Compare CloudCherry vs airfocus vs Cross.Promo

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Crozscore:

79%
what is this?
33%
no significant changes

Crozscore:

70%
what is this?
28%
interest falling

Crozscore:

57%
what is this?
27%
interest falling
CloudCherry screenshot airfocus screenshot Cross.Promo screenshot

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Use airfocus to prioritize your projects and features to build more effective roadmaps. airfocus integrates with Jira, Trello or Asana to get you started in minutes.

✅ Identify your priorities with an easy to use scoring system
✅ Make better decisions with visualized priorities
✅ Create priority-based roadmaps in minutes
✅ Collaborate in real time and share your plans
✅ Integrate with your existing workflows and tools

Start your free 14 day trial on airfocus.io.

Software Description:

Cross.Promo is the first cross promotion tool for online businesses. It will allow SaaS and online businesses get more leads by cross-promoting their services and products. We’ll be the 3rd party that will intermediate the process and automate cross promotion campaigns. For example, a company can choose to cross-promote with a partner that has 100 users with an active subscription worth $100 or more per month, located in the United States. To put that in perspective, doing cross promotion before Cross.Promo did not offer any guarantees that your message will reach people that are actively spending money in your industry or are located in the country you are targeting.

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Third-Party Plugins/Add-Ons
  • Gantt Charts
  • Task Scheduling/Tracking
  • Multi-User
  • Data Import
  • Notifications
  • Data Visualization
  • External Integrations
  • Data Export
  • Dashboard
  • Project Management

Features:

  • Corporate/Business

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Starter

$19.00
1 user(s) / month
Included in plan:
  • Unlimited documents
  • Use all prioritization features
  • Create a kanban roadmap
  • Limited to 1 user

Team

$39.00
1 user(s) / month
Included in plan:
  • Everything from Starter +
  • Create a timeline roadmap (gantt)
  • Integrate with Trello
  • Integrate with Asana
  • Integrate with Jira
  • Share your realtime roadmap

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. You can collaborate in real time. Invite experts to your prioritization system to benefit from team wisdom. Easily share kanban or gantt roadmaps to build consensus across your organization.

  • What platforms does this service support?
  • Currently we only support the web.

  • Does this service offer guides, tutorials and or customer support?
  • Easily set up your first document in minutes by completing the wizard or pick from our ready-to-use prioritization templates built on the most effective decision-making methods. We usually reply within 30 minutes to support requests.

  • Does this service integrate with any other apps?
  • airfocus integrates with Jira, Trello or Asana.

  • Who are the main user groups of this service?
  • Product managers, project managers, CXOs and managing directors in Sales, Marketing and other fields.

  • What is this service generally used for?
  • Prioritization and roadmapping.

  • What are some applications this service is commonly used in tandem with?
  • airfocus is often used in tandem with Jira, Trello or Asana.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Hamburg
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
33
Followers:
32

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses airfocus
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Cross.Promo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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