Compare contactSPACE vs IQLECT vs BlackCurve

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Crozscore:

69%
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23%

Crozscore:

67%
what is this?
71%
27%
interest falling

Crozscore:

75%
what is this?
24%
interest rising
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

Real-time big data analytics platform and solutions. IQLECT's Ampere is a platform to deploy and build real-time big data analytics apps. Provides end-to-end capabilities that include data ingestion, visualization, analytics, complex event processing, predictive analytics, extension to API and process automation. Provides analytics solution for application data, transaction data, log data, machine data and more.

Software Description:

BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price.

With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices.

BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business.

BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order.

BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.

Features:

Features:

  • Data Mining
  • Multi-Site
  • Keyword Tracking
  • Referral Tracking
  • Data Import
  • API
  • Data Export
  • Conversion Tracking
  • Data Visualization
  • Forecasting
  • Analytics
  • Dashboard
  • Notifications
  • External Integrations

Features:

  • Pricing
  • Configuration Rules
  • Product Catalog
  • Customer Management
  • Forecasting
  • Data Import
  • Data Export
  • Multi-User
  • Analytics

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • Fully converged analytics platform

  • Easy to deploy real-time big data analytics solutions

  • Cost effective analytics for disparate data sources

  • Customizable platform and apps from app store

  • Machine data, application data, log data and others

Summary:

    No key features associated with this application.

Basic

$279.00
1 user(s) / month
Included in plan:
  • 10GB/day
  • 40M events/day
  • 400 streams

Pro

$419.00
1 user(s) / month
Included in plan:
  • upto 120GB/day
  • upto 480M events/day
  • 1000 streams

Team

$165.00
3 user(s) / month
Included in plan:
  • Standard Support Hours
  • 2 Standard Users
  • 1 Admin User
  • Start with 1 Sales Channel
  • From 1,000 SKUs

Professional

$577.00
7 user(s) / month
Included in plan:
  • Standard Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 3 Sales Channels
  • From 10,000 SKUs

Enterprise

$1,070.00
7 user(s) / month
Included in plan:
  • Extended Support Hours
  • 5 Standard Users
  • 2 Admin Users
  • Start with 7 Sales Channels
  • From 25,000 SKUs

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web app and intergrations

  • What is this service generally used for?
  • BlackCurve is mainly used to manage and optimise prices. Companies use it to improve their profit margins.

  • What are some applications this service is commonly used in tandem with?
  • CRMs

  • Who are the main user groups of this service?
  • Typical customers are

    Manufacturers
    Distributors
    Retailers
    E-commerce site owners

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Guides, tutorials and customer support are provided.

  • Does this service offer multi-user capability (e.g. teams)?
  • Absolutely, BlackCurve supports multi-teams.

  • Does this service integrate with any other apps?
  • A majority of third party apps.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
11-50
Likes:
132
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses IQLECT
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BlackCurve
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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