Compare CloudCherry vs Tradogram vs Informizely

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Crozscore:

79%
what is this?
33%
interest rising

Crozscore:

70%
what is this?
100%
32%
interest falling

Crozscore:

64%
what is this?
100%
26%
interest falling
CloudCherry screenshot Tradogram screenshot view 5 more Informizely screenshot view 5 more

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Discover the Future of Spend Management. Tradogram provides customizable tools to streamline: Requisitions, Purchase Orders, RFQs/RFPs, Contracts, Delivery Tracking and Invoice Matching. Also, manage the process with: User Permissions, Locations, Budgets, Items Catalog, Supplier Management, Projects & much more. The latest technology with top security & performance criteria at a straightforward price. Get your FREE account today & see how easy it is to use.

Software Description:

Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.

Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.

Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Route Optimization
  • Project Management
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Shipping Management
  • Billing/Invoicing
  • Inventory Tracking
  • Order management
  • External Integrations
  • General Account Ledger
  • Accounts Payable
  • Data Import
  • API
  • Data Export
  • Contact Management
  • Customer Management
  • Dashboard
  • Multi-User
  • Multi-Currency
  • Notifications
  • Supplier Management
  • Budgeting
  • Expense Tracking

Features:

  • Net Promoter Score
  • API
  • Data Visualization
  • Analytics
  • Dashboard
  • Feedback Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Interactive text analysis for open-ended questions

  • Built-in analysis, filter tools, reporting, sorting and downloading of results

  • Customizable styling and positioning, with amazing targeting capabilities

  • Full integration with Google Analytics & Publication via Google Tag Manager

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $10.00/month
  • Credit card required: Yes
    • $15/user/month on a Monthly Plan

    • $10/user/month on a Yearly Plan

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Accounting Financial software like:
    QuickBooks,
    Xero,
    Sage,
    NetSuite,
    Microsoft Dynamics
    Etc.

  • What is this service generally used for?
  • Procurement and Spend Management

  • Who are the main user groups of this service?
  • Med-size companies. Almost all industry verticals use Tradogram.

  • What platforms does this service support?
  • Built on responsive UI, so accessible form any device (phone, tablet, PC)

  • Does this service integrate with any other apps?
  • Yes, here is the current list:
    - Xero Accounting
    - QuickBooks Desktop
    - QuickBooks Online
    - Microsoft Dynamics
    - Sage

  • Does this service offer guides, tutorials and or customer support?
  • Customer Care Methods:
    + Written material: Knowledge base and user manuals.
    + Tutorial videos, short 5 min. long videos.
    + Instant chat online service, for all admin users.
    + Training Sessions

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's based on a subscription fee per user per month. Starts as low as $10/user/month.

  • Does this service offer an API?
  • Yes, we do offer custom integration. Usually includes an additional fee.

FAQs:

    Who are the main user groups of this service?
  • Web analysts, online marketing managers, UX professionals and product managers

  • What is this service generally used for?
  • Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements

  • What platforms does this service support?
  • Web and mobile-web based applications

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer

  • Does this service integrate with any other apps?
  • Yes. Google Analytics, Google Tag Manager and Unbounce

  • Does this service offer an API?
  • Yes: REST Reporting API, Widget API and Javascript API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. The professional plan comes with 3 user accounts. This can be expanded to more users

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Both support via email and phone. On-site FAQs.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Ottawa
Employees:
11-50
Likes:
192
Followers:
988

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:
2

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Tradogram
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Informizely
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Dutch, Italian, Portuguese, Danish, German, Spanish, French, Swedish, Norwegian, English, Polish, Finnish
Regional Restrictions:
No restrictions.
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