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About CloudSocial

CloudSocial is a Social Media Management & Engagement Platform. With CloudSocial, you can seamlessly Publish content of several social channels, Listen to comments and posts basis specific keywords, Respond to comments and tweets and Analyse key social metrics for actionable insights.
* Publish - Ability to post instantly across social media channels or schedule posts by channel at specific times, with recurrence daily, weekly, monthly or annual.
* Listen – Set keywords to sniff posts and tweets from several social channels be it for your brand or competition or industry or anything and everything.
* Omnibox - Respond to your audience's messages, tweets, posts and emails through a unified console. All the email messages can be quickly responded from Omnibox. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages.
* Analytics - All key social media metrics by channel and team performance. Sentiment analysis not only gives an algorithm based three point scale but also a  nine point scale, a tag cloud, an heat map and timeline graph.
One of the areas where there is a deficit is in the area of Customer Support wherein at the basic tier for sure, the support is email only and business hours on week days only. We are offering email, chat and call seven days across 24x7.


  • API
  • Audience Targeting
  • Brand Management
  • Calendar Management
  • Conversion Tracking
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Keyword Tracking
  • Marketing Automation
  • Multi-Account
  • Multi-User
  • Notifications
  • Scheduling
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Social Media Monitoring


  • Omnibox- Engagement : All incoming messages across the different social media channels & email can be responded from the Omnibox

  • Publish - Bulk schedule for publishing across time zones and set up recurrance, daily, weekly, monthly or yearly

  • Reporting - Download customizable reports

  • Analytics - Key social media metrics across channels

  • Sentiment Analysis - 3 Point / 9 Point / Timeline / Word Cloud

  • Social Channels - Facebook / Twitter / LinkedIn / YouTube / Instagram and Email

  • Listen - Set keywords for sniffing across select social media channels

  • Calender - Quick view to plan social media activity across channels and days

  • 247365 Support through email, chat & call

  • Payment Gateway - PCI DSS Level 1



2 user(s) / month
Included in plan:
  • Omnibox
  • Reporting
  • Publish


15 user(s) / month
Included in plan:
  • Omnibox
  • Reporting
  • Publish
  • Listen
  • Analytics
  • Sentiment Analysis
  • Publish Later & Calender


40 user(s) / month
Included in plan:
  • Omnibox
  • Reporting
  • Publish
  • Listen
  • Analytics
  • Sentiment Analysis
  • Publish Later & Calender
  • Agency


    Does this service integrate with any other apps?
  • No

  • Does this service offer guides, tutorials and or customer support?
  • Yes
    * Knowledge Bank
    * YouTube videos
    * User guides
    Support thru
    * Chat
    * Email support
    * Call

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
    • Entrepreneurs
    • Marketeers
    • Freelancers
  • What platforms does this service support?
  • Facebook

  • Does this service offer an API?
  • No

  • What is this service generally used for?
  • To manage social media activity through a platform rather than logging in individually to each of the social media channels

Vendor Information

Based in:


Who uses CloudSocial
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Regional Restrictions:
No restrictions.
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