Compare Conga vs Freshservice vs CobbleStone

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94%
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98%
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Crozscore:

84%
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79%
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Software Description:

Conga connects business and legal teams through its contract automation platform that handles creation, tracking, maintaining, and reporting on various business contracts. It helps streamline lifecycle contract management that drives business onward.

The platform's interface is adjusted to legal and sales collaboration, and users can quickly generate, automate, and distribute contracts and customized documents. Other benefits are reduced risk and shortened negotiation cycles by controlling the clauses and terms and limited contract changes, as well as data integrity. The platform can support an unlimited number of document templates and easily generate thousands of documents on a daily basis.

Thanks to its cloud-based deployment, Conga allows participants to read documents online, as well as track and review corrections that are made during the negotiation process. The main users of this application are sales and legal teams in companies that need a comprehensive CLM solution.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Contract Insight™ Enterprise Edition Software is an 'End-to-End' enterprise level, completely web-enabled, contract lifecycle management software which provides:

  • enterprise contract tracking
  • contract drafting
  • configurable custom user-defined fields
  • custom report design tools
  • artificial intelligence & machine learning
  • e-mail alerts
  • calendar reminders
  • legal hold
  • task and checklists
  • security
  • document management
  • check-in tracking
  • workflow
  • financials
  • cost control
  • searching
  • electronic signatures
  • performance tracking
  • full- text indexing
  • web platform
  • web calendaring
  • and more.

It is built upon the latest web-enabled technologies so it can be deployed faster, supported easier, thus reducing your total cost of ownership and accelerating your return on investment.

Contract Insight™ Enterprise Edition offers flexible deployment options. The Enterprise Edition may be “Locally Deployed” (installed and hosted on your organization’s server) with a perpetual one-time software license, or it may be hosted by CobbleStone Software as a Cloud / 'Software as a Service' (SaaS) solution with an annual hosting subscription.

Features:

  • Email Integration
  • Scheduling
  • Document Comparison
  • 2-Factor Authentication
  • Contact Management
  • History/Version Control
  • Data Import
  • Data Export
  • Calendar Management
  • Notifications
  • API
  • Dashboard
  • External Integrations

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Electronic Signature
  • Expense Tracking
  • Supplier Management
  • Inventory Tracking
  • Order management
  • SAP Integration
  • API
  • 2-Factor Authentication
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Data Import
  • History/Version Control
  • Password & Access Management
  • Email Integration
  • Project Management

Summary:

  • SaaS, web-based Contract Lifecycle Management

  • Seamless integration w/CPQ, CRM, and EPR providers

  • Integrates w/e-sig, e-sourcing, and contract discovery

  • Ease-of-use means high user adoption

  • Completely configurable from a browser

  • Real-time access to financial and legal compliance reporting

  • 100% guaranteed security and 99% uptime

  • Centralized document management repository

  • Automated event alerts—internal and external

  • Contract Creation and Workflow: request, approve, and manage

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

  • Contract licefycle management.

  • Contract compliance.

  • Online negotiation and electronic signature.

  • User-friendly setup and implementation.

  • Easy to use interface.

  • Create contracts from templates and clause library.

  • Receive contract key date email alerts and calendar notifications.

  • Affordable with free trial for 30 days.

  • Software available as SaaS/Cloud or Installed/Deployed.

  • Starting at $59 per user per month.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • CobbleStone's contract management software is available as SaaS or installed with Concurrent User or Named User licensing options. Contact us for custom pricing quote.

Contract Insight Express

$59.00
1 user(s) / month
Included in plan:
  • Unlimited contract management
  • Unlimited contract storage
  • Unlimited contract alerts
  • Contract templates

FAQs:

    Does this service offer an API?
  • Yes, it offers an API.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Service Cloud, Salesforce1 Mobile App, DocuSign, Adobe eSign services, Microsoft Office, Microsoft Outlook, and Adobe Document Cloud.

  • Who are the main user groups of this service?
  • The main users of Conga are sales and legal teams in medium-sized and large organizations.

  • What is this service generally used for?
  • This service is generally used for contract lifecycle management.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Videos, and Webinars.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer an API?
  • Contract Insight offers an open API backend, allowing it to be integrated with any other similarly built systems.

  • What are some applications this service is commonly used in tandem with?
  • Salesforce, MS Dynamics, Oracle, SharePoint, QuickBooks Online, SAP, PeopleSoft, ReqLogic, JD Edwards, MS Office

  • Does this service offer multi-user capability (e.g. teams)?
  • Contract Insight Enterprise Edition supports unlimited users per system, and user licenses may be added without interruption. Contract Insight Enterprise Edition has been benchmarked to support thousands of users with simultaneous access to the system. To date, CobbleStone Systems’ largest client is the State of Colorado with 116 Agencies and Sub-agencies operating their Contract Insight system with thousands of users. Employee access is only constrained by the client’s purchased license volume (concurrent user licenses or named user licenses).

  • Does this service integrate with any other apps?
  • Contract Insight Enterprise includes web services API for firewall-friendly integration and can be integrated at the MS SQL Database level; system is built on principles that allow us to extend the functionality of the system to any 3rd party software. The system is built upon open standards to allow integration with other systems via data direct, ODBC, web services, APIs, and custom scripting. Contract Insight is built upon MS SQL Server database and offers open database connectivity to allow third party reporting tools to query and report off of the system. CobbleStone also offers a Database Integration Manager for user-friendly integration setup and management (add-on module priced separately).

  • What is this service generally used for?
  • CobbleStone Software designs, develops and markets Contract Insight™ Contract - Procurement Management Software to help manage legal, sales, and procurement contracts. CobbleStone is used by hundreds of organizations spanning the globe. Tens of thousands of legal, sales, and procurement professionals use & trust CobbleStone Software for their contract, sales, and procurement needs.

  • Does this service offer guides, tutorials and or customer support?
  • The support and maintenance is included in our SaaS (CobbleStone-hosted) system as a part of the monthly fee. For the client installed version, unlimited annual support and maintenance is part of the annual maintenance and support plan.

  • Who are the main user groups of this service?
  • Contract Insight Enterprise can be either installed on your company's servers or hosted by CobbleStone Systems (SaaS).

Publisher:

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Publisher:

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Publisher:

Founded:
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Princeton
Employees:
51-200
Likes:
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Other:

Who uses Conga
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Chinese, Spanish, German, Dutch, Portuguese, French
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses CobbleStone
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Chinese, Spanish, German, Arabic, Afrikaans, French
Regional Restrictions:
No restrictions.
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