contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.
About ParkMyCloud
ParkMyCloud, a Turbonomic company, provides an easy-to-use platform that helps enterprises automatically identify and eliminate wasted cloud spend. More than 1,000 enterprises around the world - including Sysco, Workfront, Hitachi ID Systems, Sage Software, and National Geographic - trust ParkMyCloud to cut their cloud spend by millions of dollars annually. ParkMyCloud’s SaaS offering allows enterprises to easily manage, govern, and optimize their spend across multiple public clouds. For more information, visit www.parkmycloud.com.
About SPS Commerce
SPS Commerce Fulfillment helps you achieve ongoing success with your retailer, grocer and distributor trading partners. Our solution is fast, reliable and scalable and can handle your most complex fulfillment requirements for any trading partner, across any channel, including stores, e-commerce, and marketplaces.
Features
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Click-to-Dial
SAP Integration
Features
2-Factor Authentication
Anti-Virus
API
Calendar Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
File Sharing
File Transfer
Firewall
Google Apps Integration
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Third-Party Plugins/Add-Ons
Malware Protection
SAP Integration
Bug Tracking
Network Traffic Monitoring
Network Visualization
Network Device Performance Monitoring
Features
API
Batch Permissions & Access
Data Export
Data Import
External Integrations
Multi-User
Notifications
Password & Access Management
Summary
User friendly
Quick to deploy
Easy to maintain
Increases Agent productivity and call rate
Improves Agent conversations with workflow driven CallGuides
Summary
Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view.
Users & Teams - Govern user access and define permissions with role-based access controls.
Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics.
Reporting - View and download savings reports, organized by teams and credentials.
Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control.
Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration.
Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity.
Notifications Notify users of ParkMyCloud updates & activities using email or slack.
Multi-Cloud Support for AWS/Azure/GCP in a single console.
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
Unlimited instances
1 Team
5 Users
Automated Policy Actions
Logical Groups with Sequenced Scheduling
1 Cloud Account
Compute Instance/Virtual Machine Scheduling
Standard
$3.00
per instance per month
Included in plan:
Unlimited Instances
10 Teams
20 Users
10 Cloud Accounts
Everything from the Free package
SmartParking Recommendations
Notifications
API Access
Reporting and Audit Logs
Multi-Cloud
Database Scheduling
Single Sign-On (SSO)
Pro
$4.00
per instance per month
Included in plan:
Everything from the Standard package
Unlimited Instances
20 Teams
40 Users
20 Cloud Accounts
Rightsizing Recommendations and Actions
Enterprise
Contact Us
Included in plan:
Unlimited Instances
Unlimited Teams
Unlimited Users
Unlimited Cloud Accounts
Everything from the Pro package
Invoicing Available
Multi-Tenant Management Portal Available For MSP Partners
Available For Purchase Through The AWS Marketplace
Pricing
Starting from: $50.00/month
Credit card required: N/A
Monthly subscriptions fees are based on volume and the number of trading parters.
FAQs
What is this service generally used for?
Fundraising, Inside Sales, Lead Generation, Debt Collection
Does this service offer an API?
Yes
Who are the main user groups of this service?
Inbound and Outbound Call Centre Teams of greater than 5 Agents
What platforms does this service support?
Web-based solution preferably Chrome on PC/Mac
What are some applications this service is commonly used in tandem with?
Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?
Amazon Web Services (AWS) including AWS GovCloud (US), Microsoft Azure, Google Cloud Platform (GCP), and Alibaba Cloud.
Who are the main user groups of this service?
Typically, the main users at a company are the same as those who manage cloud infrastructure, which can include Development, Operations, DevOps, ITOps, or Cloud/Infrastructure/Architecture managers.
What is this service generally used for?
ParkMyCloud is a SaaS platform that automatically identifies and eliminates public cloud resource waste, reducing spending by 65% or more on AWS, Azure, GCP and Alibaba Cloud.
Does this service offer multi-user capability (e.g. teams)?
Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions.
Does this service offer an API?
Yes. ParkMyCloud offers RESTful API access for customers.
Does this service offer guides, tutorials and or customer support?
Yes - via our website and YouTube channel.
FAQs
Who are the main user groups of this service?
The solution is used by more than 75,000 retailers, distributors, suppliers and logistics providers across the globe.
What is this service generally used for?
SPS Fulfillment can quickly and easily get you EDI capable and compliant with all your trading partners.
What platforms does this service support?
The cloud-based SPS Commerce platform is accessible from any device connected to the Internet.
Does this service offer multi-user capability (e.g. teams)?
This service offers multi-user capability.
Does this service offer an API?
Yes
Does this service offer guides, tutorials and or customer support?
SPS Commerce offers an online support center, training videos, and access to professional customer service representative. We encourage customers to use our Support Center to ask questions, share an idea, report a problem and more.
What are some applications this service is commonly used in tandem with?
The SPS Commerce solutions are often integrated with a retail company's ERP, accounting, PIM and order management solutions.
Does this service integrate with any other apps?
Yes, the SPS Commerce solutions integrate with major accounting, PIM, IMS, ERP, e-commerce, and other applications.
Vendor Information
Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
Dulles
Employees:
2-10
Likes:
Followers:
6.43k
Vendor Information
Founded:
-
Based in:
Minneapolis
Employees:
1001-5000
Likes:
Followers:
Other
Who uses contactSPACE
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
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