Compare Cloudingo vs SugarCRM vs Capsule

SugarCRM

CRM
 (31)

Capsule

CRM
 (46)
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Crozscore:

96%
what is this?
100%
37%
no significant changes

Crozscore:

83%
what is this?
72%
53%
interest rising

Crozscore:

89%
what is this?
90%
50%
interest rising
Cloudingo screenshot view 5 more SugarCRM screenshot view 4 more Capsule screenshot view 5 more

Software Description:

Cloudingo is a SaaS tool developed especially for Salesforce. It connects to the platform and scans the entire database for duplicate records. Data can be eliminated or merged, without losing essential information.

The regular duplicate scan is based on predefined rules and specific custom filters. Filters can be set to recognize synonyms, fuzzy matching, or only exact counterpart. The final result is improved data quality and conversion of leads into contacts and accounts.

Once the original data are scanned, users get a brief report on how many duplicates were found. Now they can activate one of the custom filters to see a summary of each group and begin merging. It is possible to merge over 100 rows at a time. Cloudingo allows mass import of data and deduplicating imported files in bulk.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Software Description:

Capsule is an easy-to use CRM system suitable for small to medium-sized businesses, particularly those using Google Apps.
Used by thousands of businesses globally, it is competitively priced and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.

Features:

  • Scheduling
  • File Transfer
  • Contact Management
  • Dashboard
  • Multi-User
  • External Integrations
  • API
  • Data Export
  • Data Import

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Features:

  • Calendar Management
  • Multi-Currency
  • Click-to-Dial
  • Dashboard
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management

Summary:

  • Address Validation & Standardization

  • Geocoding

  • Email Verification

  • Dashboard

  • Activity Stream

  • Manual, Automatic, & Mass Data Merging

  • Import Wizard

  • Data De-Duplication

  • Data Cleansing

  • Full User Control

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Summary:

  • Manage your contacts all in one place and share the same view of a contact with your team. Track all communication with a contact and attach files and notes to a contact record.

  • Tasks and Calendar Create tasks for appointments, meetings, phone calls, submission deadlines and more. See who’s doing what and share tasks with co-workers.

  • Tracks Create Tracks to make sure the same set of tasks are followed for each sales opportunity or case.

  • Sales PipelineGet a complete summary of your opportunities with our sales dashboard, including potential values, where they are in your pipeline, and what needs to be done next.

  • Customize Capsule Create custom fields to capture information unique to your business and create custom tags to group contacts how you want them to be categorised

  • Capsule Mobile Use the Capsule mobile app and stay in the loop wherever you are.

Basic

$1,096.00
Anually
Included in plan:
  • Support
  • Manual Merging
  • Filter Creation
  • Protect Records
  • Address Validation & Standardization

Standard

$2,146.00
1 user(s) / month
Included in plan:
  • Mass Merging
  • Automated Merging
  • Mass Update
  • Mass Delete
  • Mass Import

Enterprise

$10,000.00
1 user(s) / month
Included in plan:
  • Custom Object Dedupe & Import
  • Multi-User Logins
  • Filters & Automation Rule Sharing
  • Security Auditing (user-based)
  • Marketo Integration
  • Integration API (SOAP/REST)
  • Automation Preview Report
  • Exportable Filter Results
  • One-on-One Onboarding

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Free: Up to 2 users; 10MB storage; 250 contacts
    Professional: $15/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.

Free

Free
Included in plan:
  • 2 Users
  • 250 Contacts
  • Unlimited Opportunities
  • Unlimited Cases
  • 10MB of Storage

Professional

$15.00
1 user(s) / month
Included in plan:
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations such as GSuite, Xero, FreshBooks, Mailchimp, Wufoo

FAQs:

    What is this service generally used for?
  • This service is used for Salesforce data deduplication.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Salesforce App Cloud and Marketo.

  • Who are the main user groups of this service?
  • Main users of Cludingo are Salesforce system administrators in enterprises of all sizes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, there is a multi-user capability offered.

  • Does this service offer an API?
  • Yes, it offers SOAP/REST API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Salesforce.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Email Support, Chat, Knowledge Base, FAQs.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

FAQs:

    Does this service integrate with any other apps?
  • Capsule integrates with: G Suite; invoicing and accounting apps such as Xero, email marketing apps, website forms, contract and proposal apps, helpdesk support, telephone, VoIP and web chat services and more.

  • Does this service offer guides, tutorials and or customer support?
  • There is email support Monday to Friday and an extensive set of support documentation as well as getting started guides.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with G Suite, Xero, FreshBooks, MailChimp, Zendesk, Wufoo Forms, Zapier and lots of other services.

  • Does this service offer an API?
  • The Capsule API allows developers to create applications that can retrieve or update data in Capsule account. There's a link to the API docs on the website.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies.

  • What is this service generally used for?
  • It is used for customer relationship management, and contacts and pipeline management.

  • What platforms does this service support?
  • This service is web-based, works on Linux, Mac, Windows, Android, and iPhone.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
8.48k
Followers:
18.2k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Cloudingo
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Capsule
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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