Compare Close Global vs Synthetix vs SurveyLegend

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Crozscore:

71%
what is this?
94%
15%
interest falling

Crozscore:

58%
what is this?
29%
interest falling

Crozscore:

88%
what is this?
88%
34%
interest rising
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Software Description:

Virtual Meeting Spaces provides businesses with the ability to make better business decisions, faster together. Using cloud-based video conferencing software, you can seamlessly connect devices you already have, are familiar with and have invested in – including Skype for Business, Cisco, Polycom and Lifesize – to EVERY other device or platform, without the need for additional hardware or downloads.

With no need for additional hardware, the ability to connect all your current solutions together with those of other internal and external platforms, you can drive down costs by up to 90%. Being able to seamlessly connect all your teams together further reduces costs by eliminating unnecessary travel and studio costs.

The complete interoperability of Virtual Meeting Spaces reduces costs as no new, expensive hardware is necessary. It allows one-click connectivity between all members of your teams, wherever they are and whatever device they have access to, increasing productivity and communication and saving time. Teams that can see each other work better together, and with the 60,000x faster comprehension and 4x longer message retention that occurs when using visual communication over audial, your teams will be working better than ever. With the added ability to screen share, record meetings and stream them live to Youtube, training also becomes much more flexible and accessible. Not only will your current staff benefit, but recruiting and training new staff will be easier than ever!

Also, with the opportunity of completely rebranding Virtual Meeting Spaces to your own brand, you will be able to connect your business using a platform that reinforces your corporate look and feel, and boasts your commitment to visual communication.

Software Description:

A complete platform for self-service digital engagement

Synthetix Self-Service Cloud provides answers to your customers' questions 24/7, using our AI-powered, super-accurate knowledge-base to dramatically reduce inbound emails and calls, optimising agent productivity and providing a cost-effective way to automate customer service, sales and support. Products include FAQ Search, Virtual Agent and Visual IVR software.

Agent-assisted customer service channels for your contact centre

Empower your agents to deliver excellent customer experiences with Synthetix Contact Cloud, a complete agent desktop for multi-channel, agent-assisted customer service and support. Augmented by powerful built-in AI which proactively suggests customer responses, you'll see reduced training times, increased customer satisfaction and measurable agent efficiency gains.Products include Live Chat, Agent Knowlege-base and Callback software.

Software Description:

SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces!

Now you can create great-looking surveys on your computer or tablet wherever you are, customize the look of your survey however you like, and display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag and drop, and you don't need to be a market research expert to use our tool.

It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and much more. You’re just a sign up away from getting your first question answered and start making insightful decisions.

Features:

  • API
  • Email Integration
  • Notifications
  • Contact Management
  • File Sharing
  • Dashboard
  • Call Recording
  • Multi-User
  • Calendar Management
  • Chat
  • Scheduling

Features:

  • 2-Factor Authentication
  • External Integrations
  • Multi-User
  • Chat
  • Dashboard
  • Contact Management
  • API

Features:

  • Employee Engagement
  • Psychometric Testing
  • Personality Testing
  • Cognitive Testing
  • Soft Skill Testing
  • Behavioral Testing
  • Chat
  • Email Integration
  • Template Designer
  • Analytics
  • Net Promoter Score
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Multi-User
  • Data Export
  • Data Visualization
  • 360 Degree Feedback
  • Attendance Tracking
  • Employee Database
  • API
  • Employee Incentive Management
  • Feedback Management
  • Employee Onboarding
  • External Integrations
  • Lead Scoring
  • Lead Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Contact Sharing

Summary:

  • Seamlessly connect devices you already have, are familiar with and have invested in!

  • Link AV systems to EVERY other video solution including Skype for Business, Cisco, Polycom and Lifesize!

  • Record, Stream and Share your meetings.

  • Branding options - make Virtual Meeting Spaces your own!

Summary:

  • Centralised Knowledge - Synthetix puts knowledge at the heart of every customer experience, driving content to all customer touchpoints

  • Live Web Chat - Connect customers with agents in real time through integrated live chat

  • Agent Knowledge-base - Maximise agent productivity with a centralised and shared knowledge solution

  • Virtual Agents - Engage your website visitors with personalised, guided, automated conversational assistance

  • Intelligent FAQ Search - Seamless customer experience across desktop, mobile and social channels

  • Callback - A very low cost, but effective channel to enhance your customer service offering.Call-back enables optimal engagement between a customer and an agent with the right skills, at a time convenient to them, without any additional call charges.

  • APIs - Comprehensive APIs for building online customer service integrations

Summary:

    No key features associated with this application.

Free Trial

Free
Included in plan:
  • 30 Day Free Trial

Subscription

$70.00
1 user(s) / month
Included in plan:
  • From £54 per month
  • Monthly/Annual Subscription Available

Contract and Burst

$20.00
1 user(s) / month
Included in plan:
  • From £15 per month

Pay As You Go

$0.00
1 user(s) / month
Included in plan:
  • No Fixed Monthly Costs
  • No Room Usage, No Costs

Pro yearly (save 25 %)

$170.00
1 user(s) / year
Included in plan:
  • Real-Time Analytics
  • Share Real-Time Results
  • Filter Data
  • Top-notch Security & Encryption
  • Collect Responses on Any Device
  • URL Redirection
  • Export 1000 Responses/mo.
  • Create on Tablets & Computers
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Watermarked
  • "Thank You" Page

Legendary yearly (save 25%)

$780.00
1 user(s) / year
Included in plan:
  • URL Redirection
  • Enable Data Export
  • Upload Custom Backgrounds
  • Real-Time Analytics
  • UNLIMITED Responses
  • Export UNLIMITED Responses
  • Priority Email Support
  • Share Real-Time Results
  • UNLIMITED Surveys
  • Upload Logos & Add External Links
  • Phone Support
  • "Thank You" Page
  • Collect Responses on Any Device
  • UNLIMITED Pictures
  • White Label
  • Top-Notch Security & Encryption
  • Create on Tablets & Computers
  • Filter Data

Legendary monthly

$89.00
1 user(s) / month
Included in plan:
  • Upload Custom Backgrounds
  • UNLIMITED Pictures
  • Create on Tablets & Computers
  • UNLIMITED Surveys
  • Phone Support
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Responses
  • Filter Data
  • Enable Data Export
  • Share Real-Time Results
  • Top-Notch Security & Encryption
  • Export UNLIMITED Responses
  • Priority Email Support
  • "Thank You" Page
  • White Label
  • Real-Time Analytics
  • URL Redirection

Business yearly (save 25 %)

$300.00
1 user(s) / year
Included in plan:
  • Enable Data Export
  • URL Redirection
  • Upload Custom Backgrounds
  • UNLIMITED Responses
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Filter Data
  • "Thank You" Page
  • Real-Time Analytics
  • Share Real-Time Results
  • Export 10,000 Responses/mo
  • Top-Notch Security & Encryption
  • UNLIMITED Pictures
  • Watermarked
  • Create on Tablets & Computers

Business monthly

$39.00
1 user(s) / month
Included in plan:
  • Real-Time Analytics
  • UNLIMITED Responses
  • Enable Data Export
  • Share Real-Time Results
  • Create on Tablets & Computers
  • UNLIMITED Pictures
  • Filter Data
  • Upload Logos & Add External Links
  • Collect Responses on Any Device
  • UNLIMITED Surveys
  • Top-notch Security & Encryption
  • "Thank You" Page
  • Upload Custom Backgrounds
  • Watermarked
  • Export 10,000 Responses/mo
  • URL Redirection

Pro monthly

$19.00
1 user(s) / month
Included in plan:
  • UNLIMITED Responses
  • 30 Pictures
  • 20 Surveys
  • Share Real-Time Results
  • Watermarked
  • URL Redirection
  • Export 1000 Responses/mo
  • Filter Data
  • "Thank You" Page

Starter

Free
Included in plan:
  • Real-Time Analytics
  • Collect Responses on Any Device
  • Create on Tablets & Computers
  • Ads & Watermarked
  • Top-Notch Security & Encryption
  • 3 Surveys
  • UNLIMITED Responses
  • 6 Pictures
  • No Data Export

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Virtual Meeting Spaces are perfect for use by teams. With up to 25 participants per meeting, there is plenty of room to invite everyone into a meeting and get them collaborating from any device, wherever they are.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a Quick Start Guide and a Technical Guide, as well as online support, all accessible via the website.

  • Does this service integrate with any other apps?
  • Outlook integration is available using a Virtual Meeting Space, in order to invite participants and schedule future meetings.

  • What platforms does this service support?
  • With the complete interoperability of Virtual Meeting Spaces, it can link all your devices and platforms to EVERY other device and platform available - including Skype for Business, Cisco, Polycom and Lifesize.

  • What is this service generally used for?
  • This service is generally used for connecting your teams wherever they are, using devices they already have, are familiar with and have invested in.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • SurveyLegend can be used with the following solutions: email, your web-page, Salesforce, Facebook, Twitter, LinkedIn, Google+, Google Drive, Wordpress, Joomla, Drupal, Magento, Blog and plenty more amazing web solutions.

  • What is this service generally used for?
  • SurveyLegend is generally used for listening to customer demands, measure customer or employee satisfaction, manage client experience, or maintaining student and employee engagement.

    Due to our "Media gallery" question type we have become the go-to service for retailers, artists and designers of all professions when it comes to collecting feedback for designs and products.

  • Does this service offer multi-user capability (e.g. teams)?
  • SurveyLegend can be used by several users at the same time, but with the same username and password. We are developing a dashboard for managing multiuser and their roles.

  • Does this service offer an API?
  • Yes we do offer an API.

  • What platforms does this service support?
  • SurveyLegend is a modern web-app and supports all devices that have a modern browser installed on them. No need to install an app just visit the SurveyLegend site using your browser, register or login to your already existing account and enjoy our amazing survey tool.

  • Does this service integrate with any other apps?
  • SurveyLegend has a great integration to Google Drive. We also allow data export as Excel or CSV that can be used to export the raw data to any other solution on the web, making integration of data super easy and fast.

    We also offer several APIs that enable deeper integrations between SurveyLegend and other software you may use. Software like Salesforce, MailChimp, Zapier, Google and many more.

  • Who are the main user groups of this service?
  • SurveyLegend empowers companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys.

    Today, SurveyLegend has users all over the world, from amazing organizations like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, Air Liquide, Roche, MANGO, to awesome start-up companies and individuals.

  • Does this service offer guides, tutorials and or customer support?
  • We offer the following support: email, live chat, telephone, forum, user guide and tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Takeley
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.12k
Followers:
4.37k

Other:

Who uses Close Global
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Synthetix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SurveyLegend
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese, Xhosa
Regional Restrictions:
No restrictions.
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