contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.
About IdeaScale
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes industry leaders, such as Citrix, Marriott Vacations Worldwide, NASA, the New York City Police Department, Princess Cruises and many others.
About BlackCurve
BlackCurve helps retailers avoid pricing items too cheap or too expensive, shift dead stock, save time and increase their inventory. Our automated pricing software increases profitability by 9%.
BlackCurve doesn't blindly follow competitor prices. We are here to guide you to more profitable pricing decisions, while freeing up your valuable time through pricing automation.
Features
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Click-to-Dial
SAP Integration
Features
2-Factor Authentication
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Email Integration
External Integrations
Gantt Charts
Google Apps Integration
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Features
2-Factor Authentication
A/B Testing
API
Budgeting
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Keyword Tracking
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Product Catalog
Order management
BitCoin
PayPal
Stripe
SAP Integration
Summary
User friendly
Quick to deploy
Easy to maintain
Increases Agent productivity and call rate
Improves Agent conversations with workflow driven CallGuides
Summary
Idea collection and voting
Build teams around projects and ideas
Refine ideas into proposals
Review and prioritize projects for implementation
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
25 Members
5 Campaigns
Profanity Filter
Mobile Optimized
Web Support
Enterprise
$0.00
user(s) / month
Included in plan:
Unlimited members
1 community
Mobile Optimized
Post & Vote Capabilities
Custom Fields
20 Campaigns
10 Moderators
Dedicated Innovation Architect
Security/SAS 70 Type II
Team Building Capabilities
Refinement Capabilities
99.5% Uptime Guarantee
Funding Capabilities
Evaluation Capabilities
Ideate
$2,500.00
user(s) / month
Included in plan:
1 community
Mobile Optimized
Post & Vote Capabilities
Custom Fields
10 Campaigns
100 members
FAQs
What is this service generally used for?
Fundraising, Inside Sales, Lead Generation, Debt Collection
Does this service offer an API?
Yes
Who are the main user groups of this service?
Inbound and Outbound Call Centre Teams of greater than 5 Agents
What platforms does this service support?
Web-based solution preferably Chrome on PC/Mac
What are some applications this service is commonly used in tandem with?
Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?
This service is used to create change either for continuous improvement or net new innovation. It is used on products/services, processes/internal programs, market research or sourcing new markets, and organizational or business model innovation
Does this service integrate with any other apps?
IdeaScale integrates with Facebook, Twitter, LinkedIn, and Yammer. It integrates with SharePoint, Active Directory, Google for Work (formerly google Apps), Lithium, Google Analytics, OneLogin, Import2 and a robust REST API library.
Who are the main user groups of this service?
IdeaScale is used by both small and large businesses as well as State, Local, National, and International governments as a crowdsourcing mechanism to access great new ideas, build consensus, and deliver on change initiatives.
What platforms does this service support?
IdeaScale is a web application that is optimized for use on every mobile device.
What are some applications this service is commonly used in tandem with?
IdeaScale is used in concert with a host of enterprise products, including project management programs and other web publishing programs.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer an API?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes. Depending on the license level, IdeaScale customers have access to a dedicated Innovation Architect. All users have access to IdeaScale's comprehensive library of resources, knowledge base, and 24/7 chat support.
FAQs
What platforms does this service support?
Magento, BigCommerce, Shopify, Salesforce, Znode, RedStag, SAP, and many more.
What are some applications this service is commonly used in tandem with?
Magento, BigCommerce, Shopify, Salesforce, Znode, RedStag, SAP, and many more.
What is this service generally used for?
BlackCurve is mainly used for by allows retailers to implement their pricing strategy over their entire inventory no matter how large.
The platform is designed for pricing management, price testing, competitor price tracking, and optimising the price of every item.
Does this service offer an API?
Yes.
Who are the main user groups of this service?
Ecommerce brands, retailers.
Does this service offer guides, tutorials and or customer support?
Yes. Guides, tutorials and customer support are provided.
Does this service offer multi-user capability (e.g. teams)?
Absolutely, BlackCurve supports multi-teams.
Does this service integrate with any other apps?
Magento, BigCommerce, Shopify, Salesforce, Znode, RedStag, SAP, and many more.
Vendor Information
Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
Vendor Information
Founded:
-
Based in:
London
Employees:
11-50
Likes:
Followers:
Other
Who uses contactSPACE
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Windows
Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English
Other
Who uses IdeaScale
Startups
SMEs
Agencies
Enterprises
Desktop Platforms:
Web App
Languages:
English
Regional Restrictions:
IdeaScale can be translated into 33 different languages and is a global company.
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