Compare contactSPACE vs BlackCurve vs IdeaScale

contactSPACE Contact Center Management (0)	BlackCurve Configure Price Quote (CPQ) (0)	IdeaScale Project Collaboration (13)
More Information	More Information	More Information
Crozscore: 67% what is this? Press Buzz 20% User Trend no significant changes	Crozscore: 74% what is this? Press Buzz 22% User Trend interest falling	Crozscore: 89% what is this? User Happiness 94% Press Buzz 54% User Trend interest falling
	view 1 more	view 3 more
Software Description: contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.	Software Description: BlackCurve provides an online pricing tool that has in-built error checking to ensure you don't unknowingly sell a product or service at the wrong price. With BlackCurve, when a pricing change is made active, all applicable users and systems are instantly given visibility of the latest correct prices. BlackCurve is hosted in an ISO Accredited Data Centre with the latest in security protection. In addition, all users are given a password protected profile which can be monitored by an admin and restricted instantly following e.g. a staff member leaving the business. BlackCurve gives you the ability to set discount limits, and has an in-built approval workflow for when further discounting may be required to win an order. BlackCurve comes with advanced pricing rules out of the box, with all the calculations handled automatically.	Software Description: IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes industry leaders, such as Citrix, Marriott Vacations Worldwide, NASA, the New York City Police Department, Princess Cruises and many others.
Features:	Features: Pricing Configuration Rules Product Catalog Customer Management Forecasting Data Import Data Export Multi-User Analytics	Features: Data Export External Integrations API Data Import Email Integration Notifications Project Management Multi-User
Summary: User friendly Quick to deploy Easy to maintain Increases Agent productivity and call rate Improves Agent conversations with workflow driven CallGuides	Summary: No key features associated with this application.	Summary: Idea collection and voting Build teams around projects and ideas Refine ideas into proposals Review and prioritize projects for implementation
	Team $165.00 3 user(s) / month Included in plan: Standard Support Hours 2 Standard Users 1 Admin User Start with 1 Sales Channel From 1,000 SKUs Professional $577.00 7 user(s) / month Included in plan: Standard Support Hours 5 Standard Users 2 Admin Users Start with 3 Sales Channels From 10,000 SKUs Enterprise $1,070.00 7 user(s) / month Included in plan: Extended Support Hours 5 Standard Users 2 Admin Users Start with 7 Sales Channels From 25,000 SKUs	Free Free Included in plan: 25 Members 5 Campaigns Profanity Filter Mobile Optimized Web Support Enterprise $0.00 user(s) / month Included in plan: Unlimited members 1 community Mobile Optimized Post & Vote Capabilities Custom Fields 20 Campaigns 10 Moderators Dedicated Innovation Architect Security/SAS 70 Type II Team Building Capabilities Refinement Capabilities 99.5% Uptime Guarantee Funding Capabilities Evaluation Capabilities Ideate $2,500.00 user(s) / month Included in plan: 1 community Mobile Optimized Post & Vote Capabilities Custom Fields 10 Campaigns 100 members
FAQs: What is this service generally used for? Fundraising, Inside Sales, Lead Generation, Debt Collection Does this service offer an API? Yes Who are the main user groups of this service? Inbound and Outbound Call Centre Teams of greater than 5 Agents What platforms does this service support? Web-based solution preferably Chrome on PC/Mac What are some applications this service is commonly used in tandem with? Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer guides, tutorials and or customer support? Yes - Standard support M-F 9-5 AEST Does this service integrate with any other apps? Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM	FAQs: What platforms does this service support? Web app and intergrations What is this service generally used for? BlackCurve is mainly used to manage and optimise prices. Companies use it to improve their profit margins. What are some applications this service is commonly used in tandem with? CRMs Who are the main user groups of this service? Typical customers are Manufacturers Distributors Retailers E-commerce site owners Does this service offer guides, tutorials and or customer support? Yes. Guides, tutorials and customer support are provided. Does this service offer multi-user capability (e.g. teams)? Absolutely, BlackCurve supports multi-teams. Does this service integrate with any other apps? A majority of third party apps.	FAQs: What is this service generally used for? This service is used to create change either for continuous improvement or net new innovation. It is used on products/services, processes/internal programs, market research or sourcing new markets, and organizational or business model innovation Does this service integrate with any other apps? IdeaScale integrates with Facebook, Twitter, LinkedIn, and Yammer. It integrates with SharePoint, Active Directory, Google for Work (formerly google Apps), Lithium, Google Analytics, OneLogin, Import2 and a robust REST API library. Who are the main user groups of this service? IdeaScale is used by both small and large businesses as well as State, Local, National, and International governments as a crowdsourcing mechanism to access great new ideas, build consensus, and deliver on change initiatives. What platforms does this service support? IdeaScale is a web application that is optimized for use on every mobile device. What are some applications this service is commonly used in tandem with? IdeaScale is used in concert with a host of enterprise products, including project management programs and other web publishing programs. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer an API? Yes. Does this service offer guides, tutorials and or customer support? Yes. Depending on the license level, IdeaScale customers have access to a dedicated Innovation Architect. All users have access to IdeaScale's comprehensive library of resources, knowledge base, and 24/7 chat support.
Publisher: Founded: - Based in: St Leonards Employees: 11-50 Likes: Followers: 44	Publisher: Founded: - Based in: London Employees: 11-50 Likes: Followers: 2.39k	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses contactSPACE SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: The solution is available in APAC, North America, Europe in English	Other: Who uses BlackCurve Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other: Who uses IdeaScale Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: IdeaScale can be translated into 33 different languages and is a global company.