Compare contactSPACE vs Pics.io vs Toky

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Crozscore:

67%
what is this?
20%
no significant changes

Crozscore:

84%
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92%
43%
no significant changes

Crozscore:

80%
what is this?
88%
35%
interest rising
contactSPACE screenshot Pics.io screenshot view 1 more Toky screenshot view 2 more

Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

Pics.io is a cloud service built on top of Google Drive, and it works inside the browser on any device. There are no servers to worry about and no complex setup to slow down your work. If you’re stuck with your current solution, you can try out Pics.io in just 3 minutes.

Pics.io supports over 60 file formats, so you can access all your photos, purchased stock, videos, audio, and product images from one central place. You can reclaim the hours spent on digging up photo archives and find files easily by keyword, description, and custom metadata. You can even generate keywords automatically by relying on our artificial intelligence engine. Comparing different versions is easy with the Pics.io visual diff tool, and you can be sure important changes are never lost thanks to our integrated revision control.

Pics.io makes it easy to add freelancers and contractors with just a few clicks as your project is ramping up. When the project is winding down, it's equally easy to scale back your creative staff and downgrade your subscription plan. With Pics.io, your team can make comments with visual marks and get notifications with our email and Slack integration.

Pics.io also allows you to automatically create blazingly fast websites from a set of your digital assets. These websites can function as your portfolio, or as a way deliver your work to clients or share your assets with partners. Each website is connected to Google Analytics and can have a custom domain name.

Software Description:

Toky is a full-featured cloud telephony solution designed for small and medium business that allows you to connect your customers visiting your website, Facebook page or calling to your own business phone number.You can start your call center with no hardware, physical phones or complex installations.

Easily integrate Toky with your CRM and start calling customers everywhere at a very affordable price per minute. You can get a business phone number in more than 60 countries.

Features:

Features:

  • Document Comparison
  • External Integrations

Features:

  • External Integrations
  • Call Tracking
  • Call Recording
  • Click-to-Dial
  • Softphone
  • Customer Management
  • Contact Management
  • Notifications

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • Build on top of Google Drive digital asset management

  • Create website from your media files in 2 minutes

  • Unlimited storage

  • Version control

Summary:

    No key features associated with this application.

Micro

$100.00
10 user(s) / month
Included in plan:
  • Up to 10 free users in your team
  • Up to 15 free websites

Small

$400.00
50 user(s) / month
Included in plan:
  • Up to 50 free websites
  • Up to 50 free users in your team

Medium

$700.00
100 user(s) / month
Included in plan:
  • Up to 100 free websites
  • Up to 100 free users in your team

Pay as you go

$15.00
1 user(s) / month
Included in plan:
  • All DAM features like search, download, versioning and commenting
  • Unimited assets amount
  • EXIF/IPTC metadata management
  • Public websites $10/mo each
  • Additional user $15/mo each
  • Fast support

Pricing:

  • Starting from: $15.00/month
  • Credit card required: N/A
  • After purchasing credit
    *
    Valid for numbers in 36 countries

    Especial discount on every paid plan if paid yearly
    * $15 per agent per month, billed yearly
    * $60 per team (6 agents included)

Basic

Free
Included in plan:
  • Web and smartphone apps, plus Chrome extension
  • Click to Call widget for your website
  • Voicemails
  • Outbound calls to regular phones *
  • Forward web calls to any number *
  • Unlimited Inbound Calls

PER-AGENT PLAN

$20.00
1 user(s) / month
Included in plan:
  • Everything in Basic plan
  • 1 local or toll-free number included **
  • Phone trees (IVR)
  • Business hours
  • Call queues, voicemail, greeting messages
  • Call Recording
  • Extra phone numbers starting at only $4/mo
  • Email and chat support
  • Integrations
  • Reports
  • Send and receive text messages (SMS)

TEAM PLAN

$72.00
6 user(s) / month
Included in plan:
  • Everything in Per-Agent Plan
  • Email, chat, and phone support
  • All Integrations + Salesforce
  • 50% discount on agents

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Not actually, but we have several integrations with CRM, Slack, Facebook and much more using Zapier

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • Businesses that want to give excellent customer support.

  • What is this service generally used for?
  • For customer support and sales calls

  • What platforms does this service support?
  • Native mobile Android app and web app

  • Does this service integrate with any other apps?
    • Wordpress
    • Facebook
    • Salesforce
    • Intercom
    • Zoho CRM
    • Hubspot CRM
    • Slack
    • Pipedrive
    • InfusionSoft
    • FreshSales
    • AmoCRM
    • AgileCRM
    • vTiger
    • Insighlty
    • Zapier
  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • CRM and collaboration tools like Slack

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses Pics.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Toky
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Portuguese, English, Spanish
Regional Restrictions:
No restrictions.
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