Compare CloudRanger vs Parker Software vs Vivantio

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Crozscore:

73%
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35%
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Crozscore:

79%
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89%
29%
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Crozscore:

77%
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26%
no significant changes
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Software Description:

CloudRanger delivers cloud server management software for businesses, MSPs and enterprises. Its easy-to-use graphical interface offers users scheduling and backup policies to save time and money. An overall view of the entire server system gives users the most control over their cloud, while delivering enhanced disaster recovery management.

Key features of CloudRanger’s new platform include:

Server Management: CloudRanger gives users an overall view of their entire server system, including when individual servers are powered on, when backups occur and how long backups are stored.

Automated Scheduling: The scheduling module enables users to turn on servers only when needed, providing a more economical solution to server rental.

Backup Policies: Users can easily and regularly backup servers by setting a creation schedule and retention period, with the option to apply Amazon tags or other events identification.

Multi-region Backup: Improved disaster recovery management enables users to choose a second backup in alternate location to further protect against disaster and lost data.

File-level Recovery: Users have the option to drill down to file level to choose individual files to recover when restoring a backup.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • Dashboard
  • Notifications
  • Multi-User
  • API
  • Scheduling
  • Password & Access Management

Features:

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

  • We easily automate and schedule Amazon Web Services resources

  • We make backing up EBS Volumes and EC2 instances simple

  • We make scheduling non-production EC2 servers simple

  • Scheduled automation to meet your business needs

  • We offer peace of mind that backups are being done every time

  • It’s easy to use, for tech teams and project managers

  • You are busy, your time is precious - don’t waste it on manual, repetitive tasks

  • We reduce risk - you always have a backup for disaster recovery

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Startup

$49.00
2 user(s) / month
Included in plan:
  • Up to $2,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • 2 Users

Business

$149.00
5 user(s) / month
Included in plan:
  • Up to $7,500 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • 5 Users
  • 5 Accounts
  • Slack Integration

Growth

$399.00
10 user(s) / month
Included in plan:
  • Up to $25,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 10 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks

High Volume

$799.00
20 user(s) / month
Included in plan:
  • Up to $50,000 AWS Monthly Spend*
  • Unlimited Scheduling
  • Unlimited Backups
  • Restore Backups
  • Cross Region Backups
  • Cross Account Backups (coming soon!)
  • 20 Users
  • Unlimited Accounts
  • Slack Integration & Webhooks
  • SSO, LDAP, SAML

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    What is this service generally used for?
  • Our services are generally used for automating repetitive Amazon Web Services tasks such as backup policies and server management. By using our solution you can control costs by scheduling and optimizing your existing IT resources.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We allow you to manage multi-user permissions and also to manage multiple Amazon Web Services accounts from one simple dashboard.

  • Who are the main user groups of this service?
  • CloudRanger is used by Managed Service Providers, IT Teams and entire Organisations, so specific access and user management can be set up accordingly.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. We have a number of 'Getting started' videos to help get your account set up straight away!

  • What platforms does this service support?
  • Our web app is designed to support users of Amazon Web Services cloud.

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
199
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
56.7k
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
81

Other:

Who uses CloudRanger
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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