Compare CobbleStone vs ServiceDesk Plus vs Hotelogix PMS

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74%
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100%
33%
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Crozscore:

85%
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66%
48%
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Crozscore:

79%
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CobbleStone screenshot ServiceDesk Plus screenshot Hotelogix PMS screenshot

Software Description:

Contract Insight™ Enterprise Edition Software is an 'End-to-End' enterprise level, completely web-enabled, contract lifecycle management software which provides:

  • enterprise contract tracking
  • contract drafting
  • configurable custom user-defined fields
  • custom report design tools
  • e-mail alerts
  • calendar reminders
  • legal hold
  • task and checklists
  • security
  • document management
  • check-in tracking
  • workflow
  • financials
  • cost control
  • searching
  • performance tracking
  • full- text indexing
  • web platform
  • web calendaring
  • and more.

It is built upon the latest web-enabled technologies so it can be deployed faster, supported easier, thus reducing your total cost of ownership and accelerating your return on investment.

Contract Insight™ Enterprise Edition offers flexible deployment options. The Enterprise Edition may be “Locally Deployed” (installed and hosted on your organization’s server) with a perpetual one-time software license, or it may be hosted by CobbleStone Systems Corp. as a Cloud / 'Software as a Service' (SaaS) solution with an annual hosting subscription.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

Hotelogix is a cloud-based, complete property management system for seamless management of independent and group hotels, resorts or serviced apartments to automate your entire hotel operations and increase market reach online and offline. Streamline management with complete control over the Frontdesk, POS, Housekeeping, Booking Engine, etc. & drive more bookings with real time integration with all major distribution networks (GDS, IDS, Travel Agents, Channel Managers and Facebook).

With a fully integrated mobile PMS, Hotelogix now offers hoteliers unprecedented mobility – enabling them to carry out critical routine operations directly from their smartphone. Via the app, users can create reservations, check-in and check-out guests, accept payments, conduct night audits, and even toggle between the various rate plans. The app is expected to help properties drastically improve efficiency while lowering operational costs.

Trusted by customers in over 100 countries, Hotelogix has been experiencing rampant growth over the past several years. With a global network of local partners, the company has established a strong presence within various sectors of the industry – enabling small and mid-sized regional hotels to leverage cutting-edge technology to compete with much larger hotels and drive higher occupancy and incremental revenues.

Features:

  • API
  • 2-Factor Authentication
  • Calendar Management
  • Contact Management
  • Dashboard
  • Document Comparison
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Data Export
  • Data Import
  • History/Version Control
  • Password & Access Management
  • Email Integration
  • Project Management

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Customer Management
  • Dashboard
  • Multi-User
  • Inventory Tracking
  • Multi-Currency

Summary:

  • Contract licefycle management.

  • Contract compliance.

  • Online negotiation and electronic signature.

  • User-friendly setup and implementation.

  • Easy to use interface.

  • Create contracts from templates and clause library.

  • Receive contract key date email alerts and calendar notifications.

  • Affordable with free trial for 30 days.

  • Software available as SaaS/Cloud or Installed/Deployed.

  • Starting at $59 per user per month.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Powerful Frontdesk Interface

  • GDS, Channel Management and more

  • Online Booking Engine on your website

  • 24 x 7 Live Support

  • Unlimited Point of Sale to manage your Cafe, Spa and Gift Shop

  • Multi Property System

  • Multi Currency and Multilingual Support

  • Travel Agent Consoles

  • Corporate Consoles

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • CobbleStone's contract management software is available as SaaS or installed with Concurrent User or Named User licensing options. Contact us for custom pricing quote.

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Free 15 Days trial

Free
Included in plan:
  • 15 days free trial

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    What platforms does this service support?
  • It's a cloud based software so it works on all the devices.

  • What is this service generally used for?
  • Front desk management and booking management.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, text and video tutorials and 24*7 chat support.

  • Who are the main user groups of this service?
  • Small and mid-sized hotels.

Publisher:

Founded:
-
Based in:
Princeton
Employees:
51-200
Likes:
2.12k
Followers:
474

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
17.7k
Followers:
3.53k

Publisher:

Founded:
-
Based in:
Noida
Employees:
51-200
Likes:
Followers:
8.65k

Other:

Who uses CobbleStone
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Afrikaans, French, German, English, Arabic, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Hotelogix PMS
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
French, Portuguese, Turkish, German, English, Thai, Russian, Spanish
Regional Restrictions:
No restrictions.
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