Compare contactSPACE vs Adjuno vs IdeaScale

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65%
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22%
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Crozscore:

65%
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27%
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Crozscore:

83%
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54%
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

Adjuno's Supply Chain Management Software is designed to be intuitive so that minimal training is required. We provide training documentation and ensure that designated super users for your business have all the necessary tools and knowledge to train additional users. We can offer remote, online training sessions and we provide a global 24hr helpdesk service for ongoing support.

Lima SCM is delivered using an agile implementation methodology and we work with you to design, test and deploy the solution. Our product experts establish the optimum product configuration for your business processes and your trading partner’s transaction points, including any data mapping, integration, and translation requirements. The product implementation phase can take an estimated several weeks, as opposed to months, thanks to our standard project management and implementation approach and the flexible design of our technology. Customers and trading partners can gain access to our solutions quickly and easily, with training costs kept to a minimum owing to Lima’s intuitive design.

Software Description:

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making IdeaScale the engine of crowd-powered innovation. IdeaScale’s client roster includes industry leaders, such as Citrix, Marriott Vacations Worldwide, NASA, the New York City Police Department, Princess Cruises and many others.

Features:

Features:

  • Multi-User
  • Inventory Tracking
  • Supplier Management
  • Calendar Management
  • Dashboard
  • Customer Management
  • Scheduling
  • Notifications
  • Budgeting
  • API
  • Data Import
  • Data Export
  • External Integrations
  • Data Visualization

Features:

  • Data Export
  • External Integrations
  • API
  • Data Import
  • Email Integration
  • Notifications
  • Project Management
  • Multi-User

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

    No key features associated with this application.

Summary:

  • Idea collection and voting

  • Build teams around projects and ideas

  • Refine ideas into proposals

  • Review and prioritize projects for implementation

Free

Free
Included in plan:
  • 25 Members
  • 5 Campaigns
  • Profanity Filter
  • Mobile Optimized
  • Web Support

Enterprise

$0.00
user(s) / month
Included in plan:
  • Unlimited members
  • 1 community
  • Mobile Optimized
  • Post & Vote Capabilities
  • Custom Fields
  • 20 Campaigns
  • 10 Moderators
  • Dedicated Innovation Architect
  • Security/SAS 70 Type II
  • Team Building Capabilities
  • Refinement Capabilities
  • 99.5% Uptime Guarantee
  • Funding Capabilities
  • Evaluation Capabilities

Ideate

$2,500.00
user(s) / month
Included in plan:
  • 1 community
  • Mobile Optimized
  • Post & Vote Capabilities
  • Custom Fields
  • 10 Campaigns
  • 100 members

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    What platforms does this service support?
  • Adjuno's Supply Chain Management Software support web-based platform.
    HP-UX, Linux, Solaris, Web browser (OS agnostic), Windows 7, Windows XP, AIX, IBM OS/400, Mac OS, Unix, Windows 2000, Windows Vista, Windows 8

  • Who are the main user groups of this service?
  • Organisations that purchase our software are mainly medium to large businesses that operate or source products and services globally such as those in the Retail, Brands, Manufacturing, Food and Logistics industries. Just a few of our global customers include; Myer, Bunnings, ASOS, M&S, Sainsbury’s and John Lewis.

  • What is this service generally used for?
  • We offer supply chain management software in different industries: Automative, Electrical Supplies, Building Materials, Furniture / Home Decor, High Technology, 3rd Party Logistics (3PL) - Asset based, Agricultural / Textiles, Electronics, Industrial Machinery & Equipment, Medical Equipment & Supplies, Office Equipment & Supplies, Pharmaceuticals, Restaurant Equipment & Supplies, Transportation Equipment, Apparel,Consumer Packaged Goods, Food & Beverage, Healthcare, Janitorial & Sanitation Supplies, Paper / Packaging, Plastics / Rubber and Ship Building / Marine

FAQs:

    What is this service generally used for?
  • This service is used to create change either for continuous improvement or net new innovation. It is used on products/services, processes/internal programs, market research or sourcing new markets, and organizational or business model innovation

  • Does this service integrate with any other apps?
  • IdeaScale integrates with Facebook, Twitter, LinkedIn, and Yammer. It integrates with SharePoint, Active Directory, Google for Work (formerly google Apps), Lithium, Google Analytics, OneLogin, Import2 and a robust REST API library.

  • Who are the main user groups of this service?
  • IdeaScale is used by both small and large businesses as well as State, Local, National, and International governments as a crowdsourcing mechanism to access great new ideas, build consensus, and deliver on change initiatives.

  • What platforms does this service support?
  • IdeaScale is a web application that is optimized for use on every mobile device.

  • What are some applications this service is commonly used in tandem with?
  • IdeaScale is used in concert with a host of enterprise products, including project management programs and other web publishing programs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Depending on the license level, IdeaScale customers have access to a dedicated Innovation Architect. All users have access to IdeaScale's comprehensive library of resources, knowledge base, and 24/7 chat support.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
307
Followers:
179

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.67k
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses Adjuno
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses IdeaScale
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
IdeaScale can be translated into 33 different languages and is a global company.
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