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About contactSPACE

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

About CloudSploit

CloudSploit provides SaaS solutions that utilize secure, Amazon Web Services cross-account IAM roles to connect to the APIs of customer accounts, scanning for potential security risks and misconfigurations. These risks cover a breadth of AWS services, including IAM, ELB, EC2, RDS, S3, CloudTrail, and ConfigService. Each scan report contains detailed information about the risk type, affected resources, and remediation steps.


The move from traditional infrastructure to cloud providers like Amazon Web Services introduces a host of new security challenges for organizations of all sizes. Cloud providers handle the physical and network security, while the customer is responsible for designing, launching, and maintaining secure environments within that cloud platform. Amazon Web Services alone has thousands of configuration options and security settings across its suite of products. CloudSploit provides hosted software that continually audits these settings across all of a customer's accounts, producing reports that outline potential security risks and misconfigurations. CloudSploit's product helps DevOps, management, security, and legal teams maintain a secure and compliant cloud infrastructure environment.

About SHOPIQ

1. Real-Time Analytics

  • Get all your reports, charts and predictions in sub-second latency
  • Keep a track of every activity on your online store in real-time and make quick business decisions

2. LTV Prediction

  • Pre-built ML Model to predict LTV of your customers
  • Includes session level data like demographics of the user, campaign and referrer information for improved accuracy

3. Campaign Engagement Scoring

  • Go beyond “last touch” attribution source. Evaluate impact of each campaign used by user in multiple visits before he/she made the purchase
  • Campaigns are evaluated not just by conversion but based on engagement activities like session count, return visitors, products viewed etc.
  • Get customer wise campaign performance report for deeper customer and campaign insights.

4. Inventory Prediction

  • Pre-built ML model to predict the stock for each product for upcoming weeks or months
  • Model keeps training itself with real-time changes in stocks and seasonality

5. Predictive Lead Scoring

  • Predict the propensity of user to buy a certain product in real-time
  • Convert anonymous user to paid customers with pop-ups which get triggered based on their predicted propensity
  • Improve ROI with targeted discounts instead of blank site-wide promotions

6. Data Science Capabilities

  • UI driven Machine Learning workflows
  • Choose from in-built algorithms, train, test and deploy production ready models
  • No need to worry about infrastructure, free your self from dataOps/MLOps activities.

7. Comprehensive Reports and Fully Customisable Dashboards

  • Gain actionable insights from 30+ dashboards, 270+ ready-made charts

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Supplier Management
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial
  • SAP Integration

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • External Integrations
  • File Sharing
  • File Transfer
  • Firewall
  • Multi-User
  • Notifications
  • Password & Access Management

Features

  • A/B Testing
  • Analytics
  • API
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Referral Tracking
  • SEO

Summary

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary

  • Automated AWS security and configuration monitoring

Summary

  • Fully converged analytics platform

  • Easy to deploy real-time big data analytics solutions

  • 30+ Dashboards, 270+ Ready Made Charts

  • Real-time streaming analytics and AI to boost ecommerce business

  • Machine data, application data, log data and others

  • Data Science platform - choose from in-built ML algorithms, deploy and test your own ML models

  • Real-time and Predictive Analytics Platform for Data Analytics

  • Calculate Customer Life Time Value (LTV) and Inventory Forecasting

  • Conversion Rate Optimization through Lead Scoring

  • Campaign Engagement Scoring - Go beyond “last touch” attribution source. Evaluate impact of each campaign used by user in multiple visits before he/she made the purchase - Camap

Pricing

Free

Free
Included in plan:
  • unlimited on-demand scans
  • unlimited users
  • unlimited stored accounts

Basic

$7.17
1 user(s) / month
Included in plan:
  • unlimited on-demand scans
  • unlimited users
  • unlimited stored accounts
  • Auto scans every 36 hours
  • Scan and risk email alerts
  • 3 months of saved results
  • Downloadable scan reports
  • Searchable results

Plus

$36.00
1 user(s) / month
Included in plan:
  • unlimited users
  • unlimited stored accounts
  • Auto scans every 6 hours
  • Scan and risk email alerts
  • 6 months of saved results
  • Downloadable scan reports
  • Searchable results
  • Enable custom plugins
  • Unlimited sub-teams
  • unlimited on-demand scans

Premium

$99.00
1 user(s) / month
Included in plan:
  • Powerful API Access
  • 14 months of saved results
  • Enable custom plugins
  • Unlimited sub-teams
  • Auto scans every 1 hour
  • Scan and risk email alerts
  • Searchable results
  • unlimited on-demand scans
  • unlimited stored accounts
  • Downloadable scan reports
  • Assigned technical resource

Pricing

Basic

$279.00
1 user(s) / month
Included in plan:
  • 10GB/day
  • 40M events/day
  • 400 streams

Pro

$419.00
1 user(s) / month
Included in plan:
  • upto 120GB/day
  • upto 480M events/day
  • 1000 streams

FAQs

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs

    Who are the main user groups of this service?
  • Anyone responsible for the security of an Amazon Web Services (AWS) account.

  • What are some applications this service is commonly used in tandem with?
  • Amazon Web Services (AWS)

  • What platforms does this service support?
  • Amazon Web Services (AWS)

  • Does this service integrate with any other apps?
  • Yes

  • What is this service generally used for?
  • Automated Amazon Web Services (AWS) security and configuration monitoring.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other

Who uses CloudSploit
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SHOPIQ
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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