Compare ClickSoftware vs ePROMIS vs mHelpDesk

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Crozscore:

83%
what is this?
90%
42%
interest rising

Crozscore:

64%
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28%
interest falling

Crozscore:

83%
what is this?
72%
44%
interest rising
ClickSoftware screenshot view 4 more ePROMIS screenshot mHelpDesk screenshot view 4 more

Software Description:

ClickSoftware is software for workforce optimization.
It provides a comprehensive range of mobile workforce management solutions designed to help service organizations face head-on the challenges of mobile workforce scheduling.
The product is very scalable to meet the scheduling demands of any size organization. It's also quite customizable, although it requires skilled and certified personnel to manage the changes to code, logic, or applications.

Software Description:

ePROMIS ERP is developed with larger organizations in mind. This advanced customizable ERP solution empowers you to synchronize all aspects of your business, share data, drive performance, cut costs, and maximize profitability.

ePROMIS ERP tackles the entire spectrum of enterprise functionalities, including finance, supply chain, assets, projects, analytics, human resources, customer relations and planning. This Full-fledged Enterprise solution can be customized according to the nature and organizational structure of the company, resulting an exclusive enterprise solution integrating proven best practices and organization’s best practices.

With ePROMIS Solutions, the sky is the limit. Turn your massive data into insights, keep your workforce productive and get things done quickly with the mighty Business Intelligence tools of ePROMIS ERP.

Software Description:

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

Features:

  • Customer Management
  • Forecasting
  • Scheduling

Features:

  • Contact Management
  • Tax Management
  • General Account Ledger
  • Password & Access Management
  • Lead Scoring
  • Lead Management
  • Accounts Payable
  • Accounts Receivable
  • Natural Resources
  • Vacation Calendar
  • Timesheets
  • Payroll
  • Batch Permissions & Access
  • Feedback Management
  • Employee Incentive Management
  • Attendance Tracking
  • Employee Database
  • 360 Degree Feedback
  • Employee Onboarding
  • Calendar Management
  • Scheduling
  • Travel Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Inventory Tracking
  • Multi-Currency
  • Dashboard
  • Customer Management
  • Project Management
  • Notifications
  • Supplier Management
  • Expense Tracking
  • Forecasting
  • Data Export
  • External Integrations
  • Data Visualization
  • Budgeting
  • API
  • Data Import

Features:

  • Billing/Invoicing
  • Customer Management
  • History/Version Control
  • Payment Processor
  • Scheduling
  • Inventory Tracking
  • Notifications
  • Task Scheduling/Tracking
  • Calendar Management

Summary:

  • Resource Management Features: Inventory Tracking; Mobile Device Management; Mobile Device Management; Product and Parts Catalog.

  • Scheduling & Routing Features: Automated Dispatch; Interactive Map; One Time Scheduling; Recurring Scheduling; Schedule by Customer Priority; Schedule by Employee Proximity; Schedule by Employee Skill Set.

  • Work Order Management Features: Contract Management; Job History; SLA Compliance Tools; Time Tracking.

  • Customer Management Features: Appointment Management; Appointment Reminders; Contact Database; Contact Management.

  • Business Intelligence Features: Custom Reports; Dashboard; Service History.

  • Project Management Features: Gantt Chart; Reminders; Task Management.

Summary:

    No key features associated with this application.

Summary:

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Pricing:

  • Credit card required: N/A
  • Pricing on demand.

Pricing:

  • Credit card required: N/A
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

FAQs:

    Who are the main user groups of this service?
  • ClickSoftware markets its products to large companies such as utility and retail companies as well as small and medium businesses in a variety of industries such as communications, utilities, retail, Insurance, capital equipment, home services, oil and gas, public safety and security.

  • What is this service generally used for?
  • It is generally used for workforce management and field service management.

  • What platforms does this service support?
  • It is web-based service working on: Windows 8, Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS, Android.

  • Does this service integrate with any other apps?
  • It integrates with: SAP, Oracle, Microsoft Dynamics, Sybel etc.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • They provide 24/7 online support, brochures, case studies, and video tutorial.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Web Based
    Cloud
    On Premise

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Office 365
    many more (Confidential)

  • Who are the main user groups of this service?
  • SME's and Large Companies.

  • What is this service generally used for?
  • Business Management
    Enterprise Resource Planning
    Business Intelligence

FAQs:

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
1985
Based in:
Petah Tiqva
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
29.3k
Followers:
4.53k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
6.9k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ePROMIS
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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