Compare CloudCherry vs Informizely vs airfocus

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Crozscore:

79%
what is this?
33%
interest rising

Crozscore:

67%
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100%
26%
interest falling

Crozscore:

70%
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28%
interest falling
CloudCherry screenshot Informizely screenshot view 5 more airfocus screenshot

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.

Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.

Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.

Software Description:

Use airfocus to prioritize your projects and features to build more effective roadmaps. airfocus integrates with Jira, Trello or Asana to get you started in minutes.

✅ Identify your priorities with an easy to use scoring system
✅ Make better decisions with visualized priorities
✅ Create priority-based roadmaps in minutes
✅ Collaborate in real time and share your plans
✅ Integrate with your existing workflows and tools

Start your free 14 day trial on airfocus.io.

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Net Promoter Score
  • API
  • Data Visualization
  • Analytics
  • Dashboard
  • Feedback Management

Features:

  • Third-Party Plugins/Add-Ons
  • Gantt Charts
  • Task Scheduling/Tracking
  • Multi-User
  • Data Import
  • Notifications
  • Data Visualization
  • External Integrations
  • Data Export
  • Dashboard
  • Project Management

Summary:

    No key features associated with this application.

Summary:

  • Interactive text analysis for open-ended questions

  • Built-in analysis, filter tools, reporting, sorting and downloading of results

  • Customizable styling and positioning, with amazing targeting capabilities

  • Full integration with Google Analytics & Publication via Google Tag Manager

Summary:

    No key features associated with this application.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.

Starter

$19.00
1 user(s) / month
Included in plan:
  • Unlimited documents
  • Use all prioritization features
  • Create a kanban roadmap
  • Limited to 1 user

Team

$39.00
1 user(s) / month
Included in plan:
  • Everything from Starter +
  • Create a timeline roadmap (gantt)
  • Integrate with Trello
  • Integrate with Asana
  • Integrate with Jira
  • Share your realtime roadmap

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    Who are the main user groups of this service?
  • Web analysts, online marketing managers, UX professionals and product managers

  • What is this service generally used for?
  • Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements

  • What platforms does this service support?
  • Web and mobile-web based applications

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer

  • Does this service integrate with any other apps?
  • Yes. Google Analytics, Google Tag Manager and Unbounce

  • Does this service offer an API?
  • Yes: REST Reporting API, Widget API and Javascript API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. The professional plan comes with 3 user accounts. This can be expanded to more users

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Both support via email and phone. On-site FAQs.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. You can collaborate in real time. Invite experts to your prioritization system to benefit from team wisdom. Easily share kanban or gantt roadmaps to build consensus across your organization.

  • What platforms does this service support?
  • Currently we only support the web.

  • Does this service offer guides, tutorials and or customer support?
  • Easily set up your first document in minutes by completing the wizard or pick from our ready-to-use prioritization templates built on the most effective decision-making methods. We usually reply within 30 minutes to support requests.

  • Does this service integrate with any other apps?
  • airfocus integrates with Jira, Trello or Asana.

  • Who are the main user groups of this service?
  • Product managers, project managers, CXOs and managing directors in Sales, Marketing and other fields.

  • What is this service generally used for?
  • Prioritization and roadmapping.

  • What are some applications this service is commonly used in tandem with?
  • airfocus is often used in tandem with Jira, Trello or Asana.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
1.22k
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Hamburg
Employees:
2-10
Likes:
112
Followers:
581

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Informizely
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, Dutch, Polish, Norwegian, Danish, English, Spanish, Portuguese, Italian, Swedish, German, Finnish
Regional Restrictions:
No restrictions.

Other:

Who uses airfocus
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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