Compare contactSPACE vs SPS Commerce vs BlackCurve

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Crozscore:

69%
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23%

Crozscore:

83%
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42%
interest falling

Crozscore:

75%
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24%
interest rising
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

SPS Commerce Fulfillment helps you achieve ongoing success with your retailer, grocer and distributor trading partners. Our solution is fast, reliable and scalable and can handle your most complex fulfillment requirements for any trading partner, across any channel, including stores, e-commerce, and marketplaces.

Software Description:

BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price.

With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices.

BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business.

BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order.

BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.

Features:

Features:

  • Data Export
  • Data Import
  • API
  • Budgeting
  • Forecasting
  • Notifications
  • Project Management
  • Multi-User
  • Inventory Tracking
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • Dashboard
  • Customer Management
  • Data Visualization
  • External Integrations
  • Analytics

Features:

  • Pricing
  • Configuration Rules
  • Product Catalog
  • Customer Management
  • Forecasting
  • Data Import
  • Data Export
  • Multi-User
  • Analytics

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $50.00/month
  • Credit card required: N/A
  • Monthly subscriptions fees are based on volume and the number of trading parters.

Team

$165.00
3 user(s) / month
Included in plan:
  • Standard Support Hours
  • 2 Standard Users
  • 1 Admin User
  • Start with 1 Sales Channel
  • From 1,000 SKUs

Professional

$577.00
7 user(s) / month
Included in plan:
  • Standard Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 3 Sales Channels
  • From 10,000 SKUs

Enterprise

$1,070.00
7 user(s) / month
Included in plan:
  • Extended Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 7 Sales Channels
  • From 25,000 SKUs

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    Who are the main user groups of this service?
  • The solution is used by more than 75,000 retailers, distributors, suppliers and logistics providers across the globe.

  • What is this service generally used for?
  • SPS Fulfillment can quickly and easily get you EDI capable and compliant with all your trading partners.

  • What platforms does this service support?
  • The cloud-based SPS Commerce platform is accessible from any device connected to the Internet.

  • Does this service offer multi-user capability (e.g. teams)?
  • This service offers multi-user capability.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • SPS Commerce offers an online support center, training videos, and access to professional customer service representative. We encourage customers to use our Support Center to ask questions, share an idea, report a problem and more.

  • What are some applications this service is commonly used in tandem with?
  • The SPS Commerce solutions are often integrated with a retail company's ERP, accounting, PIM and order management solutions.

  • Does this service integrate with any other apps?
  • Yes, the SPS Commerce solutions integrate with major accounting, PIM, IMS, ERP, e-commerce, and other applications.

FAQs:

    What platforms does this service support?
  • Web app and intergrations

  • What is this service generally used for?
  • BlackCurve is mainly used to manage and optimise prices. Companies use it to improve their profit margins.

  • What are some applications this service is commonly used in tandem with?
  • CRMs

  • Who are the main user groups of this service?
  • Typical customers are

    Manufacturers
    Distributors
    Retailers
    E-commerce site owners

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Guides, tutorials and customer support are provided.

  • Does this service offer multi-user capability (e.g. teams)?
  • Absolutely, BlackCurve supports multi-teams.

  • Does this service integrate with any other apps?
  • A majority of third party apps.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Minneapolis
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
132
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses SPS Commerce
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses BlackCurve
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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