Compare contactSPACE vs ParkMyCloud vs TestLodge

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69%
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77%
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31%
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

ParkMyCloud is a SaaS platform that automatically identifies and eliminates public cloud resource waste, reducing spending by 65% or more think Nest for the cloud. AWS, Azure, Google Cloud, and Alibaba Cloud users such as McDonalds, Sysco, Unilever, Fox, and Sage Software have used ParkMyCloud to cut their cloud spending by millions of dollars annually. ParkMyCloud helps companies like these optimize and govern cloud usage by integrating cost control into their DevOps processes

Software Description:

Designed with simplicity in mind, TestLodge is an online test management tool that handles all stages of test management with ease. Use it to create test plans that can be tailored to fit your own needs then associate a test plan with your test suites where everything is easy to find, cross reference, copy and maintain. From there, you can manage multiple test runs with no upper limits as to the amount of users that you can add to your account. This means everyone can manage their own tests as well as come together to collaborate on the bigger picture.

TestLodge is fully integrated with the majority of today’s leading issue tracking tools so a defect is automatically raised when a test fails, saving testers time and allowing them to increase their productivity.

Features:

Features:

  • Password & Access Management
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Notifications
  • Scheduling
  • Multi-User
  • Analytics
  • Dashboard
  • Data Visualization

Features:

  • Notifications
  • External Integrations
  • Data Export
  • Dashboard
  • Data Import
  • API
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Multi-User

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.

  • Users & Teams - Govern user access and define permissions with role-based access controls.

  • Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.

  • Reporting - View and download savings reports, organized by teams and credentials.

  • Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.

  • Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.

  • Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.

  • Notifications Notify users of ParkMyCloud updates & activities using email or slack.

  • Multi-Cloud Support for AWS/Azure/GCP in a single console.

Summary:

  • Test plans - Use our templates or write your own test plan from scratch.

  • Requirement management - Record your requirements and know that they are being verified within your tests.

  • Test cases - Easily enter and manage your test cases into test suites.

  • Test runs - Run your tests easily and stay fully in control.

  • Issue tracker integration - Integrate TestLodge with one of the many supported issue trackers and allow tickets to be created automatically whenever a test fails.

Free

Free
Included in plan:
  • Unlimited instances
  • 1 Team
  • 5 Users
  • 1 CSP credential
  • Role-based Access Control
  • Utilization-Based Heatmaps
  • Start, Stop, & Snooze
  • Policy Engine
  • Tag-Based Parking Recommendations
  • Online Documentation

Basic

$2.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 5 Teams
  • 10 Users
  • 3 CSP Credentials
  • All of Free Tier Features
  • Usage-Based Parking Recommendations (SmartParking)
  • API Access
  • Audit Logs
  • Reporting
  • Notifications
  • Email Support

Standard

$3.00
per instance per month
Included in plan:
  • Unlimited Instances
  • 10 Teams
  • 20 Users
  • 5 CSP Credentials
  • All of Basic Tier Features
  • Multi-Cloud (AWS, Azure, and GCP)
  • Database Parking (RDS)
  • SSO/SAML 2.0
  • Live Chat Support 9am-6pm ET

Enterprise


Included in plan:
  • Unlimited Instances
  • Unlimited Teams
  • Unlimited Users
  • Unlimited CSP Credentials
  • All of Standard Tier

Personal

$19.00
unlimited user(s) / month
Included in plan:
  • 15 Test plans
  • 150 Test cases
  • 100 Test runs

Basic

$39.00
1 user(s) / month
Included in plan:
  • 50 Test plans
  • 500 Test cases
  • 300 Test runs

Plus

$79.00
unlimited user(s) / month
Included in plan:
  • 150 Test plans
  • 3,000 Test cases
  • 1,000 Test runs

Premium

$159.00
unlimited user(s) / month
Included in plan:
  • 500 Test plans
  • 10,000 Test cases
  • 3,000 Test cases
  • 3,000 Test runs
  • 1,000 Test runs

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    What platforms does this service support?
  • Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.

  • Who are the main user groups of this service?
  • Cloud users: cloud architects, IT operations, development, and DevOps.

  • Does this service offer an API?
  • Yes. ParkMyCloud offers RESTful API access for customers.

  • What is this service generally used for?
  • Automated cost savings on AWS, Azure, and GCP cloud resources.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - via our website.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we have a set of video tutorials along with a knowledge base.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can add as many users as you wish along with defining custom roles.

  • Does this service offer an API?
  • Yes, there is a REST API.

  • Does this service integrate with any other apps?
  • Yes, integrates with the leading issue tracking tools so that a ticket is automatically created whenever a test fails.

  • What are some applications this service is commonly used in tandem with?
  • Software, Mobile Apps, Websites

  • What platforms does this service support?
  • Web and all modern web browsers across desktop and tablets.

  • What is this service generally used for?
  • Software testing and test case management.

  • Who are the main user groups of this service?
  • Small to medium sized businesses.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:
48

Publisher:

Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
Followers:
6.59k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.13k

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses ParkMyCloud
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses TestLodge
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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