Compare CloudCherry vs Tradogram vs Doorbell.io

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Crozscore:

78%
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31%
interest rising

Crozscore:

71%
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87%
31%
interest rising

Crozscore:

70%
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100%
37%
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CloudCherry screenshot Tradogram screenshot view 5 more Doorbell.io screenshot

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Discover the Future of Spend Management. Tradogram provides customizable tools to streamline: Requisitions, Purchase Orders, RFQs/RFPs, Contracts, Delivery Tracking and Invoice Matching. Also, manage the process with: User Permissions, Locations, Budgets, Items Catalog, Supplier Management, Projects & much more. The latest technology with top security & performance criteria at a straightforward price. Get your FREE account today & see how easy it is to use.

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Route Optimization
  • Project Management
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Shipping Management
  • Billing/Invoicing
  • Inventory Tracking
  • Order management
  • External Integrations
  • General Account Ledger
  • Accounts Payable
  • Data Import
  • API
  • Data Export
  • Contact Management
  • Customer Management
  • Dashboard
  • Multi-User
  • Multi-Currency
  • Notifications
  • Supplier Management
  • Budgeting
  • Expense Tracking

Features:

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $10.00/month
  • Credit card required: Yes
    • $15/user/month on a Monthly Plan

    • $10/user/month on a Yearly Plan

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Accounting Financial software like:
    QuickBooks,
    Xero,
    Sage,
    NetSuite,
    Microsoft Dynamics
    Etc.

  • What is this service generally used for?
  • Procurement and Spend Management

  • Who are the main user groups of this service?
  • Med-size companies. Almost all industry verticals use Tradogram.

  • What platforms does this service support?
  • Built on responsive UI, so accessible form any device (phone, tablet, PC)

  • Does this service integrate with any other apps?
  • Yes, here is the current list:
    - Xero Accounting
    - QuickBooks Desktop
    - QuickBooks Online
    - Microsoft Dynamics
    - Sage

  • Does this service offer guides, tutorials and or customer support?
  • Customer Care Methods:
    + Written material: Knowledge base and user manuals.
    + Tutorial videos, short 5 min. long videos.
    + Instant chat online service, for all admin users.
    + Training Sessions

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's based on a subscription fee per user per month. Starts as low as $10/user/month.

  • Does this service offer an API?
  • Yes, we do offer custom integration. Usually includes an additional fee.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:
3.32k

Publisher:

Founded:
-
Based in:
Ottawa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Tradogram
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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