Compare Cloud FastPath vs SherpaDesk vs Vivantio

More Information More Information More Information

Crozscore:

66%
what is this?
24%
no significant changes

Crozscore:

83%
what is this?
77%
35%
interest falling

Crozscore:

84%
what is this?
82%
23%
interest falling
Cloud FastPath screenshot view 2 more SherpaDesk screenshot view 5 more Vivantio screenshot view 2 more

Software Description:

Cloud FastPath is the simplest way to automatically migrate to cloud file platforms from on-premises systems or other cloud collaboration solutions. Cloud FastPath integrates with many popular cloud providers, enterprise file sync and share platforms, and on-premises filesystems and storage. Cloud FastPath enables fast and comprehensive execution of a cloud migration strategy.

Some features of Cloud FastPath are:

  • Sync
  • Pre-migration analysis and transfer simulation
  • Post-migration reporting capabilities
  • Cloud-based control panel
  • Unlimited number of users being migrated
  • Unlimited individual file size
  • User and group permission and ownership mapping
  • WAN optimization
  • TCP tuning
  • API call optimization

Cloud FastPath provides features to execute an organized and successful migration, sync or backup. Analyze, identify, and segment content before any data is moved. Automatically map user and group permissions and ownership. Schedule and chain transfers. Verify with thorough post-movement reporting.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • Multi-User
  • Batch Permissions & Access
  • Data Export
  • Data Visualization
  • Google Apps Integration
  • Data Import
  • Project Management
  • File Transfer
  • File Sharing

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

  • Pre-migration analysis and transfer simulation

  • Post-migration reporting capabilities

  • Cloud-based control panel

  • Unlimited number of users being migrated

  • User and group permission and ownership mapping

  • Unlimited individual file size

  • WAN optimization, TCP tuning, API call optimization

  • Sync

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Professional

$200.00
200GB
Included in plan:
  • Transfer performance enhancements
  • Rich reporting
  • Access to all supported systems
  • Scheduling and chaining
  • Incremental migration and sync
  • Standard metadata
  • File versions

Enterprise

$1.00
Contact for quote
Included in plan:
  • User and group permission mapping
  • Custom metadata mapping
  • Transfer concurrency
  • Auto-scaling infrastructure
  • File analytics
  • Automatic job splitting

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Box, Dropbox, OneDrive for Business, SharePoint Online, SharePoint on-premises, Egnyte, Google Drive, ShareFile, Huddle, S3, Azure Storage, Google Cloud Storage, Windows file server, and other on-premises storage.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What platforms does this service support?
  • We support cloud collaboration platforms, cloud object storage, and on-premises storage.

  • Who are the main user groups of this service?
  • Enterprise IT professionals, storage architects, system architects, collaboration directors, the office of the CIO, and project managers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Large-scale content migration from on-premises and cloud systems into cloud collaboration platforms. It is also used to support syncs and backups.

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
1.95k
Followers:
1.81k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
78

Other:

Who uses Cloud FastPath
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top