Compare Clicksurv vs CheckMarket vs Emolytics

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81%
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90%
38%
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Crozscore:

71%
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27%
interest falling
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Software Description:

Reduce customer losses with ClickSurv by launching a virtual customer response team In minutes.

ClickSurv is a new type of customer surveying and response software that combines the power of surveys and IBM Watson bot automation to gather information quickly and respond to issues in real time.

You can send feedback surveys immediately, schedule them to go out on a regular basis or even embed a mini survey in your email signature.

Clickurv uses Quick tap surveys that are easier for customers to understand and respond to, and alerts you to responses immediately in a dashboard. You can get an instant feedback at a glance, send messages, and engage customers in real time.

ClickSurv is the only software of its kind to incorporate IBM Watson Technology that automatically interacts with responders as soon as they respond. It’s like instantly building a team of virtual customer service agents to help keep your customers happy.

Find out why we are the best choice for surveying, managing engagement and customer experience.

Start your free trial today!

Software Description:

Over 10,000 users in more than 150 countries use our enterprise survey tool to conduct beautiful surveys and act on the results. Since 2002 our clients appreciate our free 24/7 support and advanced enterprise features such as multilingual surveys, notifications, automations, security roles, use of own domain, unlimited users, etc.

Our online survey tool provides everything you need to quickly and securely create, distribute and analyze online surveys. We take care of the technical aspect such as hosting, backups, security and capacity, so you can focus on the results and the actions that flow from them.

Turn your questions into business decisions.

You can build a survey from scratch or use one of the survey templates created by our research experts. You can also leave it to us, because our professional services team focuses on what works: best practices, the methodologies, technologies, and processes that lead to actionable insights. We offer a wide range of services; everything from scripting, panels and design, to custom reporting and paper survey projects.

Software Description:

Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.

Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).

Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.

Features:

  • Scheduling
  • Calendar Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • Marketing Automation
  • External Integrations
  • Data Visualization
  • Batch Permissions & Access
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Contact Management

Features:

  • Dashboard
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Visualization
  • External Integrations
  • Multi-User

Features:

  • Customer Management
  • Dashboard
  • Marketing Automation
  • Multi-User
  • API
  • Email Integration
  • Data Visualization
  • Data Export
  • Data Import
  • External Integrations

Summary:

  • ClickSurv is a new type of customer surveying and response software that combines the power of surveys and IBM Watson both automation to gather information quickly and respond to issues in real time.

Summary:

  • Unlimited users & user rights

  • Use of own domain

  • Free unlimited support 365 days a year

  • Automatic notifications

  • Free survey templates (including Net Promoter Score & Customer Effort Score)

  • Wide range of professional services

  • Exports for SPSS, Excel, Powerpoint & Word

  • Advanced security features

Summary:

    No key features associated with this application.

Starter

$39.00
1 user(s) / month
Included in plan:
  • IBM Watson Included

Per survey

$49.00
no subscription
Included in plan:
  • Unlimited questions
  • Unlimited support
  • Unlimited users
  • 1,000 emails
  • 250 responses
  • All tool features

Starter

$995.00
unlimited user(s) / year
Included in plan:
  • Unlimited surveys
  • Unlimited support
  • 25,000 emails
  • 5,000 responses
  • Use own domain
  • All tool features

Pro

$1,995.00
unlimited user(s) / year

Premium

$4,995.00
unlimited user(s) / year

Enterprise

$9,995.00
unlimited user(s) / year

FAQs:

    What platforms does this service support?
  • Web apps

  • Who are the main user groups of this service?
  • Clicksurv is for all businesses that want to easily track and manage customer satisfaction with a virtually customer response team that identifies problems and reduces churn.

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Clicksurv uses quick tap surveys and artificial intelligence to keep an eye on customer happiness and deal with issues immediately.

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We've got an extensive help center on our website and we offer free support via email or phone in English, Dutch and French.

  • Does this service integrate with any other apps?
  • Our survey tool integrates with Salesforce, Zendesk, Slack, Zapier and most social media (Facebook, Twitter, LinkedIn, WhatsApp).

  • What is this service generally used for?
  • Customers use our survey tool for various types of research. Here are some examples: Net Promoter Score, customer satisfaction, employee engagement, 360° feedback, website evaluation, ...

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, this feature is included in all pricing plans.

  • Does this service offer an API?
  • Yes, we have an API that allows for tight integration with your internal systems, so that you can automate your research.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Employees:
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Publisher:

Founded:
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Based in:
Turnhout
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Clicksurv
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CheckMarket
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, Dutch, French
Regional Restrictions:
No restrictions.

Other:

Who uses Emolytics
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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