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About contactSPACE

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

About Pics.io

Pics.io is a cloud service built on top of Google Drive, and it works inside the browser on any device. There are no servers to worry about and no complex setup to slow down your work. If you’re stuck with your current solution, you can try out Pics.io in just 3 minutes.

Pics.io supports over 60 file formats, so you can access all your photos, purchased stock, videos, audio, and product images from one central place. You can reclaim the hours spent on digging up photo archives and find files easily by keyword, description, and custom metadata. You can even generate keywords automatically by relying on our artificial intelligence engine. Comparing different versions is easy with the Pics.io visual diff tool, and you can be sure important changes are never lost thanks to our integrated revision control.

Pics.io makes it easy to add freelancers and contractors with just a few clicks as your project is ramping up. When the project is winding down, it's equally easy to scale back your creative staff and downgrade your subscription plan. With Pics.io, your team can make comments with visual marks and get notifications with our email and Slack integration.

Pics.io also allows you to automatically create blazingly fast websites from a set of your digital assets. These websites can function as your portfolio, or as a way deliver your work to clients or share your assets with partners. Each website is connected to Google Analytics and can have a custom domain name.

About TrackOne

Feature Benefits

  • Handle Order Acquisition, Processing and Dispatch
  • Real-time monitoring and live tracking of workforce
  • Manage attendance of your workforce for easy payroll
  • Collect Payments via multiple modes, send invoices and manage your finances
  • Data Processing and Analytics with custom reporting
  • Automate workflows and tasks with advanced A.I. Engine
  • Web and App based dashboard to manage orders, assign tasks and oversee workforce.
  • Mobile Apps to manage service requests. Secure communication channel with management and customers.
  • Advanced automation engine to intelligently allocate tasks and reduce manual guess work.

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Features

  • 2-Factor Authentication
  • API
  • Chat
  • Dashboard
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management

Features

  • Accounts Payable
  • Accounts Receivable
  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • General Account Ledger
  • Inventory Tracking
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Password & Access Management
  • Payroll
  • Project Management
  • Scheduling
  • Supplier Management
  • Tax Management
  • Third-Party Plugins/Add-Ons
  • Travel Management

Summary

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary

  • Build on top of Google Drive digital asset management

  • Create website from your media files in 2 minutes

  • Unlimited storage

  • Version control

Summary

  • Optimise your workforce - Efficiently manage your field workforce by increasing utilization.

  • Reduce Operational costs - Reduce costs by streamlining and taking control over your operations.

  • Automate your workflows - Eliminate redundant manpower by automating redundant tasks and workflows.

Pricing

Micro

$100.00
10 user(s) / month
Included in plan:
  • Up to 10 free users in your team
  • Up to 15 free websites

Small

$400.00
50 user(s) / month
Included in plan:
  • Up to 50 free websites
  • Up to 50 free users in your team

Medium

$700.00
100 user(s) / month
Included in plan:
  • Up to 100 free websites
  • Up to 100 free users in your team

Pay as you go

$15.00
1 user(s) / month
Included in plan:
  • All DAM features like search, download, versioning and commenting
  • Unimited assets amount
  • EXIF/IPTC metadata management
  • Public websites $10/mo each
  • Additional user $15/mo each
  • Fast support

Pricing

  • Credit card required: N/A
  • Free 14-day trial available

Basic plan

$8.00
1 user(s) / month
Included in plan:
  • Minimum plan $8-$12

FAQs

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs

    No FAQs associated with this application.

FAQs

    Who are the main user groups of this service?
  • SME (Small and Medium size enterprise) & Start-ups,
    Hyperlocal services (household services, laundry, beauty),
    Last mile delivery (Retail, eCommerce),
    On ground sales management (Pharma),
    On ground sales management and Field services (Insurance)

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Cloud Dashboard, Workforce App, A.I. Engine, Customer Mobile App

  • What is this service generally used for?
  • Order Management
    Real Time Tracking
    Attendance Tracking
    Billing & Payments
    Advanced Reporting
    Process Automation

  • Does this service offer guides, tutorials and or customer support?
  • Yes.
    We also offer a training for the workforce of an enterprise

  • Does this service integrate with any other apps?
  • It helps in building an app

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Vendor Information

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:
2.15k

Vendor Information

Founded:
-
Based in:
Bangalore
Employees:
51-200
Likes:
Followers:

Other

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other

Who uses Pics.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses TrackOne
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Hindi, Telugu, Tamil, Spanish, Marathi
Regional Restrictions:
No restrictions.
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