Compare CloudTalk vs Super Receptionist

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About CloudTalk

CloudTalk is intelligent phone systems for sales and customer service teams working in startups, scale-ups, SMEs or eCommerce. 1000+ happy customers as DHL, Electronic Star or Kärcher use this software to boost the team results and overall customer experience.

To ensure customer success, CloudTalk provides more than 50+ advanced calling features and seamless integration with the favorite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.).

CloudTalk provides a user-friendly solution for:

  • Customer Center (features as Real-time customer card, IVR menu, International numbers, Call Recording, Callback ...).
  • Sales Team (features as Predictive dialer, Campaigns, Blacklist, Call monitoring, etc.)
  • E-commerce (features as Real-time customer card, Call Recording, Call queuing and many more)
  • Internal Communication (features as Call queuing, Business hours, Interactive Voice Response, Automated Call Distribution, etc.)

Get started with a 14-day free trial and see CloudTalk in action. No credit card is required.

About Super Receptionist

SuperReceptionist is your one-stop solution to grow your business on the cloud. Handle your customer communication needs through our cloud telephony solutions and never miss a business lead. Customise any call flow, personalise sales and customer support, integrate with any CRM or ERP. Other power-packed features of SuperReceptionist includes:
- Click to Call
- Unified Management
- Call Recording
- CRM Integration
- Real-time Analytics
- Multi-level IVR
- Multi-agent Access

Check out our cloud telephony solutions that can help your business!
- Toll-free Numbers
- Virtual Numbers
- Distributed Cloud Call Center
- Outbound Calling
- Missed Call Solutions
- IVR Solutions
- Telesales and Lead Management
- Progressive Dialer
- Click to Call Services

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Starter

$20.00
1 user(s) / month
Included in plan:
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers (140+ countries)
  • Call Flow Designer

Essential

$25.00
1 user(s) / month
Included in plan:
  • All Starter features, plus...
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • One-to-one onboarding session
  • Integrations to other systems
  • Open API
  • Unlimited concurrent calls
  • Skill-based routing
  • Smart queueing
  • SMS/ Text Messages
  • Workflow Automation

Expert

$40.00
1 user(s) / month
Included in plan:
  • All Essetial features, plus...
  • Salesforce integration
  • Power dialer
  • Wallboards
  • Dedicated account manager
  • Speech to text
  • Sentiment & CSAT score
  • Call Monitoring

Custom


Quote-based plan
Included in plan:
  • All Expert features, plus...
  • Custom onboarding
  • Unlimited outbound calls (Flat rates)
  • Enterprise-level security
  • Developer support
  • Custom reporting
  • SLA

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • How do I get started?
    A brief description in steps, how to use this portal and explore all the available APIs :

    1. Register for a developer account here.
    2. After your account is approved, you can create your first app . Your app will receive an API Key used for authorization
    3. You can also try out our APIs in our Console. Note :- To use the Make Call API, you need to register your SupreReceptionist number for receiving notifications from our Streaming API. On how to do this, please refer the Notifications API section API Reference page or watch the tutorial video available above.

    These APIs are only available for SuperReceptionist accounts with complete KYC information.
    If you do not have a SuperReceptionist account, then create one here. Once you have created an account, you will find your SR API key under ‘Plan Settings’.

  • What is this service generally used for?
  • The service is used to handle business communication over the cloud.

  • Does this service offer an API?
  • Yes. SuperReceptionist

  • What platforms does this service support?
  • Artificial Intelligence Experience (KATIE) platform.

  • Who are the main user groups of this service?
  • Plans for Startups, SMBs and Enterprises.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.42k

Other

Who uses CloudTalk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Super Receptionist
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
  • Blackberry
Languages:
English, Hindi
Regional Restrictions:
India and UAE
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