Compare CloudTalk vs HotTelecom vs Servetel

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About CloudTalk

CloudTalk is intelligent phone systems for sales and customer service teams working in startups, scale-ups, SMEs or eCommerce. 1000+ happy customers as DHL, Electronic Star or Kärcher use this software to boost the team results and overall customer experience.

To ensure customer success, CloudTalk provides more than 50+ advanced calling features and seamless integration with the favorite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.).

CloudTalk provides a user-friendly solution for:

  • Customer Center (features as Real-time customer card, IVR menu, International numbers, Call Recording, Callback ...).
  • Sales Team (features as Predictive dialer, Campaigns, Blacklist, Call monitoring, etc.)
  • E-commerce (features as Real-time customer card, Call Recording, Call queuing and many more)
  • Internal Communication (features as Call queuing, Business hours, Interactive Voice Response, Automated Call Distribution, etc.)

Get started with a 14-day free trial and see CloudTalk in action. No credit card is required.

About HotTelecom

HotTelecom, known for its superb VoIP or Voice-over-Internet-Protocol among other service providers offer a wide range of services with its impressive 6000 virtual phone numbers of 100+ countries all over the world both local and mobile numbers. HotTelecom provides virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel, and virtual PBX set-up, so business communication do not have to be expensive and complicated anymore. Besides all that, HotTelecom has a superior sound quality with its clear-voice technology making collaboration amongst businesses seamless and clear without any stress and hassle.

For a very affordable amount, your team collaboration, online meetings and phone services are obtained easily without being costly. No more worries with HotTelecom!

About Servetel

Cab aggregator or shopping portal, boutique retailer or multinational company—Servetel provides top-of-the-line cloud-based communication services for every business. Our Cloud telephony solution is far better than traditional telephony in terms of reliability, wealth of features (thanks to our user-friendly portals with many integrations and APIs), and cost-effectiveness.

There’s so much a business is able to do with Servetel’s cloud telephony that traditional telephony just does not allow. The company’s provided solutions include easy-to-set-up Multi-Level IVRs, Voice Broadcasting, Number Masking, and Toll-Free/Virtual Phone Numbers, among others, that can be easily configured through a user-friendly portal, from anywhere in India. You pay-as-you-use, avoid wasting money on unnecessary CAPEX or infrastructure, and enjoy services with 99.99% uptime, fantastic support, and the right plan for your budget and scale. To know more, visit servetel.in and give your business the push to the cloud it needs.

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Features

  • API
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Starter

$20.00
1 user(s) / month
Included in plan:
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers (140+ countries)
  • Call Flow Designer

Essential

$25.00
1 user(s) / month
Included in plan:
  • All Starter features, plus...
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • One-to-one onboarding session
  • Integrations to other systems
  • Open API
  • Unlimited concurrent calls
  • Skill-based routing
  • Smart queueing
  • SMS/ Text Messages
  • Workflow Automation

Expert

$40.00
1 user(s) / month
Included in plan:
  • All Essetial features, plus...
  • Salesforce integration
  • Power dialer
  • Wallboards
  • Dedicated account manager
  • Speech to text
  • Sentiment & CSAT score
  • Call Monitoring

Custom


Quote-based plan
Included in plan:
  • All Expert features, plus...
  • Custom onboarding
  • Unlimited outbound calls (Flat rates)
  • Enterprise-level security
  • Developer support
  • Custom reporting
  • SLA

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
150

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
385

Other

Who uses CloudTalk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses HotTelecom
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Russian
Regional Restrictions:
No restrictions.

Other

Who uses Servetel
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Hindi
Regional Restrictions:
No restrictions.
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