Compare CloudCherry vs airfocus vs Survicate

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Crozscore:

78%
what is this?
31%
interest rising

Crozscore:

64%
what is this?
80%
26%
interest falling

Crozscore:

91%
what is this?
95%
45%
no significant changes
CloudCherry screenshot airfocus screenshot Survicate screenshot view 2 more

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Use airfocus to prioritize your projects and features to build more effective roadmaps. airfocus integrates with Jira, Trello or Asana to get you started in minutes.

✅ Identify your priorities with an easy to use scoring system
✅ Make better decisions with visualized priorities
✅ Create priority-based roadmaps in minutes
✅ Collaborate in real time and share your plans
✅ Integrate with your existing workflows and tools

Start your free 14 day trial on airfocus.io.

Software Description:

Survicate helps you generate more high-quality leads on your website.Widgets engage users so you can ask them questions that are important to your business and thus make work of sales team easier. Forms allow you to collect contact data and build insightful profiles of leads as answers are matched to given email address. Integrations with platforms like HubSpot make information flow easy to handle and quick.

A wide range of users can benefit from using Survicate: Our customers vary from banks to e-commerce.

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Third-Party Plugins/Add-Ons
  • Gantt Charts
  • Task Scheduling/Tracking
  • Multi-User
  • Data Import
  • Notifications
  • Data Visualization
  • External Integrations
  • Data Export
  • Dashboard
  • Project Management

Features:

  • Multi-User
  • Audience Targeting
  • Data Export
  • External Integrations
  • A/B Testing
  • Analytics
  • API
  • CRM Integration
  • Marketing Automation
  • Dashboard
  • Feedback Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • A/B testing: Test widgets to see which version performs the best.

  • Customization: Change appearance of survey widgets to match the design of your website.

  • Targeting: Decide who and when will see a survey. You can target visitors from specific sources or based on their behavior.

  • Integrations: Google Analytics, Pipedrive, Mailchimp, GetResponse and HubSpot.

  • Calls to Action: Redirect visitors to tailored landing pages or content based on answers given in a survey.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Starter

$19.00
1 user(s) / month
Included in plan:
  • Unlimited documents
  • Use all prioritization features
  • Create a kanban roadmap
  • Limited to 1 user

Team

$39.00
1 user(s) / month
Included in plan:
  • Everything from Starter +
  • Create a timeline roadmap (gantt)
  • Integrate with Trello
  • Integrate with Asana
  • Integrate with Jira
  • Share your realtime roadmap

Business

$60.00
1 user(s) / month
Included in plan:
  • 1000 respondents / month

Professional

$120.00
1 user(s) / month
Included in plan:
  • 5000 respondents / month

Enterprise

$360.00
1 user(s) / month
Included in plan:
  • 25000 respondents / month

Enterprise Plus


1 user(s) / month
Included in plan:
  • Unlimited respondents

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. You can collaborate in real time. Invite experts to your prioritization system to benefit from team wisdom. Easily share kanban or gantt roadmaps to build consensus across your organization.

  • What platforms does this service support?
  • Currently we only support the web.

  • Does this service offer guides, tutorials and or customer support?
  • Easily set up your first document in minutes by completing the wizard or pick from our ready-to-use prioritization templates built on the most effective decision-making methods. We usually reply within 30 minutes to support requests.

  • Does this service integrate with any other apps?
  • airfocus integrates with Jira, Trello or Asana.

  • Who are the main user groups of this service?
  • Product managers, project managers, CXOs and managing directors in Sales, Marketing and other fields.

  • What is this service generally used for?
  • Prioritization and roadmapping.

  • What are some applications this service is commonly used in tandem with?
  • airfocus is often used in tandem with Jira, Trello or Asana.

FAQs:

    Who are the main user groups of this service?
  • Companies of all sizes who want to know more about their visitors and listen to the voice of their customers.

  • What is this service generally used for?
  • Collecting feedback from visitors and engaging them with targeted offers.

  • What are some applications this service is commonly used in tandem with?
  • HubSpot, Google Analytics, MailChimp, GetResponse.

  • Does this service integrate with any other apps?
  • HubSpot, Google Analytics, Active Campaign, GetResponse, MailChimp, Pipedrive, SalesManago.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes; a blog, FAQs and a knowledge base.

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Hamburg
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
Warsaw
Employees:
2-10
Likes:
Followers:

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses airfocus
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Survicate
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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