contactSPACE is the next generation Australian developed cloud contact centre technology, transforming your calls into effective conversations. It includes outbound/inbound blended voice, email, live chat & SMS in an easy to use and deploy, cost effective solution. contactSPACE has a phone (webRTC) built in, requiring only an internet connection & a headset to operate. What makes contactSPACE work is a user-friendly interface for users via CallGuides and intuitive tools for admins.
About BlackCurve
BlackCurve helps retailers avoid pricing items too cheap or too expensive, shift dead stock, save time and increase their inventory. Our automated pricing software increases profitability by 9%.
BlackCurve doesn't blindly follow competitor prices. We are here to guide you to more profitable pricing decisions, while freeing up your valuable time through pricing automation.
About SHOPIQ
1. Real-Time Analytics
Get all your reports, charts and predictions in sub-second latency
Keep a track of every activity on your online store in real-time and make quick business decisions
2. LTV Prediction
Pre-built ML Model to predict LTV of your customers
Includes session level data like demographics of the user, campaign and referrer information for improved accuracy
3. Campaign Engagement Scoring
Go beyond “last touch” attribution source. Evaluate impact of each campaign used by user in multiple visits before he/she made the purchase
Campaigns are evaluated not just by conversion but based on engagement activities like session count, return visitors, products viewed etc.
Get customer wise campaign performance report for deeper customer and campaign insights.
4. Inventory Prediction
Pre-built ML model to predict the stock for each product for upcoming weeks or months
Model keeps training itself with real-time changes in stocks and seasonality
5. Predictive Lead Scoring
Predict the propensity of user to buy a certain product in real-time
Convert anonymous user to paid customers with pop-ups which get triggered based on their predicted propensity
Improve ROI with targeted discounts instead of blank site-wide promotions
6. Data Science Capabilities
UI driven Machine Learning workflows
Choose from in-built algorithms, train, test and deploy production ready models
No need to worry about infrastructure, free your self from dataOps/MLOps activities.
7. Comprehensive Reports and Fully Customisable Dashboards
Gain actionable insights from 30+ dashboards, 270+ ready-made charts
Features
API
Batch Permissions & Access
Calendar Management
Chat
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Scheduling
Supplier Management
Custom Data Forms
Call Tracking
Call Disposition
Softphone
Click-to-Dial
SAP Integration
Features
2-Factor Authentication
A/B Testing
API
Budgeting
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Keyword Tracking
Marketing Automation
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Product Catalog
Order management
BitCoin
PayPal
Stripe
SAP Integration
Features
A/B Testing
Analytics
API
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Keyword Tracking
Link Tracking
Multi-Site
Multi-User
Notifications
Referral Tracking
SEO
Summary
User friendly
Quick to deploy
Easy to maintain
Increases Agent productivity and call rate
Improves Agent conversations with workflow driven CallGuides
Summary
No key features associated with this application.
Summary
Fully converged analytics platform
Easy to deploy real-time big data analytics solutions
30+ Dashboards, 270+ Ready Made Charts
Real-time streaming analytics and AI to boost ecommerce business
Machine data, application data, log data and others
Data Science platform - choose from in-built ML algorithms, deploy and test your own ML models
Real-time and Predictive Analytics Platform for Data Analytics
Calculate Customer Life Time Value (LTV) and Inventory Forecasting
Conversion Rate Optimization through Lead Scoring
Campaign Engagement Scoring - Go beyond “last touch” attribution source. Evaluate impact of each campaign used by user in multiple visits before he/she made the purchase - Camap
Pricing
Basic
$49.00
unlimited user(s) / month
Included in plan:
14 day free trial
Built-in KPIs
Real-time Ecommerce analytics
200 MB events per day
LTV Prediction
180 Days Data Retention
REAN Indexes for better business actions
Predictive scoring for customers and visitors
Number of products < 600
Number of events/Day 200k
User behaviour analysis
Reports and notifications
Marketing Campaigns Analysis
Reports Download
Setup assistance
Pro
$399.00
unlimited user(s) / month
Included in plan:
Full advanced ML/AI Infrastructure
Train models, upload models, auto train models
Predict on streams, analyze, take actions
Access to Resource server - manage models, big files
Unlimited Events
Custom Support
Custom data retention period
Customized reports
Reports and notifications
1000K Events/Day
20 ML Model
3rd party integration support
Access to Resource server - manage models, big files
All the features of the basic plan
Ecommerce- Pro
$999.00
unlimited user(s) / month
Included in plan:
*Complementary POC
Full advanced ML/AI Infrastructure
Train models, upload models, auto train models
Predict on streams, anlyze, take actions
Access to Resource server - manage models, big files
Custom Support
Custom data retention period
Customized reports
Reports and notifications
1000K Events/Day
20 ML Model
Ecommerce - Custom
unlimited user(s) / month
Included in plan:
Unlimited Data
Unlimited Events
Advanced Analytics
Unlimited Data History
Unlimited ML Model
Platform Access
Customizations
Predictive Analysis
Custom Support
Unlimited Data adapters
FAQs
What is this service generally used for?
Fundraising, Inside Sales, Lead Generation, Debt Collection
Does this service offer an API?
Yes
Who are the main user groups of this service?
Inbound and Outbound Call Centre Teams of greater than 5 Agents
What platforms does this service support?
Web-based solution preferably Chrome on PC/Mac
What are some applications this service is commonly used in tandem with?
Salesforce, Infusionsoft, ZohoCRM, Hubspot, SugarCRM Custom integration through API
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?