setting
  • Live, In-House Technical Support

Starter

$9.00
1 user(s) / month
Included in plan:
  • Interaction tracking
  • Email sync
  • Reminders and follow-ups

Professional

$22.00
1 user(s) / month
Included in plan:
  • Lead Management
  • Activity Reporting
  • Multilevel permission

Enterprise

$65.00
1 user(s) / month
Included in plan:
  • Live chat & email support
  • 200GB storage per user
  • Data backups 2x per day
  • Iphone and Android apps
  • Free Onboarding

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, both administrative and user accounts for multiple agents are available.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, complimentary training is provided during the onboarding process and all clients retain access to live, in-house technical support at no extra cost.

  • Does this service integrate with any other apps?
  • Adobe Sign, Amazon Web Services, Authorize.Net, ClickSend, Contact Center Compliance, Dropbox, Google Calendar, Google Maps, Gmail, Limelight Networks, Moneris Solutions, Stripe, Trulia, TrustedTPV and VoiceLog.

  • Does this service offer an API?
  • XenCALL's API capabilities allow for custom integrations and product features for any need.

  • What is this service generally used for?
  • Inbound/outbound dialing, appointment setting, customer management, appointment setting.

  • Who are the main user groups of this service?
  • Contact centers, telemarketers, appointment setters.

FAQs:

    Does this service offer an API?
  • Teamgate offers open API.

  • Does this service offer multi-user capability (e.g. teams)?
  • You can add as many users as you want.

  • What are some applications this service is commonly used in tandem with?
  • It a stand-alone solution, which offers wide functionality to cover a complete sales process.

  • Who are the main user groups of this service?
  • Teamgate CRM is a perfect solution for SMBs as well as rapidly growing startups. Companies from other industries can greatly benefit from Teamgate as well if they are conducting active sales and constantly looking for new prospects.

    Teamgate CRM is useful for professionals at any level or position. Salespeople and business development professionals will have leads and sales management tools at their disposal.

    Sales Managers can oversee performance levels with real-time data on dashboard and VP of Sales or General Managers have reports at their disposal as well as powerful analytics and forecasting tools for the future.

  • What is this service generally used for?
  • Teamgate has a complete CRM functionality with extensive lead scoring features. It’s a full-stack solution designed to accommodate a full sales process, starting with lead generation and data collection, all the way to sales data analysis and forecasting.

    Teamgate is specifically designed for companies conducting active sales and constantly looking for new prospects. Using our CRM you can add new leads automatically, score them according to your requirements and speed up your sales cycle.

    We provide the salespeople with a variety of tools to find and close more deals. Teamgate focuses on the needs of top-level management, generating detailed real-time and historical reports and analysis as well as predicting your future sales.

    Teamgate integrates with major Marketing and Customer service software providers like Slack, Zendesk, Mailchimp etc. so you can easily manage everything from one place.

  • Does this service integrate with any other apps?
  • Teamgate integrates with:

    Google Drive, Google Calendar, Nexmo, Zapier, Outlook, Google Maps, Twillio, LinkedIn-Teamgate Shuttle, Google Contacts, Mailchimp, Vox Implant, Gmail, Wordpress, Zendesk, Slack.

  • Does this service offer guides, tutorials and or customer support?
  • Teamgate offers a user guide, knowledge base, FAQ page, live demo, webinars, chat support, phone support.

  • What platforms does this service support?
  • Teamgate is a web-based solution. It offers mobile apps for iOS and Android.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:
44

Publisher:

Founded:
-
Based in:
Vancouver
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses XenCALL
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Teamgate CRM
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Lithuanian, English, Russian
Regional Restrictions:
No restrictions.
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