Compare Conga vs Freshservice vs Contractpedia

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Conga

 1074 ratings Contract Management
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About Conga

Conga connects business and legal teams through its contract automation platform that handles creation, tracking, maintaining, and reporting on various business contracts. It helps streamline lifecycle contract management that drives business onward.

The platform's interface is adjusted to legal and sales collaboration, and users can quickly generate, automate, and distribute contracts and customized documents. Other benefits are reduced risk and shortened negotiation cycles by controlling the clauses and terms and limited contract changes, as well as data integrity. The platform can support an unlimited number of document templates and easily generate thousands of documents on a daily basis.

Thanks to its cloud-based deployment, Conga allows participants to read documents online, as well as track and review corrections that are made during the negotiation process. The main users of this application are sales and legal teams in companies that need a comprehensive CLM solution.

About Freshservice

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

About Contractpedia

Contractpedia is a software solution for better contract management. It helps you to:

  • Fix the contract mess.
  • Get a financial overview of the multitudes of contracts that govern your supplier relationships.
  • Stay in control of auto-renewals.
  • Find money internally.

Contractpedia makes your contracts transparent so that you are fully aware of your actual expenses and remaining obligation and as a result benefit the most on your commitments.

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons

Features

  • 2-Factor Authentication
  • Analytics
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • CRM Integration
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons

Summary

  • SaaS, web-based Contract Lifecycle Management

  • Seamless integration w/CPQ, CRM, and EPR providers

  • Integrates w/e-sig, e-sourcing, and contract discovery

  • Ease-of-use means high user adoption

  • Completely configurable from a browser

  • Real-time access to financial and legal compliance reporting

  • 100% guaranteed security and 99% uptime

  • Centralized document management repository

  • Automated event alerts—internal and external

  • Contract Creation and Workflow: request, approve, and manage

Summary

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary

  • Get an accurate picture of your contract situation

  • Identify key risks on your supplier contracts

  • Export your contract list to an Excel file

  • Discover service overlaps among your contracts

  • Create your own to-dos and email reminders

  • Gain visibility of your remaining obligations

  • Eliminate missed termination notices and keep auto-renewals in check

  • Get timely reminders about taking action

  • Get in the driver’s seat of supplier relations

  • Plan better quarterly and yearly budgets

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

Pricing

Starter

Free
Included in plan:
  • Manage up to 20 contracts
  • Unlimited suppliers
  • Financial dashboard
  • Uploading contract files
  • Email reminders and to-dos
  • Excel exports
  • Scheduled exports
  • Data filters
  • Managing multiple locations
  • Email and live chat support

Pro

$30.30
1 user(s) / month
Included in plan:
  • Manage unlimited contracts
  • Unlimited suppliers
  • Financial dashboard
  • Uploading contract files
  • Email reminders and to-dos
  • Excel exports
  • Scheduled exports
  • Data filters
  • Managing multiple locations
  • Email and live chat support

FAQs

    Does this service offer an API?
  • Yes, it offers an API.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Salesforce1 Mobile App, DocuSign, Adobe eSign services, Microsoft Office, Microsoft Outlook, and Adobe Document Cloud.

  • Who are the main user groups of this service?
  • The main users of Conga are sales and legal teams in medium-sized and large organizations.

  • What is this service generally used for?
  • This service is generally used for contract lifecycle management.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Videos, and Webinars.

FAQs

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
2.95k

Vendor Information

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
2.5k

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Conga
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Chinese, Dutch, French, German, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Contractpedia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Danish, Dutch, English, German, Norwegian, Swedish
Regional Restrictions:
No restrictions.
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