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About Comindware Tracker

Web-based workflow management software for business process automation and optimization. No IT resources required for workflow setup. Business users can modify workflows, forms, and data on-the-fly with drag-and-drop simplicity.

With Comindware workflow management tool you can:

  • Design, run and modify workflows
  • Create web forms and gather necessary information during workflow execution
  • Automate business operations and increase workflow speed and transparency
  • Get extended reports and notifications
  • Сollaborate on workflows and tasks with your team directly from your Outlook
  • Get rid of unstructured group e-mails/ chats and ensure full traceability of the business context

Comindware Tracker has been successfully used across all industries, departments, and workflow scenarios and brought transparency in businesses.

About ServiceNow

ServiceNow is a comprehensive platform that helps organizations take care of their professional process management sphere. Beside Business Process Management, this solution also provides asset management, change and release management, as well as problem management.

This service is mostly dedicated to small and medium-sized enterprises, although their customers can be large organizations too, mainly in financial, healthcare, education, and government field. ServiceNow also allows users to generate a catalog of hardware products, a wide array of custom reports, customer service management, as well as performance analysis.

Another prominent feature of this suite is its incident management ability. Based on that, IT departments can capture incidents using the self-service portal, email, chat, and phone. ServiceNow also captures all the IT costs, making data ready for various charts and reports.

About Signavio Process Manager

Process Manager is an intuitive solution for professional process and decision modelling. Process Manager’s easy-to-use interface enables cost, gap, and impact analysis, within and across models. Its powerful visual comparison between current and multiple future states allows you to see the right path moving forward. It also provides a readily acceptable common language between business and IT teams, eliminating confusion by supporting business and technical models in the same environment.

Further, Process Manager can assist in decision management. It makes it easy to validate and test process and decision logic that is ready for automation. Also, being able to manage processes and decisions in a single tool means your team works more efficiently with all the available information in one place. The result? Everyone makes smarter business decisions.

Features

  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Inventory Tracking
  • Notifications
  • Project Management
  • Supplier Management
  • Third-Party Plugins/Add-Ons

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Organization Management
  • Malware Protection
  • SAP Integration
  • Bug Tracking

Features

  • API
  • Batch Permissions & Access
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Mobile App
  • Process Modeling
  • Form Builder
  • Process Reporting
  • Workflow Management

Summary

  • Quick workflow setup without IT resources

  • Easy web forms design and configuration

  • On-the-fly workflow and form modification without coding

  • Easy admission thanks to the Outlook-style interface

  • Unified document and data management

  • Advanced analytics and reporting for effective workflow management

  • Cloud, on-premises and hybrid deployment

  • Availability via web-browser on iOS and Android-based devices, Mac and Windows computers

Summary

  • Incident management

  • Change management

  • Problem management

  • Asset & configuration management

  • Service catalog

  • Knowledge management

  • Notifications

  • Escalations

  • Reporting

  • Service level management

Summary

  • Process modeling

  • Process simulation

  • Collaborative process sharing and commenting

  • Decision management

  • Approval workflows

  • Customer journey mapping

Pricing

Comindware Tracker trial

Free
Included in plan:
  • A full set of features available during 10 days

FAQs

    No FAQs associated with this application.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Altiris (version 6.5), Google Maps, Google Custom Search, IBM Tivoli Netcool/OMNIbus, Incident, Microsoft, Microsoft SCOM, Verizon eBonding, Ariba, AT&T eBonding, BMC Remedy, Borland Starteam, CA Service Operations Insight (SOI) – POV, Centennial, CiscoWorks, Clarify, Dell AlertFind, Eloqua, EMC nLayers, EMC Smarts, EMC Smarts ADM, HDI Survey, HP OpenView Operations, HP OpenView ServiceDesk
    HP Service Manager 7, IBM Tivoli Access Manager, LPI Level Platforms, ManageIQ EVM, Manhattan Software, CenterStone, Microsoft Biztalk (Getronics), Microsoft Identity Integration Server (MIIS), Microsoft Outlook, Nimsoft Integration, Novell eDirectory 6.5, Oracle Financials (ERP), Oracle PeopleSoft

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Phone Support, Community, Resource Center.

  • Who are the main user groups of this service?
  • Main users of ServiceNow are small and medium-sized companies.

  • What is this service generally used for?
  • This service is generally used for IT service management.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • ServiceNow offers a set of RESTful APIs.

  • What platforms does this service support?
  • ServiceNow is a web-based software, but it offers native iOS and Android apps.

FAQs

    What is this service generally used for?
    • Business and Digital Transformation
    • Operational Excellence
    • Risk & Compliance
  • Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. There is an extensive User Guide and dedicated Customer Support team, as well as on-boarding and training options for customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Process Manager has a powerful API consisting of two components: REST and MASHUP APIs. Customers frequently interface Process Manager with ERP systems such as SAP Solution Manager or Business Process Execution Engines like Red Hat JBoss.

  • Who are the main user groups of this service?
  • Signavio is built on the principle of BPM for Everyone, meaning that we want process management to be accessible for your entire enterprise. The key users are usually those leading the process improvement, business transformation, operational excellence, or risk & compliance functions within their organization.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Santa Clara
Employees:
5001-10000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Comindware Tracker
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceNow
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Dutch, French, German, Italian, Japanese, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses Signavio Process Manager
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, English, French, Russian, Spanish, Dutch, Japanese, Korean, Chinese
Regional Restrictions:
No restrictions.
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