Compare contactSPACE vs Buzzstream

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Crozscore:

63%
what is this?
21%
interest falling

Crozscore:

86%
what is this?
83%
48%
interest rising
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Software Description:

contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.

Software Description:

BuzzStream discovers contact information, social profiles, and site metrics for you. It’s easy to prioritize the most important, influential contacts. It automatically saves your emails and tweets and lets you set reminders to follow-up. You’ll never lose track of a conversation or project again. Buzzstream gives your entire team one centralized database to work from. You can collaborate with teammates, share notes, and keep projects organized.

Features:

Features:

  • Email Integration
  • Notifications

Summary:

  • User friendly

  • Quick to deploy

  • Easy to maintain

  • Increases Agent productivity and call rate

  • Improves Agent conversations with workflow driven CallGuides

Summary:

  • Digital PR: Get the placements you and your clients deserve with BuzzStream’s press list building and pitching features.

  • Link Builders:
    Spend less time on spreadsheets and more time building links. BuzzStream researches prospects, monitors links, and helps you do great outreach.

  • Content Promotion:
    Get more attention for your content through earned media. BuzzStream helps you build lists and pitch influencers – so you can get real distribution for your content.

Pricing:

  • Starting from: $29.00/month
  • Credit card required: N/A
  • 2 users, 500 contacts, 30 link prospecting searches: $29/mo.
    4 users, 25,000 contacts, 200 link prospecting searches: $99/mo
    12 users, 100,000 contacts, 600 link prospecting searches $249/mo.

FAQs:

    What is this service generally used for?
  • Fundraising, Inside Sales, Lead Generation, Debt Collection

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Inbound and Outbound Call Centre Teams of greater than 5 Agents

  • What platforms does this service support?
  • Web-based solution preferably Chrome on PC/Mac

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - Standard support M-F 9-5 AEST

  • Does this service integrate with any other apps?
  • Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
St Leonards
Employees:
11-50
Likes:
13
Followers:
44

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses contactSPACE
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
The solution is available in APAC, North America, Europe in English

Other:

Who uses Buzzstream
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

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