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About Autotask
Autotask is the end-to-end critical function management solution for IT businesses. It automates project workflows, provides real-time insights, enables instant communication, meets billing needs, and increases profitability.
This platform integrates following functions: expense management, service desk, project management, CRM, and time and billing. It is one of the most trusted providers of web-based IT Services Management Software, whose main users are technology service providers with a broad client base and developed network infrastructures. They principally benefit from the process and project automation, as well as workforce management.
Autotask provides a great cloud-based ticket interface, is ITIL-compliant, and is also able to manage different SLA levels and monitor each agreements’ details with automated warnings, workflows, and escalation pathways. Finally, there is a powerful analytics feature, that enables users to see their company from multiple angles and get critical business data.
About CrossConcept Continuum
CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics.
Key Business Value for SMB:
Real-time visibility into performance and profitability across your entire operation.
On-time project delivery and improves project success rates.
Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities.
Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery.
Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics.
Improved Customer Satisfaction
CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time.
Modules:
Time & Expense Tracking
Resource Management
Billing & Invoicing
Project Management
Customizable Dashboards
CRM
CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
Features
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Summary
No key features associated with this application.
Summary
CRM
Contracts
Billing
Project Management
Service Desk
Tech Scheduling
Time and Expenses
Quoting and e-Commerce
Outsource Management
Inventory
Summary
No key features associated with this application.
Pricing
Base License
$15.00
1 user(s) / month
Included in plan:
Attachments
Basic Report Usage
Expense Management
Time Management
Professional License
$25.00
1 user(s) / month
Included in plan:
Expense Management
Attachments
Basic Report Usage
Project Management
Time Management
Resources Management
CRM
Enterprise License
$35.00
1 user(s) / month
Included in plan:
Administration Permission
Attachments
Expense Management
Time Management
Resources Management
Project Management
Report Management
Finance Management
CRM
14-Day Trial
Free
Included in plan:
Complete Access
FAQs
Who are the main user groups of this service?
Business Owners, Entrepreneurs, Marketing Managers, Inventory Data Managers, Product Managers, Development Teams
What platforms does this service support?
Windows Azure, OrchardCore, NopCommerce, ASP.NET Core
What are some applications this service is commonly used in tandem with?
OrchardCore, NopCommerce
Does this service integrate with any other apps?
Based on availability of plugins and components all is possible
What is this service generally used for?
There are 3 services: Agile Assessment that takes care of looking at the company's current flow of work and finding out if organization can transition into agile manner of execution and how to make that transition smoothly. Cloud Content Management - service that offers personal cloud space with management of digital online presence / marketing content via orchardcore cms in azure environment. Cloud Merchant Inventory Data Management - service that offers persona cloud space with management of inventory data via nopcommerce in azure environment.
Does this service offer guides, tutorials and or customer support?
user guides, tutorials and customer support are all offered
Does this service offer an API?
Not headless cms, but tier-ed approach to development, no monolith
Does this service offer multi-user capability (e.g. teams)?
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