Compare contactSPACE vs TrackOne vs Adjuno

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Crozscore:

67%
what is this?
20%
no significant changes

Crozscore:

56%
what is this?
20%
interest falling

Crozscore:

62%
what is this?
27%
interest falling
contactSPACE screenshot TrackOne screenshot view 5 more Adjuno screenshot

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

Feature Benefits

  • Handle Order Acquisition, Processing and Dispatch
  • Real-time monitoring and live tracking of workforce
  • Manage attendance of your workforce for easy payroll
  • Collect Payments via multiple modes, send invoices and manage your finances
  • Data Processing and Analytics with custom reporting
  • Automate workflows and tasks with advanced A.I. Engine
  • Web and App based dashboard to manage orders, assign tasks and oversee workforce.
  • Mobile Apps to manage service requests. Secure communication channel with management and customers.
  • Advanced automation engine to intelligently allocate tasks and reduce manual guess work.

Software Description:

Adjuno's Supply Chain Management Software is designed to be intuitive so that minimal training is required. We provide training documentation and ensure that designated super users for your business have all the necessary tools and knowledge to train additional users. We can offer remote, online training sessions and we provide a global 24hr helpdesk service for ongoing support.

Lima SCM is delivered using an agile implementation methodology and we work with you to design, test and deploy the solution. Our product experts establish the optimum product configuration for your business processes and your trading partner’s transaction points, including any data mapping, integration, and translation requirements. The product implementation phase can take an estimated several weeks, as opposed to months, thanks to our standard project management and implementation approach and the flexible design of our technology. Customers and trading partners can gain access to our solutions quickly and easily, with training costs kept to a minimum owing to Lima’s intuitive design.

Features:

Features:

  • Multi-User
  • Scheduling
  • Dashboard
  • Notifications
  • Data Visualization

Features:

  • Multi-User
  • Inventory Tracking
  • Supplier Management
  • Calendar Management
  • Dashboard
  • Customer Management
  • Scheduling
  • Notifications
  • Budgeting
  • API
  • Data Import
  • Data Export
  • External Integrations
  • Data Visualization

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • Optimise your workforce - Efficiently manage your field workforce by increasing utilization.

  • Reduce Operational costs - Reduce costs by streamlining and taking control over your operations.

  • Automate your workflows - Eliminate redundant manpower by automating redundant tasks and workflows.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Free 14-day trial available

Basic plan

$8.00
1 user(s) / month
Included in plan:
  • Minimum plan $8-$12

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    Who are the main user groups of this service?
  • SME (Small and Medium size enterprise) & Start-ups,
    Hyperlocal services (household services, laundry, beauty),
    Last mile delivery (Retail, eCommerce),
    On ground sales management (Pharma),
    On ground sales management and Field services (Insurance)

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Cloud Dashboard, Workforce App, A.I. Engine, Customer Mobile App

  • What is this service generally used for?
  • Order Management
    Real Time Tracking
    Attendance Tracking
    Billing & Payments
    Advanced Reporting
    Process Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes.
    We also offer a training for the workforce of an enterprise

  • Does this service integrate with any other apps?
  • It helps in building an app

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    What platforms does this service support?
  • Adjuno's Supply Chain Management Software support web-based platform.
    HP-UX, Linux, Solaris, Web browser (OS agnostic), Windows 7, Windows XP, AIX, IBM OS/400, Mac OS, Unix, Windows 2000, Windows Vista, Windows 8

  • Who are the main user groups of this service?
  • Organisations that purchase our software are mainly medium to large businesses that operate or source products and services globally such as those in the Retail, Brands, Manufacturing, Food and Logistics industries. Just a few of our global customers include; Myer, Bunnings, ASOS, M&S, Sainsbury’s and John Lewis.

  • What is this service generally used for?
  • We offer supply chain management software in different industries: Automative, Electrical Supplies, Building Materials, Furniture / Home Decor, High Technology, 3rd Party Logistics (3PL) - Asset based, Agricultural / Textiles, Electronics, Industrial Machinery & Equipment, Medical Equipment & Supplies, Office Equipment & Supplies, Pharmaceuticals, Restaurant Equipment & Supplies, Transportation Equipment, Apparel,Consumer Packaged Goods, Food & Beverage, Healthcare, Janitorial & Sanitation Supplies, Paper / Packaging, Plastics / Rubber and Ship Building / Marine

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:
44

Publisher:

Founded:
-
Based in:
Bangalore
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses TrackOne
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Hindi, Marathi, Spanish, English, Telugu, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Adjuno
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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