Compare CloudCherry vs Tradogram vs Survicate

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Crozscore:

78%
what is this?
31%
interest rising

Crozscore:

71%
what is this?
87%
31%
interest rising

Crozscore:

91%
what is this?
95%
45%
no significant changes
CloudCherry screenshot Tradogram screenshot view 5 more Survicate screenshot view 2 more

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Discover the Future of Spend Management. Tradogram provides customizable tools to streamline: Requisitions, Purchase Orders, RFQs/RFPs, Contracts, Delivery Tracking and Invoice Matching. Also, manage the process with: User Permissions, Locations, Budgets, Items Catalog, Supplier Management, Projects & much more. The latest technology with top security & performance criteria at a straightforward price. Get your FREE account today & see how easy it is to use.

Software Description:

Survicate helps you generate more high-quality leads on your website.Widgets engage users so you can ask them questions that are important to your business and thus make work of sales team easier. Forms allow you to collect contact data and build insightful profiles of leads as answers are matched to given email address. Integrations with platforms like HubSpot make information flow easy to handle and quick.

A wide range of users can benefit from using Survicate: Our customers vary from banks to e-commerce.

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Route Optimization
  • Project Management
  • Data Visualization
  • Third-Party Plugins/Add-Ons
  • Product Catalog
  • Shipping Management
  • Billing/Invoicing
  • Inventory Tracking
  • Order management
  • External Integrations
  • General Account Ledger
  • Accounts Payable
  • Data Import
  • API
  • Data Export
  • Contact Management
  • Customer Management
  • Dashboard
  • Multi-User
  • Multi-Currency
  • Notifications
  • Supplier Management
  • Budgeting
  • Expense Tracking

Features:

  • Multi-User
  • Audience Targeting
  • Data Export
  • External Integrations
  • A/B Testing
  • Analytics
  • API
  • CRM Integration
  • Marketing Automation
  • Dashboard
  • Feedback Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • A/B testing: Test widgets to see which version performs the best.

  • Customization: Change appearance of survey widgets to match the design of your website.

  • Targeting: Decide who and when will see a survey. You can target visitors from specific sources or based on their behavior.

  • Integrations: Google Analytics, Pipedrive, Mailchimp, GetResponse and HubSpot.

  • Calls to Action: Redirect visitors to tailored landing pages or content based on answers given in a survey.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $10.00/month
  • Credit card required: Yes
    • $15/user/month on a Monthly Plan

    • $10/user/month on a Yearly Plan

Business

$60.00
1 user(s) / month
Included in plan:
  • 1000 respondents / month

Professional

$120.00
1 user(s) / month
Included in plan:
  • 5000 respondents / month

Enterprise

$360.00
1 user(s) / month
Included in plan:
  • 25000 respondents / month

Enterprise Plus


1 user(s) / month
Included in plan:
  • Unlimited respondents

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Accounting Financial software like:
    QuickBooks,
    Xero,
    Sage,
    NetSuite,
    Microsoft Dynamics
    Etc.

  • What is this service generally used for?
  • Procurement and Spend Management

  • Who are the main user groups of this service?
  • Med-size companies. Almost all industry verticals use Tradogram.

  • What platforms does this service support?
  • Built on responsive UI, so accessible form any device (phone, tablet, PC)

  • Does this service integrate with any other apps?
  • Yes, here is the current list:
    - Xero Accounting
    - QuickBooks Desktop
    - QuickBooks Online
    - Microsoft Dynamics
    - Sage

  • Does this service offer guides, tutorials and or customer support?
  • Customer Care Methods:
    + Written material: Knowledge base and user manuals.
    + Tutorial videos, short 5 min. long videos.
    + Instant chat online service, for all admin users.
    + Training Sessions

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it's based on a subscription fee per user per month. Starts as low as $10/user/month.

  • Does this service offer an API?
  • Yes, we do offer custom integration. Usually includes an additional fee.

FAQs:

    Who are the main user groups of this service?
  • Companies of all sizes who want to know more about their visitors and listen to the voice of their customers.

  • What is this service generally used for?
  • Collecting feedback from visitors and engaging them with targeted offers.

  • What are some applications this service is commonly used in tandem with?
  • HubSpot, Google Analytics, MailChimp, GetResponse.

  • Does this service integrate with any other apps?
  • HubSpot, Google Analytics, Active Campaign, GetResponse, MailChimp, Pipedrive, SalesManago.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes; a blog, FAQs and a knowledge base.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Ottawa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Tradogram
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Survicate
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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