Compare contactSPACE vs ParkMyCloud vs IQLECT

contactSPACE Contact Center Management (0)	ParkMyCloud IT Management (2)	IQLECT Analytics (1)
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Crozscore: 68% what is this? Press Buzz 22% User Trend interest falling	Crozscore: 78% what is this? User Happiness 100% Press Buzz 32% User Trend no significant changes	Crozscore: 70% what is this? User Happiness 71% Press Buzz 28% User Trend no significant changes
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Software Description: contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.	Software Description: ParkMyCloud provides an easy-to-use platform that helps enterprises automatically identify and eliminate wasted cloud spend. More than 800 enterprises around the world - including Unilever, Sysco, Hitachi ID Systems, Papa John’s, and National Geographic - trust ParkMyCloud to cut their cloud spend by millions of dollars annually. ParkMyCloud’s SaaS offering allows enterprises to easily manage, govern, and optimize their spend across multiple public clouds.	Software Description: Real-time big data analytics platform and solutions. IQLECT's Ampere is a platform to deploy and build real-time big data analytics apps. Provides end-to-end capabilities that include data ingestion, visualization, analytics, complex event processing, predictive analytics, extension to API and process automation. Provides analytics solution for application data, transaction data, log data, machine data and more.
Features:	Features: Password & Access Management Data Export Data Import API External Integrations Batch Permissions & Access Google Apps Integration 2-Factor Authentication Notifications Scheduling Multi-User Analytics Dashboard Data Visualization	Features: Data Mining Multi-Site Keyword Tracking Referral Tracking Data Import API Data Export Conversion Tracking Data Visualization Forecasting Analytics Dashboard Notifications External Integrations
Summary: User friendly Quick to deploy Easy to maintain Increases Agent productivity and call rate Improves Agent conversations with workflow driven CallGuides	Summary: Operational Dashboard - Manage your cloud resources across multiple credentials, accounts, and regions in a single view. Users & Teams - Govern user access and define permissions with role-based access controls. Parking Recommendations - Manage and "park" cloud resources based on automated tagging analytics. Reporting - View and download savings reports, organized by teams and credentials. Public API - Easily integrate ParkMyCloud into your CI/CD processes for continuous cost control. Policy Engine - Fully automate all aspects of your cost control processes using policy-based orchestration. Single Sign-On - Add and govern users using SSO from ADFS, Active Directory, Centrify, Okta, OneLogin, or Ping Identity. Notifications Notify users of ParkMyCloud updates & activities using email or slack. Multi-Cloud Support for AWS/Azure/GCP in a single console.	Summary: Fully converged analytics platform Easy to deploy real-time big data analytics solutions Cost effective analytics for disparate data sources Customizable platform and apps from app store Machine data, application data, log data and others
	Free Free Included in plan: Unlimited instances 1 Team 5 Users 1 CSP credential Role-based Access Control Utilization-Based Heatmaps Start, Stop, & Snooze Policy Engine Tag-Based Parking Recommendations Online Documentation Basic $2.00 per instance per month Included in plan: Unlimited Instances 5 Teams 10 Users 3 CSP Credentials All of Free Tier Features Usage-Based Parking Recommendations (SmartParking) API Access Audit Logs Reporting Notifications Email Support Standard $3.00 per instance per month Included in plan: Unlimited Instances 10 Teams 20 Users 5 CSP Credentials All of Basic Tier Features Multi-Cloud (AWS, Azure, and GCP) Database Parking (RDS) SSO/SAML 2.0 Live Chat Support 9am-6pm ET Enterprise Included in plan: Unlimited Instances Unlimited Teams Unlimited Users Unlimited CSP Credentials All of Standard Tier	Basic $279.00 1 user(s) / month Included in plan: 10GB/day 40M events/day 400 streams Pro $419.00 1 user(s) / month Included in plan: upto 120GB/day upto 480M events/day 1000 streams
FAQs: What is this service generally used for? Fundraising, Inside Sales, Lead Generation, Debt Collection Does this service offer an API? Yes Who are the main user groups of this service? Inbound and Outbound Call Centre Teams of greater than 5 Agents What platforms does this service support? Web-based solution preferably Chrome on PC/Mac What are some applications this service is commonly used in tandem with? Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer guides, tutorials and or customer support? Yes - Standard support M-F 9-5 AEST Does this service integrate with any other apps? Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM	FAQs: What platforms does this service support? Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) Does this service offer multi-user capability (e.g. teams)? Yes. ParkMyCloud allows for an unlimited number of users, organized in teams with customizable permissions. Who are the main user groups of this service? Cloud users: cloud architects, IT operations, development, and DevOps. Does this service offer an API? Yes. ParkMyCloud offers RESTful API access for customers. What is this service generally used for? Automated cost savings on AWS, Azure, and GCP cloud resources. Does this service offer guides, tutorials and or customer support? Yes - via our website.	FAQs: No FAQs associated with this application.
Publisher: Founded: - Based in: St Leonards Employees: 11-50 Likes: 14 Followers:	Publisher: Founded: - Based in: Dulles Employees: 2-10 Likes: 145 Followers: 6.57k	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses contactSPACE SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: The solution is available in APAC, North America, Europe in English	Other: Who uses ParkMyCloud Startups SMEs Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Languages: English Regional Restrictions: No restrictions.	Other: Who uses IQLECT Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.